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Aparthotel

Unho Tulum

5.0 star property

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Photo gallery for Unho Tulum

Front of property
Standard Apartment | Living area
Deluxe Apartment, 3 Bedrooms, Private Pool, Tower
Front of property
Superior Apartment, Private Pool, Courtyard View | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Spa

Explore the area

View in a map
C. 7 Poniente, 24, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪11 min walk‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Place, Tulum Mayan Ruins
    ‪14 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, Private Pool

Deluxe Studio, Private Pool

Deluxe Studio, Private Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Apartment

Standard Apartment | Private kitchen

Standard Apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment, Private Pool, Courtyard View

Superior Apartment, Private Pool, Courtyard View | Living area

Superior Apartment, Private Pool, Courtyard View

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 3 Bedrooms, Private Pool, Tower

Deluxe Apartment, 3 Bedrooms, Private Pool, Tower | Living room

Deluxe Apartment, 3 Bedrooms, Private Pool, Tower

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe House, 3 Bedrooms, Private Pool, Ground Floor

Deluxe House, 3 Bedrooms, Private Pool, Ground Floor | Living room

Deluxe House, 3 Bedrooms, Private Pool, Ground Floor

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

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About this property

Unho Tulum

Along with an outdoor pool, this aparthotel has spa services and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment boasts a heated floor (bathroom) and offers free WiFi and a pillowtop bed. Comforts include premium bedding and a pillow menu, and guests will also find conveniences like a microwave and a coffee/tea maker. Housekeeping is available on request.
Unho Tulum offers 15 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include kitchen islands. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room microwaves and rice cookers. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
During your stay at Unho Tulum, you'll be within walking distance of Holistika Art Walk. Free WiFi in public areas, free self parking, and an outdoor pool are available. This luxury aparthotel has 15 apartments. Enjoy your stay with amenities like free WiFi and a pillowtop mattress in each apartment.
  • Each apartment offers a pillowtop bed, a Smart TV, and a microwave
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge, and tour or ticket assistance
  • 10 minutes by car from Tulum Mayan Ruins and 13 minutes from Tulum Beach
As a guest of Unho Tulum, you'll find an outdoor pool, spa services, and a vending machine. WiFi is free in public spaces. The luxury Unho Tulum also features tour/ticket assistance, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Tulum aparthotel.

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Childcare (surcharge)
  • Children's dinnerware
  • Highchair
  • Travel cot

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Griddle
  • Hob
  • Kitchen island
  • Microwave
  • Rice cooker
  • Spices

Dining

  • Chef service

Bedrooms

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch Smart TV with digital channels

Outdoor areas

  • Deck/patio
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping on request
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Meal delivery service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a village
  • In the suburbs
  • Near the sea

Things to do

  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Window guards
  • Fire extinguisher

General

  • 15 units
  • Access via exterior corridors
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at Unho Tulum

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests will receive an email 2 weeks before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Unho Tulum Tulum
Unho Tulum Aparthotel
Unho Tulum Aparthotel Tulum

Unho Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 53 reviews
Rating 8 - Good. 13 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.0/10

Cleanliness

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shawna

Liked: Cleanliness, check-in, communication, listing accuracy
Very cute & quiet property. Excellent value.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely stay, the suite was absolutely gorgeous. We can’t wait to go back.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Maya

Liked: Cleanliness, amenities, property conditions & facilities, communication
The stay was very quiet and peaceful, perfect for relaxing and disconnecting. The management was responsive and helpful whenever we needed assistance, which is really appreciated. One thing to be aware of is the access to the property. the roads leading there are quite bumpy and not well paved, which seems to be common in some areas under development in Tulum. If you’re renting a car, it’s something to keep in mind. There is also some room for improvement in terms of overall maintenance, but it did not take away from the calm atmosphere of the stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Byron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay...
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Dayoshy

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were 6 people in the apartment and we were all comfortable!
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked my stay. Fell in love with Tullum
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Brett

Liked: Cleanliness, room comfort, communication

Cute and Sweet

Really sweet nice place. Really quiet, roads to get there were pretty rough all rock and dirt but the little Kia i rented work just fine, just got to be careful. Room was cute, just like a little studio apartment. Really good place for what you are paying for. Private pool was nice, the pool upstairs wasn’t too crazy. Make sure you have bug spray though, mosquitos everywhere.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little place to stay at a good rate. Walking distance to a few local spots. Surrounding area is under construction but that didn’t impact our stay.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Alicia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful B&B away from city center and the major drawbacks are the massive potholes in the streets and the limited walkable eating places. The furnishings and kitchenette were excellent and if you want a quiet place away from the touristy areas, this is the place. The staff was very friendly and were able to call for taxis as needed
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

curtis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautifully decorated! Just a beautiful place
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, room comfort, communication

Great and comfortable stay

I really enjoyed my stay here. The place was very spacious and lots of room to spread out. Had a private entry with a private pool. Gerardo was very helpful with showing off the property, recommending where to eat and even offering to door dash and scheduling a taxi cab back to the airport. The area looks a little sketch but not intimidating once you get out and explore.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Ryszard

