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Club Mahindra Mount Serene

4.0 star property

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Photo gallery for Club Mahindra Mount Serene

Exterior
Terrace/patio
In-room safe, iron/ironing board, rollaway beds, free WiFi
Shower, hair dryer, towels
Breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Chinnakanal Village, Suryanelli(Via), Devikolam, Kerala, 685618
  • Place, Lockhart Gap Viewpoint
    ‪9 min drive‬
  • Place, Tea Gardens
    ‪17 min drive‬
  • Place, Munnar Juma Masjid
    ‪37 min drive‬

Room options

View all photos for Hotel Unit (Superior Room)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Hotel Unit (Superior Room)

  • Mountain view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Treebo Windsong Resort Munnar
Devikolam
  • Parking included
  • Restaurant
  • Room service
  • Housekeeping
4.4 out of 5, Excellent, 5 reviews
The price is €23
includes taxes & fees
9 Jun - 10 Jun
Treebo Windsong Resort Munnar

About this property

Club Mahindra Mount Serene

Along with a restaurant, this hotel has 24-hour room service and laundry facilities. Self parking is free. Other amenities include a 24-hour front desk, a library, and tour/ticket assistance.
Club Mahindra Mount Serene offers 51 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and separate dining areas. Bathrooms include showers.

This Devikolam hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Club Mahindra Mount Serene, you'll be close to Lockhart Gap Viewpoint. You'll find features like free self parking, plus a restaurant and a roundtrip airport shuttle (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the buffet restaurant
  • Amenities include laundry facilities and Library
  • 6 minutes by car from Lockhart Gap Viewpoint and 10 minutes from Tea Gardens
  • Airport shuttle service available for a fee
There's a restaurant on site. A library, tour/ticket assistance, and a garden are also featured at Club Mahindra Mount Serene. Self parking is free.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Please note that PAN cards are not accepted as identification at this property.

This property requires that guests have proof that they have stayed within India for 14 days prior to check-in

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Guests are required to download the Club Mahindra app to their smartphones in order to complete contactless check-in and check-out, and room service orders. Guests must upload their required photo identification within 5 days before arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
For Indian guests, cash settlements of INR 25000 and above will require a pan card copy during check out.
Outside food is not permitted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Club Mahindra Mount Serene Hotel Munnar

Club Mahindra Mount Serene Hotel

Club Mahindra Mount Serene Munnar

Club Mahindra Mount Serene Hotel Udumbanchola

Club Mahindra Mount Serene Udumbanchola

Hotel Club Mahindra Mount Serene Udumbanchola

Udumbanchola Club Mahindra Mount Serene Hotel

Club Mahindra Mount Serene Hotel

Hotel Club Mahindra Mount Serene

Club Mahindra Mount Serene

Club Mahindra Mount Serene Hotel

Club Mahindra Mount Serene Devikolam

Club Mahindra Mount Serene Hotel Devikolam

Club Mahindra Mount Serene Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel for 1 night stay over New year’s eve. Found there was a disconnect between Expedia booking and the hotel reservations. Expedia booking was confirmed but when I called hotel to make a room request they did not recieve any email or confirmation from Expedia. After many phone calls to Expedia and the hotel the issue was sorted. The issue was with hotel’s reservation system. Also the hotel photo shown on Expedia is different to that of the actual hotel. It is misleading. Expedia did not have details or any mention of Gala dinner over New years eve, but we were asked to pay Rs. 3999 per person at check-in, on top of room rate. Issue was resolved after much effort. I would not recommend this property because of the booking/reservation issues and incorrect/missing info on Expedia website about this hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property in the mountains with excellent view

It was serene experience like the name of mountain.