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The Strabon Tulum

4.0 star property

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Photo gallery for The Strabon Tulum

Garden
Outdoor pool
Two Bedroom Suite | Living area
Check-in/check-out kiosk
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service

Explore the area

View in a map
Calle 16 Sur, La Veleta, Tulum, QROO, 77780
  • Place, Hospital de Tulum
    ‪19 min walk‬
  • Place, Holistika Art Walk
    ‪3 min drive‬
  • Place, Jaguar Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Two Bedroom Suite

View from room

Two Bedroom Suite

  • 112 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for King Room

King Room

King Room

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room with Two Queen Beds

View from room

Deluxe Room with Two Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

The Strabon Tulum

Along with an outdoor pool, this smoke-free hotel has spa services and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
The Strabon Tulum offers 16 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. 55-inch Smart televisions come with digital channels.

This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Our customers tell us they can't get enough of the helpful staff at The Strabon Tulum. During your stay, you'll be within walking distance of Holistika Art Walk. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • 7 minutes by car from Gran Cenote and 8 minutes from Tulum Mayan Ruins
  • Airport shuttle service available for a fee
As a guest of The Strabon Tulum, you'll find an outdoor pool, spa services, and a terrace. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The Strabon Tulum also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

This 4-star Tulum hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 3 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 135 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Strabon Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number AHC170801B5A
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Strabon Tulum Hotel
Strabon Hotel
Strabon Tulum
The Strabon Tulum Hotel
The Strabon Tulum Tulum
The Strabon Tulum Hotel Tulum

The Strabon Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 145 out of 228 reviews
Rating 8 - Good. 43 out of 228 reviews
Rating 6 - Okay. 20 out of 228 reviews
Rating 4 - Poor. 11 out of 228 reviews
Rating 2 - Terrible. 9 out of 228 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jane

Stayed 3 nights in Dec 2025

10/10 Excellent

shahin

Liked: Cleanliness, staff & service, amenities
We stayed here and honestly loved the time we spent here. Staff was super friendly, good variety of food for breakfast and the room was super extra clean. Would love to book with you again and again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Hans-Joerg

Liked: Cleanliness, staff & service, amenities
Clean rooms. Very nice staff, great location with good Restaurant in walking distance. Silvia was especially nice and provided us with great advice.
Stayed 10 nights in Dec 2025

2/10 Terrible

amit

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is not a 4-star as claimed. Most of the staff are good but the property has inherent issues that the staff cannot resolve. I stayed with my 2 kids and here's the issues: 1) Property is probably newly built in a new area. So the street is still a muddy road with lots of potholes. 2) The welcome was not warm at all 3) The room did not get hot water in the shower. Discussed this with various staff at least 5 times and they could not fix it. They offered to move us to a new room but that was the night before we were to leave. 4) the room had a muggy/damp smell in all the linens 5) bathroom was really poor: there was no spare toilet paper, there are no holders for soaps etc in the bathroom, the flush is very poor 6) the hotel says continental breakfast included. This is not what you get in all hotels out there. You get to choose from a couple of egg options or waffles/pancake. Either/or - was really really odd and this should be mentioned on the website. You get some sliced fruit. Basically it is a limited breakfast and not that you can help yourself to multiple servings of what you need. If you are unwell and feel like eating only fruits, you are out of luck! The staff seem to want to care but given all the above, they cannot do much about it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gorkem

Stayed 4 nights in Nov 2025

10/10 Excellent

Jimmy

Stayed 5 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is such a neat little hotel and the accommodations are really nice. The breakfast was a nice surprise that we were not expecting. Definitely would stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Eche

Liked: Cleanliness, staff & service, property conditions & facilities
Very receptive
Stayed 6 nights in Oct 2025

10/10 Excellent

Rogelio, Three Rivers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hidden gem in Tulum, it has a lot of charm. I go diving with Infinity2Diving and they are around the corner from this hotel. The staff is ver accommodating and friendly. The chef there is ready to serve you a great breakfast. I will definitely stay there for all my upcoming diving trips. Thank you Strabon!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Cory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Had a wonderful stay. The staff was helpful and accommodating. Had to book a cab early in the morning for a tour. The time for pick up kept changing. And the front desk was awesome in helping me. Highly recommend. Everything is within walking distance but if you need a cab it's easy to do. If and when I come back to Tulum I will def stay here again. Great for the price.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rogelio, Three Rivers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Sherlian

Stayed 1 night in Aug 2025

10/10 Excellent

cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tulum boutique

nice little boutique tucked away in central tulum
Stayed 1 night in Jul 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erica Rodriguez

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was excellent. The service, the room was cleaned every day, friendly staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Shahrouz, chatsworth

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place , walking distance for everything , very tropical hotel
Stayed 4 nights in Jun 2025

4/10 Poor

Sepideh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t really have much to say, because the staff was nice friendly and helpful. I would definitely recommend this property to others.
Stayed 6 nights in Apr 2025

10/10 Excellent

manish

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good property, good continental breakfast. Friendly staff and 10-20 minutes away from everything in Tulum. This is excellent property but not once on ocean front.
Stayed 6 nights in Mar 2025

10/10 Excellent

Tesfagebriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a beautiful place to stay very clean.Very quiet and the staff is great. Breakfast is just toast and fruits but besides that great experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was well attended! They accommodated to us having to leave early by servicing us breakfast 30 mins early
Stayed 1 night in Mar 2025

8/10 Good

Bruce

Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff, well worth the price!
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful environment in the jungle, new, clean
Stayed 1 night in Mar 2025