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Aparthotel

XP Tulum

4.5 star property

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Photo gallery for XP Tulum

Outdoor pool
Presidential Loft
Panoramic Studio Suite | Terrace/patio
Lobby
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Kitchen
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
C.8 Sur La Veleta, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪17 min drive‬
  • Place, Tulum Mayan Ruins
    ‪18 min drive‬
  • Place, Playa Paraiso
    ‪19 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪59 min drive‬

Room options

View all photos for Signature Studio Suite

Signature Studio Suite | Terrace/patio

Signature Studio Suite

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite

Classic Studio Suite | Terrace/patio

Classic Studio Suite

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio Suite

Panoramic Studio Suite

Panoramic Studio Suite

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Loft

Presidential Loft | Living area

Presidential Loft

  • 149 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About this property

XP Tulum

Luxury aparthotel with a 24-hour front desk and an outdoor pool
An outdoor pool, concierge services, and laundry facilities are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite. Each apartment features a kitchen with a stovetop and a microwave, plus free WiFi and a Smart TV with digital channels. A sitting area, a coffee/tea maker, and in-room massages are among the other amenities available to guests. Housekeeping is available on request.
XP Tulum offers 22 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 55-inch Smart televisions come with digital channels. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at XP Tulum, you're just a quick walk from Holistika Art Walk. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This luxury aparthotel has 22 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a sitting area, and a Smart TV
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge, and tour or ticket assistance
  • 10 minutes by car from Tulum Mayan Ruins and 7 minutes from Gran Cenote
  • Airport shuttle service available for a fee
As a guest of XP Tulum, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury XP Tulum also features concierge services, laundry facilities, and local meal delivery service. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Tulum aparthotel.

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Childcare (surcharge)

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Paper towels
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 55-inch Smart TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift
  • Smooth flooring in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Proposal/romance packages
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • Near a health/beauty spa
  • Near a hospital

Things to do

  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 22 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Cleaning fee: USD 40 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

XP Tulum Tulum
XP Tulum Aparthotel
XP Tulum Aparthotel Tulum

Reviews

XP Tulum Reviews

6.4

8.0/10

Cleanliness

7.0/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 2 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

2/10 Terrible

Wendy, Portland

Disliked: Cleanliness, property conditions & facilities
**DO NOT STAY HERE** this posting is falsely advertised and you will be stuck here or having to pay for a whole new place at your expense. Expedia only attempts to contact the property but if the property doesn’t pick up the phone they just close the ticket. Regardless of what the ticket is for… ie: linens, towels any hostable need- property just ghosts. This property is ran down and nothing is provided- no shampoo, soaps, cleaning supplies- nothing. It seems like a good deal to be right outside the city but it’s not you will fully regret going here and be stuck or scrambling to get a new place. This property should be removed for stealing travelers money. They knowingly ignore the calls and you are just stuck. **DONT STAY HERE**
Stayed 6 nights in Feb 2025

4/10 Poor

Gloria

Liked: Cleanliness
Beautiful lush garden entry to outside property Should post no elevators on property Floor tiles uneven - safety hazard WIfi communication did not work therefore no tv viewing Bedroom headboard was damaged and not suitable no mattress protector on bed
Stayed 1 night in Jan 2025

4/10 Poor

dixieann

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

German

Liked: Cleanliness, property conditions & facilities
The WiFi wasn’t working well but overall it was an excellent experience
Stayed 4 nights in Jan 2024

10/10 Excellent

Wilhelm

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Rub

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones están muy bonitas solo un detalle le faltó limpieza pero de ahí en fuera todo muy agradable
Stayed 1 night in Jan 2024

6/10 Okay

Samuel

Travelled with group
Liked: Cleanliness, room comfort
Lugar con buenas instalaciones, pero sin agua caliente y el agua potable mal olor
Stayed 2 nights in Jan 2024