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Mistiq Tulum

4.0 star property

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Photo gallery for Mistiq Tulum

Outdoor pool, open 9:00 AM to 8:30 PM, pool umbrellas, pool loungers
Classic Apartment
Exterior detail
Signature Apartment | Terrace/patio
Signature Apartment | Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Manzana 69, Región 15, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪19 min walk‬
  • Place, Jaguar Park
    ‪3 min drive‬
  • Place, Hospital de Tulum
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪45 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment

Panoramic Apartment | Living area

Panoramic Apartment

  • 148 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Classic Apartment | Living area

Classic Apartment

  • Garden view
  • 146 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Signature Apartment

Signature Apartment | Living area

Signature Apartment

  • 148 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Apartment, 3 Bedrooms, Private Pool

Family Apartment, 3 Bedrooms, Private Pool | Living area

Family Apartment, 3 Bedrooms, Private Pool

  • 195 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Superior Apartment

Superior Apartment | Pool

Superior Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bunk Bed and 1 Queen Bed

View all photos for Family Apartment

Family Apartment | Living area

Family Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bunk Bed

View all photos for Superior Apartment, 3 Bedrooms, Private Pool

Superior Apartment, 3 Bedrooms, Private Pool | Living area

Superior Apartment, 3 Bedrooms, Private Pool

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

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Exterior
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  • Free Wi-Fi
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4.5 out of 5, Wonderful, 665 reviews
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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Mistiq Tulum

Suburban condo with a full-service spa and an outdoor pool
This condo building features a full-service spa, an outdoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Additionally, express check-out and a convenience store are onsite. Each condo provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a furnished balcony. Housekeeping is available on request.
Mistiq Tulum offers 51 accommodations with air conditioning. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the condo include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the condo's full-service spa. Services include massages. The spa is open daily.
During your stay at Mistiq Tulum, you'll be within walking distance of Dos Aguas Park. Enjoy features like free WiFi in public areas, free self parking, and a free beach shuttle. This upscale condo building has 51 condos. Free WiFi and a kitchen are available in each condo.
  • Each condo offers a kitchen, a furnished balcony, and a dining area
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Amenities include convenience store and a terrace
  • Onsite recreation includes a gym and bike rentals
  • 8 minutes by car from Tulum Beach and 11 minutes from Tulum Mayan Ruins
  • Free beach shuttle service
  • Cats and dogs welcome for a fee
Mistiq Tulum offers its guests a full-service spa, an outdoor pool, and a fitness center. WiFi is free in public spaces. Mistiq Tulum also features a terrace, a convenience store, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tulum condo.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to noon.

Property amenities

Beach

  • Free beach shuttle

Pool/Spa

  • Full-service spa
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Childcare (surcharge)

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 12 for adults and USD 12 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LED TV

Outdoor areas

  • Furnished balcony
  • Terrace

Laundry

  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 30 per pet per stay

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Grocery/convenience store
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board on request

Location highlights

  • In the suburbs

Things to do

  • Bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 51 units
  • Bicycle rentals
  • Connecting units available
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets: USD 30 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 50 per accommodation, per stay
  • A damage deposit of USD 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 12 for adults and USD 12 for children
  • Pet fee: USD 30 per pet, per stay
  • Housekeeping fee: USD 50 per day; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.
Property Registration Number MIR2006182V2, MIR200618V2
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:30 PM.
  • Reservations are needed for massage services. For reservations, contact the condo before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Mistiq Tulum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

8.0/10

Cleanliness

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, and laid out well for space planning. Concierge and business office attendants were pleasant and helpful! Pool was nice as well. Would recommend staying here to anyone asking!
Stayed 4 nights in Nov 2025

10/10 Excellent

catherine, stamford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great attention, the place was beautiful
Stayed 4 nights in May 2025

8/10 Good

Rosemary

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

keith

Travelled with partner
Liked: Property conditions & facilities
The Property and staff was nice.
Stayed 5 nights in Apr 2024

10/10 Excellent

Sylvie

Liked: Room comfort
Stayed 11 nights in Feb 2024

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, room comfort
Condo was very nice. It could use more pots and pans that work on induction cooktop.
Stayed 7 nights in Jan 2024

6/10 Okay

Garvin

Travelled with family
Disliked: Property conditions & facilities
Property has the potential to be great…before arrival to the property I received a text message via Whats App…that the jacuzzi isn’t functioning properly…one of the main reason that we booked this property…it was fixed 2 day later…the day before we was leaving. We also had some hot water issues that was resolved by us turning the breaker switch on and off. A lot to like, but we was a bit disappointed, but made it work.
Stayed 3 nights in Nov 2023

2/10 Terrible

Zlatka

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean, quiet, and super easy parking...modern, resort-feel, but not easy access to beaches...close to town and dining...otherwise convenient location.

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
property large and luxurious unfortunately loss of power, off and on for a day
Stayed 5 nights in Aug 2023

8/10 Good

Monica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It's beautiful and very green. It's a little far from the beach and not really within walking distance of any cafes or restaurants. We stayed there the first week of January when a massive trance music festival happens in Tulum. If you don't like trance and techno this is not the place for you.

2/10 Terrible

FAZEINA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was actually very nice. However, everything else was a nightmare. Elevators were out of service and my mom has bad knees. Took us hours to get a room on the first flirting and calling and complaining. No 24 hour concierge, had to ask for towels everyday, lost electricity and water for half a day.
Stayed 3 nights in Jul 2022

10/10 Excellent

Sabasi, Hazel Green

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is as okay except communication with the owner of the property was F coz I asked for extra wash clothes since we are 2 living in the condo and I never got response
Stayed 3 nights in Jun 2022

4/10 Poor

PAMELA LUCIA, DALLAS

Travelled with partner
Liked: Amenities
Room smelled like humidity and felt unpleasant. We had no wifi and they sent a tech two days later when I was not present.
Stayed 3 nights in Apr 2022

8/10 Good

Trisha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022

6/10 Okay

Abdullah

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Le stationnement dédié pour le condo prise par un autre véhicule. Pas de cafetière et grilles pains. Une des salle de bain pas d’eau chaude.
Stayed 6 nights in Mar 2024

10/10 Excellent

Fernando de

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Propre et le centre rempli de verdure a la piscine !!
Stayed 4 nights in Jan 2024

10/10 Excellent

Aldo Uriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
muy padres las instalaciones!!
Stayed 3 nights in Jun 2023