Liked: Cleanliness, room comfort, communication
All Perfect
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
The communication between the host was amazing. The AC was great WiFi was great too. Shower pressure 10/10. The only problem was the potholes but the hotel was perfect.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

linah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The host is so lovely! We had some issues with the payment but he let us stay until we figured it out. Lovely area will be coming back!
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was such a vibe! My friends and I enjoyed our stay.. the negative comments about the area was not needed! If you ever been to Tulum then you already know it is developing, however, the property was amazing!! The property manager was really helpful, informative, and I was able to communicate with him about whatever I needed during our stay. We really enjoyed our stay!! I encourage yall to book..
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Joy

Liked: Cleanliness, room comfort, communication
The hotel was a little hard to find. Due to my poor internet service. I recommend you download google maps so this will not be an issue for other people. Once I found the hotel the receptionist was very professional and helpful. The room was very clean and beautiful. Hotel internet service worked very well. The pool was very nice. The area is well lit and safe. There is a security guard overnight. It was very quiet and relaxing.
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Yuliya

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were missing towels and some supplies. We were able to request but generally we expect those things in the room on arrival. Really bad roads nearby.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Elizabeth

Liked: Room comfort, communication
Disliked: Cleanliness

Believe all the pro and con reviews

All of the pro and con reviews are true. Yes, it is not spotless, and there is mildew, the fridge is tiny and the roads are horrible. But the price is right, it is decorated tastefully, you have a kitchenette, a pool on your balcony and a lovely rooftop pool area. I felt very safe as a solo female traveler, and while I would not recommend it for older travelers (dealing with the roads especially), this is a great place for younger folks.
Stayed 8 nights in Apr 2025
Verified

8/10 Good

Monique

Liked: Amenities, property conditions & facilities, communication
…so many little bugs :-(
Stayed 6 nights in Feb 2023
Verified

2/10 Terrible

Peter John

Liked: Communication
Disliked: Cleanliness, room comfort

An HONEST REVIEW.

After reading what this property had to offer, the price seemed great. Upon our arrival we found it a lot different. - Ants in the kitchen area -Hair in the shower -No coffee machine or electric kettle -Inadequate kitchen utencils, rusty or broken.Deplorable pots, pans and pots etc. - king bed, but hard as a rock -Bar stool ready to fall apart . Dangerous -no elevator, we had 60 steps up and another 60 steps down 1-2 times a day - No tour dedk,spa services or shuttle bus -Floor boards on patio will need replacing soon, dangerous -Kithen and bathroom fixtures need replacing due to hard water and lack of maintenance. -No coffee shop or grocery store within -a mile of property. Cost of taxi service was $28-$30 Cdn EACH WAY!!! - Pool and area not cleaned or serviced in , at least, 3 weeks.Garbage containers still full of garbage, dead leaves etc in pool. Probably no chlorine used in pool in weeks. We didn't want to use it for fear of skin irritations. Location was so rural, La Valeta, that we felt like prisoners within the unit. Too far to walk anywhere. too dangerous due to poor infastucture. Pothloes everywhere, water st least 6-7 inches deep. - Taxis even hesitant in coming into the area due to conditions in La Valeta - Too many gross photos to show you.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Karen

Liked: Amenities, communication
Liked space, decor. Did not like location. Road to Unho, rocky, muddy, rough terrain some roads to get there (rent a jeep or 4x4 if you can. Property for most part maintained. Only issues were. Pool was dirty upon arrival. Asked attendant if pool was cleaned he said “yes”, but when we asked a different attendants after he left, he said “no” and immediately started cleaning the pool (we appreciated that). Fixtures in the house were rusty (especially the sink in the kitchen). It looked very dirty with the rust (I was creeped out to wash dishes in it). At first I thought that the rust stains could not come out but then I asked one of the female attendants to clean it. She got a sponge n some soap and to my surprise “most” of the rust came out. I also had an issue with the upstair shower. I noticed a “black” unknown substance around the bottom of the shower. I looked at it for a couple of days then finally asked the male attendant if he knew what the substance was? He said he did not know but he would try to get it out with bleach. He put the bleach on it and most of the black substance disappeared. He had to do this 2 days in a row (it appeared to be mold to me. Around the faucet also had little black specs. So long story shirt, the property in general diid not appear to be inspected or deep cleaned before I arrived. Property smelled like it was just sitting there, like it was not freshly cleaned. Expected more when cleanliness was concerned. I would not stay here again.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitación en si es muy placentera, muy buena atención
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

SORAYA

Liked: Cleanliness, room comfort, communication
Habitación muy bonita, cama muy cómoda, silenciosa
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, room comfort, communication

Comodidad al máximo

Las habitaciones muy amílicas, cómoda, sin ruido, con alberca en cuarto, todo lo necesario para hacer un desayuno o cena. Un lugar muy muy cómodo. Cerca de lugares para desayunar rico y Carlos de recepción súper atento.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Anna Lena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wundervolle Unterkunft. Problemloser Kontakt mit den Besitzern. Alles top!
Stayed 2 nights in Mar 2025