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Holiday Inn Tuxpan - Convention Center by IHG

3.5 star property

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Photo gallery for Holiday Inn Tuxpan - Convention Center by IHG

A modern hotel with a circular building, a pool area, and a covered walkway.
A covered outdoor area with a central open space, possibly a patio or courtyard, surrounded by columns and a sloped roof structure.
A multi-story hotel with a pool area, outdoor seating, and palm trees.
A spacious corridor with a polished marble floor, a palm tree, and a mural depicting a bridge.
A modern lobby with a reception desk, seating area, and a large plant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Blvd. La Calzada N. 33, Colonia La Calzada, Tuxpan, VER, 92773
  • Place, Api de Tuxpan
    ‪12 min walk‬
  • Place, Tuxpan Beach
    ‪21 min drive‬
  • Place, Plaza Crystal Tuxpan
    ‪27 min drive‬
  • Airport, Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪93 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, River View (Club Floor)

Two Dove body wash and shampoo bottles mounted on a wall.

Club Room, 1 King Bed, River View (Club Floor)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Two Dove body wash and shampoo bottles mounted on a wall.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Two Dove body wash and shampoo bottles mounted on a wall.

Standard Room, 1 King Bed, Accessible

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Queen Beds, River View (Club Floor)

Two Dove body wash and shampoo bottles mounted on a wall.

Club Room, 2 Queen Beds, River View (Club Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • River view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a headboard with a geometric pattern, a nightstand with a clock, and a wall-mounted light fixture.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Two Dove body wash and shampoo bottles mounted on a wall.

Suite, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, River View

Two Dove body wash and shampoo bottles mounted on a wall.

Standard Room, 1 King Bed, River View

8.0 out of 10
Very good
(4 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, River View

A hotel room with two beds, a headboard with a geometric pattern, a nightstand with a clock, and a wall-mounted light fixture.

Standard Room, 2 Queen Beds, River View

9.4 out of 10
Exceptional
(13 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (Club Floor)

Two Dove body wash and shampoo bottles mounted on a wall.

Club Room, 1 King Bed (Club Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Queen Beds, River View (Club Floor)

Two Dove body wash and shampoo bottles mounted on a wall.

Club Room, 2 Queen Beds, River View (Club Floor)

  • River view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids’ pool
4.6 out of 5, Wonderful, 1,010 reviews
The price is €71
includes taxes & fees
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About this property

Holiday Inn Tuxpan - Convention Center by IHG

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. Change of towels is available on request.
Holiday Inn Tuxpan - Convention Center by IHG offers 137 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Holiday Inn Tuxpan - Convention Center by IHG, you'll be within walking distance of Api de Tuxpan. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • 8 minutes by car from Reforma Park and 9 minutes from Tuxpan Beach
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Tuxpan - Convention Center by IHG offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Tuxpan - Convention Center by IHG. Self parking is free.

This 3.5-star Tuxpan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 1:00 PM.
Tambuc - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 1:00 PM for a fee: MXN 320 for adults and MXN 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Tambuc

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 990 per pet, per stay (maximum MXN 990 per stay), plus a deposit of MXN 1500 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 180 for children
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 990 per pet, per stay (maximum MXN 990 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Tuxpan
Crowne Plaza Tuxpan
Crowne Plaza Tuxpan Hotel

Holiday Inn Tuxpan - Convention Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 460 out of 741 reviews
Rating 8 - Good. 186 out of 741 reviews
Rating 6 - Okay. 47 out of 741 reviews
Rating 4 - Poor. 27 out of 741 reviews
Rating 2 - Terrible. 21 out of 741 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JOSE DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Pascals

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly staff and clean rooms.
Stayed 19 nights in Jan 2025
Verified review

10/10 Excellent

Pascals

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a freat place to stay friendly stave clean nice rooms
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Francelia

Liked: Cleanliness, amenities
Clean, friendly and comfortable
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious rooms
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service I enjoyed my stay
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jesus E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. River view from our room was awesome.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff focus on guest satisfaction.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Hotel restaurant is beautiful but food is lacking. Other than that staff super helpful and friendly.
Verified review

10/10 Excellent

Ana

Liked: Amenities, property conditions & facilities
Personal amable
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Magoo

Liked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Fernando

Liked: Amenities
Ok
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Maria

Liked: Cleanliness, property conditions & facilities
The service is bad
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Rafael

Liked: Staff & service
Disliked: Property conditions & facilities
Despite the highest temperatures of the year , the AC wasn’t working at its full capacity. The rooms, common areas like the restaurant, lobby, business center, and front desk were suffocating hot. The pets fee includes nothing; back when it was crowne plaza they provided a pack of bags to dispose your dog’s excrements and a nice necktie or ribbon. Even though there’s a sports bar within the venue it’s never open. Music by the pool it’s terribly outlet by a big and poorly equalized speaker.
Stayed 2 nights in May 2024
Verified review

4/10 Poor

Jose Fidel

Disliked: Cleanliness, staff & service, amenities
Pésima organización en el desayuno
Stayed 1 night in May 2026
Verified review

8/10 Good

Victor Alfonso

Liked: Cleanliness, amenities, property conditions & facilities
BIEN
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

MARA ELIBETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio. Una estancia muy disfrutable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia, aunque sugiero que tenga Servicio a la Habitación 24hrs.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sin duda es de las mejores opciones en alojamiento en Tuxpan, las instalaciones si bien ya se les ven los años son totalmente funcionales y cómodas, la atención es buena (podría mejor la de las chicas de recepción), el restaurante es muy bueno, la alberca si bien en esta ocasión no la utilicé es grande y cómoda para muchas personas, el gimnasio es funcional y el estacionamiento es grande y seguro.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ing. Oscar Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente . Muy cómodo y el restaurante muy rico
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba bastante amplia y limpia. Me gustó bastante. Punto malo, hicieron falta unas sillitas en el balcón. La alberca no es climatizada y la verdad se siente bastante fría cuando se llega a nublar un poco. Ahí si no me gusto. En las mañanas pasaban habitación por habitación tocando y diciendo chequeo de rutina, incluso cuando poníamos el no molestar. Si se me hace algo innecesario, ya que nos despertaban temprano y uno intenta descansar en vacaciones. Fuera de eso la ubicación se me hace conveniente, hay lugares cercanos, tiendas de conveniencia.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Diana Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son amplias y limpias. El personal del hotel es amable. La ubicación es perfecta a la orilla del Río, el area de alberca es muy bonita y cómoda. El restaurante tiene muy buen menú y es muy cómodo y bonito.
Habitación con vista al Río
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable
Stayed 2 nights in Mar 2026