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Crowne Plaza Tuxtla Gutierrez

3.5 star property

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Photo gallery for Crowne Plaza Tuxtla Gutierrez

Outdoor pool
Minibar, in-room safe, cots/infant beds, Internet
Restaurant
Banquet hall
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Blvd. Belisario Dominguez Km 1081 B, Tuxtla Gutierrez, CHIS, 29020
  • Place, Plaza Crystal Shopping Mall
    ‪2 min walk‬
  • Place, Cana Hueca Park
    ‪18 min walk‬
  • Place, Joyyo Mayu Park
    ‪20 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪87 min drive‬

Room options

Similar properties

Outdoor pool
Hilton Garden Inn Tuxtla Gutierrez
Tuxtla Gutierrez
  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,006 reviews
The price is €55
includes taxes & fees
3 Jul - 4 Jul
Hilton Garden Inn Tuxtla Gutierrez

About this property

Crowne Plaza Tuxtla Gutierrez

This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a children's pool are onsite.
Crowne Plaza Tuxtla Gutierrez offers 112 accommodations with safes and bathrobes. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include complimentary toiletries and hair dryers. Cribs/infant beds are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
During your stay at Crowne Plaza Tuxtla Gutierrez, you're just a quick walk from Plaza Crystal Shopping Mall. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Plaza Crystal Shopping Mall and 11 minutes by foot from Chiapas Convention Center
Crowne Plaza Tuxtla Gutierrez offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the family-friendly Crowne Plaza Tuxtla Gutierrez. Self parking is free.

Crowne Plaza Tuxtla Gutierrez has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: MXN 290 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting
  • Children's pool
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors

Room amenities

Bedroom

  • Cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately MXN 290 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crowne Plaza Hotel Tuxtla Gutierrez
Crowne Plaza Tuxtla Gutierrez
Crowne Plaza Hotel Tuxtla Gutierrez Mexico - Chiapas
Crowne Plaza Tuxtla Gutierrez Hotel
Crowne Plaza Tuxtla Gutierrez Tuxtla Gutierrez
Crowne Plaza Tuxtla Gutierrez Hotel Tuxtla Gutierrez

Crowne Plaza Tuxtla Gutierrez Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 80 reviews
Rating 8 - Good. 31 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

El Crown Plaza estaba cerrado por remodelacion

EL HOTEL ESTABA EN REMODELACION, EL RUIDO ERA CONSTANTE TODO EL DIA, LAS AMENIDADES DEL HOTEL ERAN MAS QUE BASICAS, NO TENIAN ENJUAGE DE CABELLO
Verified

8/10 Good

MACHC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cambio de propietario

Cuando llegamos nos avisaron que ya no era Crowm Plaza, sino Holiday inn, y por razonez ajenas nos cambiaron a otro hotel, por lo cual realizamos el check out un dia antes de nuestra partida, pero volvimos despues y nos ofrecieron precio especial en la habitacion, esta fue lo unico inconveniente, ya que las habitaciones y el servicio estuvo excelente
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable al 100

Excelente
Verified

8/10 Good

JOSE MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TODO MUY BIEN

TODO ESTUVO BIEN. ESTA BIEN HUBICADO, Y TIENE UNA BUENA PLAZA COMERCIAL EN FRENTE, LA PICINA ES BUENA.
Verified

10/10 Excellent

Ana maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable,cerca de centro comercial

Cómoda y agradable ,limpieza magnifica,variedad en el desayuno bufete y buena atención de todo el personal, muy amables
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stopping off hotel

Nice facility, centrally located. I think it would have been better if we had more time. Nice facility and the service people were anxious to help however they could. Dinner in the restaurant was very good and the steak was D-lish.
Verified

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fue Agradable

El personal fue muy professional. La habitacion fue limpia. La comida en el restaurant fue muy sabrosa y de buena calidad, y los meseros muy professionals. La mucha que preparaba los huevos es una mujer muy linda, cocina bien, amigable, etc. En resumen, fue bastante agradable nuestra estancia alli.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disfrutamos de la estancia. Excelente ubicación. Hotel es poco viejo y rústico, con no tan buen servicio.
Verified

6/10 Okay

Verified traveller

En general estaba bien. No había mucho problema. Solo siento que el edicifio está poco viejo y máquina de hielo estaba roto. Cerca del hotel está centro comercial y muy conveniente.
Verified

8/10 Good

Antoniol

Liked: Cleanliness, staff & service, room comfort

Grato y limpio el hotel.,

La recepcion no fue muy buena. el cuarto limpio y grande, pero la taza, del bano tenia un problema que nunca lo arreglaron. Buen servicio en el restaurant, mas no nos avisaron que las personas de tercera edad tenian descuento. La locacion del hotel estuvo lejos del centro, pero si habia un centro comercial y un VIPS al lado.. Estuvimos contentos. Gracias
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente hotel

excelente hotel muy agradable limpio, etc, y la cercania de la plaza comercial hace que tenga una excelente ubicacion.
Verified

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
estuvo bien, solo que la cafetera no estuvo limpio.
Verified

8/10 Good

CARLOS

Liked: Staff & service, property conditions & facilities, room comfort
La 1ra habitación que me dieron fue horrible y tuve que pedir cambio, la 2da ya fue mejor. Los amenities no son de buena calidad y no colocan toallas para la cara.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy amplio, limpio, un poco obscuros los pasillos

Muy agradable, con una linda vista, muy grata a la vista la alberca.
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Muy buena opcion para viaje de negocios
Verified

10/10 Excellent

maco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo y agradable

Muy buen hotel, camas almohadas cobertores muy cómodos, el AA muy poderoso. La alberca excelente para disfrutar con hijos. Con todo gusto volvería a hospedaremos
Verified

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was as we expected.

It was fine but sharing with holiday inn. Bit confused.
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Weekend in Tuxtla

This is a great hotel. Very comfortable however it is a little hard to find.
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent service

Nice view and was a great experience since last year
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, room comfort

Atentos

Muy atentos los empleados. Limpieza en todas las habitaciones.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó mi estancia en Tuxtla Gutierrez

Como siempre excelente atención, lo único que falta es variedad en los menús tanto de restaurantes como de servicio a cuartos, casi no tienen oferta de comida con platillos locales de Chiapas
Verified

8/10 Good

Claudiux

Liked: Cleanliness, staff & service, room comfort

Family trip

The staff is really kind and helpful. The room is very comfortable but the location is a bit far from the city center
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business

Good for business. Could improve food quality.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, can improve

Good hotel for business stay. Food could be better foe the price. Toilet paper could be better. They closed the pool half the time I was there, I didn't use it much, but I guess people would appreciate that kind of info before booking.
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

Cuando reservas un hotel lo primero que piensas es en llegar a la cama a descansar y al salir del hotel tener la confianza de que el entorno es seguro y puedes salir a cenar o disfrutar la noche y regresar a descansar . Esta expectativa es muy bien lograda por el hotel