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Playa Esperanza Hotel Tulum

4.0 star property

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Photo gallery for Playa Esperanza Hotel Tulum

Cabin, 1 King Bed, Balcony, Sea Facing | Bathroom
Property video
Outdoor pool
Basic Cabin, Sea Facing
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Carretera Tulum, Boca Paila km 2.5, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪5 min walk‬
  • Place, Las Palmas Public Beach
    ‪5 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪53 min drive‬

Room options

View all photos for Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View

Cabin, Sea View

Cabin, Sea View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Garden View

Cabin, Garden View

Cabin, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Poolside

Cabin, Sea View, Poolside

Cabin, Sea View, Poolside

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea Facing

Cabin, 1 King Bed, Balcony, Sea Facing | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea Facing

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Cabin, Sea Facing

Basic Cabin, Sea Facing

Basic Cabin, Sea Facing

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Playa Esperanza Hotel Tulum

When you stay at this beach hotel you can enjoy complimentary cabanas and free beach club on site.
Playa Esperanza Hotel Tulum offers 14 accommodations with safes and complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Playa Esperanza Hotel Tulum . During your stay, you're just a quick walk from Las Palmas Public Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes bike rentals
  • 13 minutes by foot from Playa Paraiso and a 4-minute drive from Acceso al Parque Jaguar
There's a restaurant on site. Public spaces have free WiFi. An outdoor pool, spa services, and tour/ticket assistance are also featured at Playa Esperanza Hotel Tulum . Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to noon.
Playa Esperanza Hotel Tulum has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • On the beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Playa Esperanza Hotel Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 9:30 PM.
Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 009-007-006565
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum

Playa Esperanza Hotel Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 124 out of 169 reviews
Rating 8 - Good. 26 out of 169 reviews
Rating 6 - Okay. 12 out of 169 reviews
Rating 4 - Poor. 4 out of 169 reviews
Rating 2 - Terrible. 3 out of 169 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and you can hear the waves from the ocean
Stayed 1 night in Dec 2025

10/10 Excellent

Niraj

Stayed 2 nights in Dec 2025

10/10 Excellent

Burcu

Stayed 1 night in Dec 2025

10/10 Excellent

Kaiya

Stayed 1 night in Dec 2025

2/10 Terrible

Sandy

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not what it appears in the pic and no AC. Had to pay for the park everyday when it should be one time deal during your stay. Very inconvenient
Stayed 3 nights in Dec 2025

10/10 Excellent

Mazba

Stayed 2 nights in Dec 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
This experience was great !! I got more than what I bargain for , very attentive staff that are willing to serve you and guide you in the right direction .Room was clean and maintained everyday of my stay , beach front did not disappointed.
Stayed 3 nights in Dec 2025

4/10 Poor

Elyashiv

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The place doesn't fit the description on Expedia. We had NO WIFI at the room the whole stay, AC works only during the day, Water undrinkble. Toilet in the room has no door. No beach towels. Fits more a definition of a Glaming place, not hotel. There is additional charge for entry to the "Reservation" entry every day!
Stayed 2 nights in Dec 2025

10/10 Excellent

Mohsin

Stayed 1 night in Dec 2025

10/10 Excellent

JASON

Liked: Cleanliness, amenities, property conditions & facilities
All of it
Stayed 5 nights in Dec 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bungalows right on the beautiful white sand beach. I received an upgrade from a partial sea view room to a full sea view suite on arrival, which was a nice surprise! Bungalows were clean, facilities were good, staff were helpful and friendly. All in all a relaxing few days!
Stayed 2 nights in Dec 2025

10/10 Excellent

Beebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and had an amazing view
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan

Stayed 3 nights in Nov 2025

10/10 Excellent

manuel

Stayed 5 nights in Nov 2025

10/10 Excellent

Donna, New York

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! The accommodations were spot on!
Stayed 1 night in Nov 2025

10/10 Excellent

Donna, New York

Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all great
Stayed 1 night in Nov 2025

10/10 Excellent

Marc

Stayed 3 nights in Nov 2025

8/10 Good

Luke, Kansas City

Stayed 1 night in Nov 2025

10/10 Excellent

Blanca

Liked: Amenities, property conditions & facilities
Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!
Stayed 3 nights in Oct 2025

6/10 Okay

Graciela

Stayed 3 nights in Nov 2025

10/10 Excellent

Lucie

Liked: Cleanliness, property conditions & facilities
Perfection. Paradise on Earth.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lucie

Liked: Cleanliness, amenities, property conditions & facilities
Un endroit unique sur terre où vous serez reçus divinement : plage avec océan turquoise, personnel attentionné, installations rustiques design, raffinées et totalement intégrées à ce parc naturel. On y entend la mer, on y ressent le vent salé, on y est en harmonie avec les éléments. Un paradis terrestre.
Stayed 1 night in Nov 2025

10/10 Excellent

Lucie

Liked: Cleanliness, amenities, property conditions & facilities
This is the closet you can get to paradise. Fancy subtil rustic designer cananas by the sea. No other noise than waves, ocean wind and the perfect clean turquoise clear water.The staff give an excellent vibe to this five star eco resort. A divine place to be.
Stayed 4 nights in Oct 2025