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Hotel Platon

3.0 star property

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Photo gallery for Hotel Platon

Spa
Property entrance
Breakfast and dinner served, Japanese cuisine
Staircase
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
3-12-2,Kamiyamada Onsen, Chikuma, Nagano, 389-0821
  • Place, Nishizawa Piggy Bank Museu
    ‪1 min walk‬
  • Place, Joyama Historic Park and Arata-Jo Mountain Castle
    ‪10 min walk‬
  • Place, Zenko-ji Temple
    ‪33 min drive‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪85 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, WiFi, bed sheets

Single Room

  • Mountain view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, 2 Bedrooms

In-room safe, desk, WiFi, bed sheets

Twin Room, 2 Bedrooms

  • River view
  • 22 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds

View all photos for Double-Room with Small Double Bed

Double-Room with Small Double Bed

Double-Room with Small Double Bed

  • Mountain view
  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed

About this property

Hotel Platon

Riverwalk hotel with 2 hot tubs and a coffee shop
Along with a restaurant, this hotel has a bar/lounge and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Hotel Platon offers 53 accommodations with safes and slippers. Televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
During your stay at Hotel Platon, you're just a quick walk from Nishizawa Piggy Bank Museu. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Enjoy Japanese cuisine while dining at Karin
  • Japanese breakfast served daily for a fee
  • Amenities include a front-desk safe, 4 meeting rooms, and laundry facilities
  • Onsite recreation includes hot springs, a sauna, and 2 hot tubs
  • Steps from Nishizawa Piggy Bank Museu and a 2-minute drive from Joyama Historic Park and Arata-Jo Mountain Castle
Hotel Platon offers its guests 2 hot tubs and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There are 4 meeting rooms available. Hot springs, a terrace, and a vending machine are also featured at Hotel Platon. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chikuma hotel.

For a fee, guests can enjoy Japanese breakfast daily from 7 AM to 9 AM.
Karin - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7 AM to 9 AM for a fee: JPY 1,100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Karin

Things to do

  • 2 hot tubs
  • Billiards/pool table
  • Hot springs
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 12

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 1100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Platon Chikuma
Platon Chikuma
Hotel Platon Hotel
Hotel Platon Chikuma
Hotel Platon Hotel Chikuma

Hotel Platon Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 55 reviews
Rating 8 - Good. 18 out of 55 reviews
Rating 6 - Okay. 18 out of 55 reviews
Rating 4 - Poor. 6 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Jen

Stayed 1 night in Mar 2025

4/10 Poor

Sivashankaran

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor maintenance n cleanliness

Low level of cleanliness. Pull over cover and floor were Stained. Toilet n Main door lock were damaged Bathroom water was not so hot. Poor Maintenance level :-(
Stayed 1 night in Dec 2019

8/10 Good

Craig

Liked: Cleanliness, staff & service

Good clean budget room

It’s quite an old hotel in need of a revamp but for the price it was better than expected, clean room that’s bigger than average in Japan, the onsen was good, great little yakitori restaurant next door , overall I would recommend it for sure if you are looking for something good on a budget.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

It is good for one nigth.

I paid the internet which was included in the rate, but there is not it.

2/10 Terrible

Masaki

Stayed 1 night in Nov 2025

10/10 Excellent

hitoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉付きで朝ごはんがおいしかった。
Stayed 1 night in Oct 2025

6/10 Okay

Irie

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

古さを感じるホテル

温泉はシャワーヘッドが古く出が悪い。清掃も行き届いているが、建物、設備が古くウォシュレットレットも付いていない。
Stayed 1 night in Oct 2025

8/10 Good

Akihiro

Liked: Staff & service, room comfort
湯めぐりができると案内いただいたので、近くの姉妹ホテルにもお伺いしましたが、お風呂はプラトンが一番よかったかも、、
Stayed 1 night in Oct 2025

8/10 Good

Fujita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉も外湯提携しており、散歩がてらに行きました。内湯もゆっくりと入れ良かったです。バイクで行きましたが、少し雨に濡れましたが、軒下に止めさせてもらいました。チェックイン、アウトも丁寧な対応です。機会があれば是非また行きたいです。
Stayed 1 night in Sep 2025

8/10 Good

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

漸く、行けたよ、雪チラつく戸倉上山田♨

紅葉を見に行こうとしたら、友達が連れってと、連休取れず、日帰りで小布施にモンブラン食べに行き、漸くTV で見た念願の戸倉上山田♨に浸かって来ました。 翌日は、飛騨高山の丸明で、お肉を買って帰って来ました。
Stayed 1 night in Feb 2024

8/10 Good

takuji

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
スタッフと温泉はとても良いが、シャワーの出が弱いのとレストランはもう少し勉強して欲しいです。
Stayed 1 night in Jan 2024

4/10 Poor

318

Disliked: Cleanliness
予約時に喫煙禁煙の区別がなく、禁煙化されているものと誤認していました。シングルルームなので、あとから考えればそんなもんかと思ったけど、匂いキツかった ベッドが大きくて知り合いのシングルステーには勧めることのできるレベル
Stayed 1 night in Oct 2023

8/10 Good

Kinya

Stayed 1 night in Dec 2022

8/10 Good

SEKIGUCHI SEKIGUCHI KK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

つとむ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が良かった廊下の畳が？
Stayed 1 night in Nov 2021

4/10 Poor

MASANORI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
風呂はカビてるわ、カーテンは破れてるわWi-Fiすら部屋で繋がらない。
Stayed 1 night in Sep 2020

2/10 Terrible

Tsubasa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with family

リーズナブル

諸々、普通です。年期は入ってますが、清潔さはあります。ホテルマンの対応もわるくありません。金額を考えれば上出来ですかね。大風呂とサウナもありましたし。しいていうならば、風呂湯の温度が熱いというか熱すぎます。。熱湯が好きな私でも熱すぎました。ゆっくり浸かりたい人にはきついですね。
Stayed 1 night in Mar 2020

6/10 Okay

Shigemitsu

Business traveller
Disliked: Cleanliness, room comfort

プラトン

温泉地の中にあるビジネスホテルとしては貴重な存在です。価格と対比すれば妥当な価値かと思います。
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
施設全体は老朽化しています。 故障や整備不良等散見されます。 大浴場や水回りの清掃状況は良くありません。
Stayed 1 night in Jan 2020

8/10 Good

Tomoaki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

チョッとめんどう

各階のエレベーターを降りた所で靴を下駄箱に入れてスリッパに履き替えるなければならないシステムです。
Stayed 1 night in Dec 2019

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

丁寧な電話対応ありがとうございました！

フロントの方の電話対応に感謝します。
Stayed 1 night in Oct 2019

8/10 Good

mitsutake

Liked: Staff & service
Stayed 1 night in Sep 2019