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Aparthotel

Otonomus Tulum

4.5 star property
VIP Access

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Photo gallery for Otonomus Tulum

Terrace/patio
Exclusive Apartment, 1 King Bed, Private Pool | Terrace/patio
Front of property
Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View
Exclusive Apartment, 1 King Bed, Private Pool | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Kitchen
  • Dryer
  • Washer
  • Spa

Explore the area

View in a map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765
  • Tulum Beach
    ‪9 min walk‬
  • Playa Paraiso
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪14 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪61 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Apartment, 1 Bedroom, Balcony

Comfort Apartment, 1 Bedroom, Balcony

Comfort Apartment, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

1 bedroom, individually decorated, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

  • 89 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

  • 89 sq m
  • Valley view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Exclusive Apartment, 1 King Bed, Private Pool

Exclusive Apartment, 1 King Bed, Private Pool

Exclusive Apartment, 1 King Bed, Private Pool

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

1 bedroom, individually decorated, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Studio, Private Pool, Pool View

Studio, Private Pool, Pool View

Studio, Private Pool, Pool View

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

1 bedroom, individually decorated, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

  • 66 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Comfort Studio, Balcony

1 bedroom, individually decorated, free WiFi, bed sheets

Comfort Studio, Balcony

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, Valley View

1 bedroom, individually decorated, free WiFi, bed sheets

Deluxe Studio, Valley View

  • 46 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 89 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Studio, Private Pool, Sea View

1 bedroom, individually decorated, free WiFi, bed sheets

Deluxe Studio, Private Pool, Sea View

  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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The price is €72
includes taxes & fees
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About this property

Otonomus Tulum

Luxury aparthotel with spa services and an outdoor pool
Along with an outdoor pool, this smoke-free aparthotel has spa services and concierge services. WiFi in public areas is free. Additionally, laundry facilities and tour/ticket assistance are onsite. Each apartment boasts a tablet computer and offers free WiFi and a kitchen. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Housekeeping is available on request.
Otonomus Tulum offers 48 air-conditioned accommodations with tablet computers and washers/dryers. These individually decorated accommodations include kitchen islands. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 55-inch Smart televisions come with digital channels. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Otonomus Tulum, you'll be within walking distance of Tulum Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and concierge services. This luxury aparthotel has 48 apartments. Each apartment offers free WiFi and a tablet.
  • Each apartment offers a kitchen, a washer/dryer, and a tablet computer
  • Free WiFi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • 12 minutes by foot from Tulum Beach and a 4-minute drive from Tulum National Park
  • Dogs welcome for a fee
As a guest of Otonomus Tulum, you'll find an outdoor pool, spa services, and a terrace. WiFi is free in public spaces. The luxury Otonomus Tulum also features tour/ticket assistance, concierge services, and laundry facilities.

This 4.5-star Tulum aparthotel is smoke free.

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen island
  • Refrigerator

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 55-inch Smart TV with digital channels
  • Tablet computer

Outdoor areas

  • Deck/patio
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: USD 100 per pet per stay
  • Service animals exempt from fees
  • One-time cleaning fee: USD 50

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping (on request)
  • Limited-hour front desk
  • Meal delivery service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individual decor
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 10:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum

Reviews

Otonomus Tulum Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 90 out of 142 reviews
Rating 8 - Good. 28 out of 142 reviews
Rating 6 - Okay. 10 out of 142 reviews
Rating 4 - Poor. 4 out of 142 reviews
Rating 2 - Terrible. 10 out of 142 reviews

Reviews

10/10 Excellent

Gio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

TaniaJennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Peopertly was very good, the only issues were that the ac wasn't very strong leaving the apartment a bit hot and the curtains didnt cover the windiws properly.
Stayed 1 night in Jun 2025

10/10 Excellent

walid

Stayed 7 nights in May 2025

6/10 Okay

Anil

Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New property nicely laid out, with stunning rooms and the views are breath taking.
Stayed 7 nights in May 2025

8/10 Good

Leonida Tan, Airdrie

Travelled with family
The place is new but still lacks so many amenities. We stayed for 10 days, requested for housekeeping, it was acknowledged but did not happen. We washed our own towels and I cleaned our room by myself. On the brighter side the kids loved the pool.
Stayed 10 nights in May 2025

