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Urugano Virunga Palace

3.0 star property

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Photo gallery for Urugano Virunga Palace

Restaurant
Exterior
Restaurant
Front of property
Single Room

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Musanze, Muhoza, Northern Province
  • Volcanoes National Park
  • Cathedral of Ruhengeri
    ‪2 min drive‬
  • Musanze Modern Market
    ‪3 min drive‬
  • Goma (GOM)
    ‪75 min drive‬

Room options

View all photos for Double Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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Exterior

Grotta Resort

  • Pool
  • Breakfast included
  • Spa
  • Parking included
The price is €203
for 1 room
includes taxes & fees
10 Aug - 11 Aug
Grotta Resort

About this property

Urugano Virunga Palace

Guesthouse in Muhoza with free breakfast and a 24-hour front desk
Along with a restaurant, this smoke-free guesthouse has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free use of bicycles, dry cleaning, and laundry facilities are onsite.
Urugano Virunga Palace offers 6 accommodations with slippers and hair dryers. This Muhoza guesthouse provides complimentary wireless Internet access. Bathrooms include bathtubs or showers and bidets. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the guesthouse include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Urugano Virunga Palace, you'll be within walking distance of Cathedral of Ruhengeri. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes complimentary bicycles, hiking/biking trails, and mountain biking
  • Just a 3-minute drive from Cathedral of Ruhengeri and a few minutes from Musanze Modern Market
  • Airport shuttle service available for a fee
  • Dogs welcome for free
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Urugano Virunga Palace. Free self parking is available.

This 3-star Muhoza guesthouse is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.
Urugano Virunga Palace has a restaurant on site.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hiking/biking trails
  • Mountain biking

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • No lift
  • Sign language-capable staff
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils

More

  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from August 22 2023 to August 20 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Urugano Virunga Palace Muhoza
Urugano Virunga Palace Guesthouse
Urugano Virunga Palace Guesthouse Muhoza

Urugano Virunga Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

9.0/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Karalyn

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was a very pleasant stay. Clean and comfortable, and I felt safe. The chef was excellent.
Stayed 1 night in Aug 2023

10/10 Excellent

Jean-Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated very much the calm and comfort of the house and the room. It's calm, comfortable and very clean.
Stayed 1 night in Aug 2023