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Alexandra

3.0 star property

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Photo gallery for Alexandra

Reception
City view from property
Free self-parking
Room amenity
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Lungo Dora Napoli, 14, Turin, Piedmont, 10152
  • Place, Porta Palazzo Market
    ‪6 min walk‬
  • Place, Piazza Castello
    ‪16 min walk‬
  • Place, Via Roma
    ‪16 min walk‬
  • Airport, Turin (TRN-Turin Intl.)
    ‪30 min drive‬

Room options

View all photos for Double Room

Double Room | Room amenity

Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Room amenity

Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Alexandra

Conference space, dry cleaning, and a 24-hour front desk are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, gift shops/newsstands, a porter/bellhop, and a front-desk safe are onsite.
Alexandra offers 56 accommodations with minibars and safes. Beds feature premium bedding. Digital television is provided. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
During your stay at Alexandra, you're just a quick walk from Gran Balon. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Just a 5-minute drive from Egyptian Museum and 7 minutes from Allianz Stadium
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and dry cleaning/laundry services are also featured at Alexandra. Self parking is free.

Smoking is allowed in designated areas at this 3-star Turin hotel.

Guests are served free buffet breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 538 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alexandra Hotel Turin

Alexandra Turin

Alexandra Hotel

Alexandra Turin

Alexandra Hotel Turin

Alexandra Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 51 reviews
Rating 8 - Good. 22 out of 51 reviews
Rating 6 - Okay. 12 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

John, Cannock

Disliked: Room comfort

Very poor standard and below par service.

Front desk man was trying to do about 5 things at the same time and although I'm sure he thought he'd got good customer care / patter, I found it annoying and dis-courteous that he was flitting between people and paperwork while dealing with me. Not professional customer service in my very well travelled opinion. Wasn't helpful when I asked about our location in relation to restaurants etc... Just shoved a photocopy of a map at me and walked off. I had to call him back and ask where we were and for directions, to which I got a half answer. The bed was rock hard and uncomfortable, as was the pillow. I had hardly any sleep the first night. To be fair, when I complained, they did change me room, but it was exactly the same and I didn't sleep night two either. The view from both rooms resembled a war torn city... a real mess. Breakfast was quite poor too and the general feeling of the hotel was not comfortable. I can't see where the good reviews of this hotel have come from, and I certainly will not return.

6/10 Okay

Chris, Milton Keynes

Liked: Cleanliness, staff & service, room comfort

A modern, clean and comfortable hotel.

This modern hotel is situated five stops from the centre on the bus number 11 which stops two minutes away. The rooms are very modern and spotlessly clean.On checking in, you are given a remote control for the tv box but the set up is temperamental and I had to seek assistance from staff to get it to work.The showeroom has a fierce and hard to regulate shower. Bizarrely, there is a clear glass window, covered by a vertical blind between the showeroom and the bedroom. The WiFi is very fast. There is a small bar from which items may be purchased by contacting reception. A cold buffet breakfast is available. Although the range is not huge, it is adequate. All staff were very polite and helpful. The major drawback is the unsalubrious area around the hotel. Local winos and youths congregate on a bridge opposite the hotel and sometimes their ravings go on into the night.

6/10 Okay

Sophie, Syd

Liked: Cleanliness
Disliked: Property conditions & facilities

Clean hotel in dodgy area of Turin

Don't get me wrong, this hotel is clean and fine for the price you pay, however it is out of the centre of Turin, in a questionable area. My husband and I would not recommend walking around the hotel after dark, as just across the road there is a bridge where some shady characters seem to loiter and also each and every morning we would wake to find broken beer bottles along the front of the hotel. Additionally, I cannot say that the breakfast which was included, would sustain anyone. There was very little food, options were limited and we ended up buying breakfast at a cafe in the centre. Probably wouldn't book this hotel again, nor recommend it.

10/10 Excellent

elh, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, very good and friendly staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel,great staff and clean room

6/10 Okay

David, UK

Liked: Cleanliness, property conditions & facilities, room comfort

The Alexandra Hotel in Turin

Half decent budget hotel in expensive Turin. A 10-15 minute walk into the city centre Breakfast not brilliant but you cannot complain because of the price Hotel room was clean and comfortable A little noise from outside during the night Overall good value for the money I paid

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maybe out of the way a bit..

Easy on street parking, All you need if in transit, and quiet location. = a bit of a walk for a restaurant! But only 5--10 minutes. over the brook up Corsa Giulio Cesare, across the big sqare and there is great choice. Bank on the corner, so arriving with no cash was not a problem.

