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5.0 out of 5

"Superb family-run hotel. The transfer service from Tuzla airport was excellent and solved a major headache in how to reach the city centre. The staff ... " More

By a verified traveller on Tue 29 Oct 2019

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Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€57* Per night/room 27 May - 28 May

Family Triple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Heartland City Hotel, you're just a quick walk from Gradski Park. Enjoy features like free WiFi in public areas and free self-parking, plus 3 beach bars.

  • Free WiFi
  • Free self-parking
  • Places for an enjoyable drink include 3 beach bars and bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • On-site recreation includes bicycles to rent
  • Just a 2-minute walk from Gradski Park and 5 minutes on foot from Kapija Square
  • Airport shuttle service available for a fee

Heartland City Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Heartland City Hotel

Couples (1)
5 out of 5
Superb family-run hotel. The transfer service from Tuzla airport was excellent and solved a major headache in how to reach the city centre. The staff also offered to drive us to Tuzla bus station and helped us buy tickets to Sarajevo free of charge. Nothing seemed to be too much for the team. This may not be the cheapest hotel in Tuzla, but the service is amazing - truly one of the best experiences I have had anywhere. Highly recommended.

Posted by , from Maldon, Essex on 29 Oct 2019

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Property Features

As a guest of Heartland City Hotel, you'll find a terrace, concierge services, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include 3 beach bars and a bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Heartland City Hotel also features laundry facilities, a front desk safe, and a television in common area. Self parking is free. This 3.5-star Tuzla hotel is smoke free.

  • 4 guestrooms or units
  • 3 bars on the beach
  • Beach lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Tuzla Station (2.6 km / 1.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Heartland City Hotel offers 4 air-conditioned accommodations with laptop-compatible safes and a safe. This individually furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and slippers. This Tuzla hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Laptop safe
  • Slippers
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Heartland City Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash.

  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Debit cards not accepted
  • Staffed front desk
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BAM 20 per vehicle (one-way)
  • Airport shuttle fee per child: BAM 1 (return), (up to 10 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heartland City Hotel Tuzla
  • Heartland City Tuzla
  • Heartland City Hotel Hotel
  • Heartland City Hotel Tuzla
  • Heartland City Hotel Hotel Tuzla
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.