10/10 Excellent

Jasline

Stayed 4 nights in May 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a week! It was great and Kurt was the best, helped with booking reservations, beach clubs and cenotes.
Stayed 6 nights in May 2025

8/10 Good

Donna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property has door code which is great. Nice 2 bedroom suite and a walk in small swimming pole. Water from tap not safe to drink (tasted salty which due to closer proximity to the beach). 1 staff at night-only the security. Admin is responsive but not present in the facility. Quiet area. Only thing is the bed linens are thin and feels like microfiber. Suggest to have available comforter for the bed. Not enough bath towels and face towel for 6 people. Garbage from previous occupant was not taken or forgot to be taken. The security guard was awesome, there is a language barrier but he was so cool to use the translation app. He helped remove the garbage. He was very nice though. Kitchen supplies: new amenities appliances and clean dishes. We just couldn't figure out how to use the induction. Advised to put an instruction how to use it in the room. Suite has a wifi- good internet connection. We stayed for 1 night but that was a treat that you can access the suite anytime. Needs improvement and enough staff. Thank you for hosting us. We will be back.
Stayed 1 night in May 2025

10/10 Excellent

Shilo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place!!
Stayed 2 nights in May 2025

10/10 Excellent

Kristian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel esta super bonito y limpio, ademas la alberca privada fue lo mejor!
Stayed 5 nights in May 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Mostafa

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The biggest problem was the lack of hot water. Also, the reception staff spoke no English, making communication very difficult. But the room was very quiet and has many features like a kitchen, washing machine, enough chairs, private tiny pool.
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and accommodating receptionist. No daily housekeeping, extra charge for housekeeping services. Amazing view at the rooftop of the hotel. Very clean and well maintained. My fiancé and I got a room with a pool. We enjoyed our stay.
Stayed 7 nights in Apr 2025

10/10 Excellent

Delbert Lamar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was Great and far exceeded expection the pictures that we saw online do this place no justice....Dinisio was AWESOME...He took care of Everything that we needed...Everything that we asked for he provided...He made us feel like we were the only Guests on Property which was Amazing....Entire hotel was new and modern and the private pool was a big plus..Scooter and 4 wheeler rental on property was great and at a cheap price. Also airport pickup and drop off was set us directly with the hotel which was super convenient.The only complaints that I have was there was a washer.. But no dryer in our unit...and no microwave...Outside of that....PERFECT....I HIGHLY RECOMMEND this place....It was so enjoyable that we extended one additional day. Very Quiet...Very Safe just minutes away from everything .
Stayed 6 nights in Apr 2025

10/10 Excellent

julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very modern and new. Our room was very spacious and comfortable. Balcony pool was great on a very hot and humid day. We were saddened by the properties perimeter as there was a lot of construction debris from what appears to have been thrown off the building during construction.
Stayed 2 nights in Apr 2025

8/10 Good

Sobeyda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a great modern hotel without the big price tag. Also continently located away from traffic and noise. It’s a 7 min drive to the beach front restaurants. Other than the lack of service, I.e. daily cleaning/ turning the rooms, it was a great experience. We’ll be back and stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay and still cant get over the jungle view the sunset and ocean view with the sunrise. I recommend highly to get away and recoupe your thoughts.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff very attentive and friendly
Stayed 6 nights in Apr 2025

10/10 Excellent

Rodolfo, edmonton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommended this property
Stayed 1 night in Apr 2025

10/10 Excellent

Jessy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this hotel! Clean rooms, friendly staff, and a nice atmosphere. Great for a family trip, friends trip.. The pool was clean and we enjoyed the sun. Recommended for families and friends vacation trip. Will go again very soon.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark, Sahel Alma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property look amazing, super clean & fresh Location is perfect, with easy access and close to local attractions and restaurants The room was spotless, beautifully decorated and very comfortable Had the Studio with a private pool on the roof top, OMG the experience especially on the sunset I would definitely stay here again and highly recommend it to anyone looking for a great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Antoine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Property, amazing service highly recommended.
Stayed 1 night in Apr 2025