Suburban hotel with a full-service spa, steps from Soliman Bay
This hotel features a full-service spa, an outdoor pool, and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services. Housekeeping is available on request.
Tulum Nueve offers 3 accommodations with ceiling fans. Each accommodation is individually decorated. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Tulum Nueve. Services include deep-tissue massages and massages. The spa is equipped with a hot tub. The spa is open select days.
During your stay at Tulum Nueve, you're just a quick walk from Soliman Bay. Features include free WiFi in public areas and free self parking, plus a full-service spa.
Free WiFi in some public areas
Free self parking
Full breakfast served daily for a fee
Take a swim in the outdoor pool
Indulge with deep-tissue massages at Tulum Nueve
Services include a concierge and luggage storage
Steps from Soliman Bay and a 2-minute drive from Tulum National Park
Tulum Nueve offers its guests a full-service spa and an outdoor pool. Public spaces have free WiFi. Tulum Nueve also features spa services and concierge services. Self parking is free.
Smoking is allowed in designated areas at this 3-star Tulum hotel.
For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:30 AM.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Limited on-site self parking
Food and drink
Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 290 per person
Things to do
Full-service spa
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (on request) (for a fee)
Full-service spa
Deep-tissue massages
Hot tub
Spa open select days
Accessibility
No lift
Smooth flooring in room
More
Designated smoking areas
Mosquito nets
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Soap
Toilet paper
Towels provided
More
Ceiling fan
Individual decor
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 2:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's expedia mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets and service animals are not allowed at Tulum Nueve
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for MXN 270.0 per day.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: MXN 1000 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately MXN 290 per person
Housekeeping fee: MXN 300 per day; may vary based on length of stay
Rollaway bed fee: MXN 270.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 2:00 PM. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's expedia mobile app before check-in.
We should mention
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.