8/10 Good

Mary, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alexandra Hotel-Turin

Very friendly & most helpful staff. Hotel 15min walk to shopping & attractions.Parking in hotel under ground. High standard room with all facilities. Buffet breakfast excellent. Highly recommended.

6/10 Okay

Taz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room, rough neighborhood

The hotel is very clean & quite. The people were pretty helpful. The rooms are small (like many Euro hotels). Pretty close to the in-city train. The neighborhood is not good. A very uncomfortable area to walk in after dark, very few restaurants in the area & no bars that most people would want to stop at. About a 15 minute walk to the town center, no cabs around. The room came with a very nice breakfast.

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, room comfort

Not impressed

While this hotel was clean and recently updated on the inside, with a couple of multilingual staff members, it was not the "nice" hotel we'd hoped for. It's in a bit of a run-down area with a shabby exterior. The description of a nice view was deceiving. If I had to go back to Turin I'd maybe stay there again, but I wouldn't purposely go out of my way again to go to this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOCATED ON THE RIVER PO BUT MUST RIDE BUS OR TAXI TO GET TO CITY CENTER

THIS HOTEL WAS A GREAT SURPRISE - FOR THE MONEY IT WAS OUTSTANDING - THE FEATURES IN THE ROOM WAS EXCEPTIONAL - IF YOU WANT TO BE NEAR THE CITY CENTER THIS MAY NOT BE THE HOTEL FOR YOU HOWEVER IT IS A SHORT BUS OR TAXI RIDE TO CITY CENTER. IT IS RIGHT ON THE RIVER PO WAS IS A GREAT VIEW. THE INCLUDED BREAKFAST WAS TERRIFIC WITH A GREAT STAFF. WE WOULD CERTAINLY OG BACK TO THIS HOTEL.

8/10 Good

Anonymous

Liked: Cleanliness

Hotel is in a dodgy area with

Hotel is in a dodgy area with a lot of drug addicts on the river bank opposite, however the tram and bus stops are only 2 mins from the front door. It is over 1km from Dora Station so don't try walking for the airport train if you have luggage. The air con was not operating in mid April and I found the room very warm esp in the mornings. You get what you pay for.

10/10 Excellent

Fabio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Posizione strategica

Ho scelto questo Hotel perché molto alla sede in cui mi dovevo recare per lavoro. La struttura è situata in un quartiere un po' degradato, ma le cose cambiano appena attraversato il fiume. In zona è sempre disponibile parcheggio libero (fatto rarissimo a Torino) infatti ho posteggiato a pochissimi metri dall'hotel. Le camere sono molto ordinate, pulite e calde. Nella mia camera singola il bagno era molto grande e pulito. La camera era al sesto piano quindi molto silenziosa, perché non si sentiva il traffico sottostante, e molto panoramica. Per una singola il prezzo è molto interessante. Tornerò sicuramente
Panorama dal balcone
Stayed 1 night in Feb 2020

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

The Hotel and the rooms are in good condition and the breakfast is Ok. The coffee is not good, but the rest is fine. A tram/bus stop is nearby and the staff was friendly and helpful. Overall it's good value for money.
Stayed 2 nights in Jan 2020

10/10 Excellent

cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

didier

Business traveller
Liked: Cleanliness, staff & service

Ok, mais pas côté rue

Apres une premiere nuit trop bruyante coté rue, la 2eme nuit a été plus reposante côté cours
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Nonostante sia considerato come accessibile ai disabili, non è propriamente così. Per quanto concerne il personale, professionale sì, ma un sorriso ogni tanto non guasta.

8/10 Good

Mels, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel grazioso ed economico

Abbiamo soggiornato nell'Alexandra hotel per una sola notte. Le camere sono perfettamente conformi alle foto caricate. Lo consiglio!

4/10 Poor

Marek

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PAS MAL

IDEAL HORS MI LE QUARTIER QUI FAIT UN PEUT PEUR

10/10 Excellent

Tiz, Schio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grazioso hotel nella periferia nord di Torino

Hotel Alexandra Lungo Dora Napoli Torino: tutto eccellente, purtroppo durante la notte, nelle strade adiacenti all'hotel, si verificano schiamazzi a non finire fino alle 4 del mattino circa che sono creati da extracomunitari ubriachi e mi fermo qui..... Non credo che sia sicuro passeggiare nelle strade adiacenti durante la notte.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service