Holiday Inn Tyler-Conference Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Tyler-Conference Center by IHG

Front of property – evening/night
Meeting facility
Exterior
Exterior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5701 S Broadway Ave, Tyler, TX, 75703
  • Place, Broadway Square Mall
    ‪15 min walk‬
  • Place, Rose Rudman Park
    ‪17 min walk‬
  • Place, University of Texas at Tyler
    ‪7 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Courtyard View

9.0 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Pool/Courtyard View)

9.4 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Tyler-Conference Center by IHG

This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Holiday Inn Tyler-Conference Center by IHG offers 182 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Tyler-Conference Center by IHG. During your stay, you'll be within walking distance of Broadway Square Mall. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Rose Rudman Park and a few minutes from Broadway Square Mall
  • Free airport shuttle service
  • Pets welcome for a fee
Holiday Inn Tyler-Conference Center by IHG offers its guests a seasonal outdoor pool, a 24-hour health club, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 12898 square feet (1198 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Tyler-Conference Center by IHG. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3-star Tyler hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.
Holiday Inn Tyler-Conference Center by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:30 PM on request
  • Area shuttle (surcharge) up to 5 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (12,898 square foot of space)

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a deposit of USD 25.00 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.95 per person
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn South Broadway Tyler
Holiday Inn Tyler-South Broadway Hotel Tyler
Tyler Holiday Inn
Holiday Inn South Broadway Tyler Hotel
Holiday Inn South Broadway Hotel
Holiday Inn South Broadway
Holiday Inn Tyler Hotel Tyler
Holiday Inn Tyler Hotel
Holiday Inn Tyler Tyler
Holiday Inn Tyler
Hotel Holiday Inn Tyler-Conference Center Tyler
Tyler Holiday Inn Tyler-Conference Center Hotel
Hotel Holiday Inn Tyler-Conference Center
Holiday Inn Tyler-Conference Center Tyler
Holiday Inn South Broadway Tyler

Holiday Inn Tyler-Conference Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 901 reviews
Rating 8 - Good. 217 out of 901 reviews
Rating 6 - Okay. 65 out of 901 reviews
Rating 4 - Poor. 35 out of 901 reviews
Rating 2 - Terrible. 32 out of 901 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Carl

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Dec 2025

10/10 Excellent

Lesley

Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2025

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable, we did not use the bar or breakfast services. Staff was very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sean

Liked: Amenities
Great staff. Great food and bar area. Walking distance to several restaurants and shopping
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Felipe

Stayed 1 night in Dec 2025

10/10 Excellent

CHRISTIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff is friendly and h
Stayed 1 night in Dec 2025

10/10 Excellent

Marty

Business traveller
Liked: Cleanliness, staff & service, amenities
Old school Holiday inn. Great bed. Food was awesome in the restaurant.
Stayed 1 night in Dec 2025

2/10 Terrible

Jordan

Business traveller
Disliked: Amenities
Around 2 a.m., people were outside screaming and making a lot of noise, and I wasn’t able to sleep because of it. This really affected the quality of my stay.
Stayed 1 night in Dec 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Robert

Stayed 2 nights in Dec 2025

10/10 Excellent

Robyn

Stayed 2 nights in Nov 2025

6/10 Okay

Michael

Business traveller
Liked: Amenities, property conditions & facilities
a/c didnt work room and hotel was like a sauna did not match pictures
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
clean room!!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and spacious room. Staff was very friendly and helpful. Would highly recommend this place for a stay.
Stayed 1 night in Nov 2025

4/10 Poor

Mitchell

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our experience started poorly when we stepped off the elevator and were hit with an overwhelming smell of marijuana smoke. The odor was so strong in our assigned room that we had to immediately return to the lobby and demand a room switch. ​While the staff moved us, the second room was hardly an upgrade. The furniture was incredibly old and outdated, looking like it hadn't been changed in years. The maintenance was clearly neglected as well; the laminate flooring was peeling up right near the bathroom entrance, which was a tripping hazard. To make matters worse, when we pulled back the covers, we found a visible stain on the bedsheets. ​Between the lack of cleanliness and the dilapidated state of the rooms, I cannot rate our experince past poor.
Stayed 1 night in Nov 2025

4/10 Poor

Kasity

Stayed 1 night in Nov 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was welcoming and place was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly! Clean rooms and good food!!! I loved this hotel. I’ve stayed at hundreds and this is one of the best.
Stayed 3 nights in Nov 2025

2/10 Terrible

Kathy

Travelled with family
Liked: Staff & service
I normally don’t leave low reviews, but this experience was unacceptable. There was no cold water at all in the room. The faucet and the shower only put out scalding hot water, making it impossible to wash hands, shower, or even brush my teeth safely. I reported it, but nothing was fixed during my stay. A hotel should at the very least provide safe, usable water, and this one failed at the most basic level. I would not stay here again until this issue is addressed.
Stayed 1 night in Nov 2025

8/10 Good

Casey

Stayed 3 nights in Nov 2025

8/10 Good

Katherine

Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Shane

Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh Food and Great Selection at the Bar
Stayed 2 nights in Nov 2025