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Zel-va Tulum

3.0 star property

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Photo gallery for Zel-va Tulum

A swimming pool with tiled steps and lounge chairs.
A rooftop terrace with a wooden table and benches, a white sofa, and a view of the cityscape.
A modern living room with a sofa, coffee table, and TV, leading to a bathroom with a shower and tiled walls.
A spacious living area with a large sofa, a smaller sofa, and a coffee table. There is a dining table with chairs in the background.
A modern bedroom with a large bed, a wooden wardrobe, a vanity with a mirror, and a hanging light fixture.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Outdoor space

Explore the area

View in a map
Calle 16 Sur, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪14 min walk‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Classic Apartment, Ground Floor

A modern living room with a sofa, a coffee table, and a TV. There is a white shelving unit with decorative items and a kitchen area visible through an open door.

Classic Apartment, Ground Floor

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Apartment, Corner

A modern outdoor seating area with a glass door leading to a patio, surrounded by greenery and a concrete planter.

Classic Apartment, Corner

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment, Patio, Pool View

A patio with artificial grass, two wooden chairs, a woven basket, and a concrete wall with a wooden plaque.

Family Apartment, Patio, Pool View

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment, Patio, Pool View

A modern living room with a sofa, a wooden coffee table, and a view of a swimming pool and garden.

Family Apartment, Patio, Pool View

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment, Patio, Pool View

A pool area with two lounge chairs and a table, a wooden chair, and a woven basket.

Family Apartment, Patio, Pool View

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment, Patio, Pool View

A modern indoor pool area with artificial grass, lounge chairs, and a view of the outside.

Family Apartment, Patio, Pool View

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Studio Suite, Patio, Ground Floor

A modern outdoor seating area with two wooden chairs and a woven stool, surrounded by greenery and a glass door leading to a patio.

Family Studio Suite, Patio, Ground Floor

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Studio Suite, Patio

A bedroom with a bed, a TV, and a hanging light fixture.

Family Studio Suite, Patio

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Apartment, Balcony, Pool View

A balcony with two wooden chairs and a round wooden table, surrounded by gravel and green plants.

Standard Apartment, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, Balcony, Pool View

A modern balcony with a built-in planter, a seating area, and a view of the surrounding greenery.

Standard Apartment, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, Balcony, Pool View

A modern living room with a sofa, coffee table, and TV, leading to a bathroom with a shower and tiled walls.

Standard Apartment, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, Balcony, Pool View

A modern living room with a grey sofa, wooden chairs, a coffee table, and a large window overlooking greenery.

Standard Apartment, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Balcony, Pool View

A modern bathroom with a glass door, a built-in bathtub, and a view of the surrounding area.

Superior Apartment, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Balcony, Pool View

A modern living room with a sofa, coffee table, and TV, leading to a bathroom with a shower and tiled walls.

Superior Apartment, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Balcony, Pool View

A modern balcony with a built-in planter, a seating area, and a view of the surrounding greenery.

Superior Apartment, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Balcony, Pool View

A modern living room with a sofa, coffee table, and TV, leading to a bathroom with a shower and tiled walls.

Superior Apartment, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Balcony, Pool View

A modern bathroom with a glass door, a built-in bathtub, and a view of the surrounding area.

Superior Apartment, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Balcony, Pool View

A balcony with two wooden chairs and a round wooden table, surrounded by gravel and green plants.

Superior Apartment, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Balcony, Pool View

A modern living room with a grey sofa, wooden chairs, a coffee table, and a large window overlooking greenery.

Superior Apartment, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Penthouse, Pool View

A bedroom with a large bed, a textured gray wall, a woven light fixture, and a view of a dining area through a glass partition.

Superior Penthouse, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Penthouse, Pool View

A swimming pool with tiled steps and lounge chairs.

Superior Penthouse, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Penthouse, Pool View

A rooftop pool area with two lounge chairs and a hot tub.

Superior Penthouse, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Penthouse, Pool View

A bedroom with a large bed, a textured gray wall, a woven light fixture, and a view of a dining area through a glass partition.

Superior Penthouse, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Penthouse, Pool View

A bedroom with a large bed, a textured gray wall, a woven light fixture, and a view of a dining area through a glass partition.

Superior Penthouse, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Penthouse, Pool View

A bedroom with a large bed, a textured gray wall, a woven light fixture, and a view of a dining area through a glass partition.

Superior Penthouse, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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  • Free Wi-Fi
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About this property

Zel-va Tulum

Along with an outdoor pool, this smoke-free apartment building has a fitness center and a meeting room. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a garden are onsite. Each apartment features free WiFi and a kitchen with a refrigerator, a stovetop, and a microwave. A Smart TV, a rainfall shower, and a ceiling fan are among the other amenities available to guests.
Zel-va Tulum offers 25 accommodations with laptop-compatible safes and hair dryers. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads.

This Tulum apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions are featured in guestrooms.

Recreational amenities at the apartment include an outdoor pool and a fitness center.
During your stay at Zel-va Tulum, you'll be within walking distance of Holistika Art Walk. You'll find features like free WiFi in public areas, plus an outdoor pool and a gym. This comfortable apartment building has 25 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a Smart TV, and a refrigerator
  • Free WiFi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 10 minutes by car from Tulum Mayan Ruins and 11 minutes from Tulum Beach
  • Beach shuttle service available for a fee
Zel-va Tulum offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include meeting rooms and coworking spaces. Zel-va Tulum also features tour/ticket assistance, a garden, and concierge services.

This 3-star Tulum apartment is smoke free.

Property amenities

Beach

  • Beach shuttle (surcharge)

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 10 per night)
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking (max 10 spaces per unit)
  • Onsite parking options include a carport

Kitchen

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Window screens

Entertainment

  • 55-inch Smart TV
  • Streaming services

Outdoor areas

  • Garden

Work spaces

  • Coworking space
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Guidebooks
  • Laptop-compatible safe
  • Luggage storage
  • Meal delivery service
  • Restaurant dining guides
  • Tour and ticket assistance

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 25 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • Cleaning fee: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.

Zel-va Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Bertrand

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and confortable but far from everything and very bad streets in mood
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Syed

Liked: Cleanliness, check-in, communication, listing accuracy
Très bon hôtel, rapport qualité-prix excellent. J'y ai passé un bon séjour.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Giuseppe

Stayed 1 night in Jul 2025