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SureStay Hotel by Best Western Ukiah

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Ukiah

Exterior
Lobby
Outdoor pool
Lobby
Standard Room, 2 Queen Beds, Accessible, Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1720 N State St, Ukiah, CA, 95482
  • Place, Redwood Empire Fairgrounds
    ‪16 min walk‬
  • Place, One Iron's Driving Range
    ‪19 min walk‬
  • Place, Low Gap Dog Park
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Smoking

Standard Room, 2 Queen Beds, Accessible, Smoking

Standard Room, 2 Queen Beds, Accessible, Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Smoking, Jetted Tub

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub

Suite, Multiple Beds, Non Smoking, Jetted Tub

Suite, Multiple Beds, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

SureStay Hotel by Best Western Ukiah

Hotel in Ukiah with an outdoor pool and free breakfast
Along with an outdoor pool, this hotel has a hot tub and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
SureStay Hotel by Best Western Ukiah offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Ukiah. During your stay, you'll be within walking distance of Redwood Empire Fairgrounds. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet in some public areas
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by foot from Redwood Empire Fairgrounds and a 2-minute drive from One Iron's Driving Range
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Ukiah offers its guests an outdoor pool and a hot tub. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Ukiah. Free self parking is available.
Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Travelodge Hotel Ukiah
Travelodge Ukiah
Ukiah Travelodge
Travelodge Ukiah Hotel
Travelodge Wyndham Ukiah Hotel
Travelodge Wyndham Ukiah
Travelodge by Wyndham Ukiah
Surestay By Best Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel
SureStay Hotel by Best Western Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel Ukiah

SureStay Hotel by Best Western Ukiah Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 399 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 180 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Mike

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and modern
Stayed 1 night in Nov 2025

8/10 Good

HUONG

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Lacy

Liked: Cleanliness, amenities, property conditions & facilities
It was a great time 😁 love the jetted tub in the room.
Stayed 1 night in Oct 2025

8/10 Good

Denise

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Love that this is a pet friendly hotel but it could use a pet area. That is about the only suggestion I have. The hotel was very quiet, given the proximity it is to the freeway.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2025

10/10 Excellent

Steve

Stayed 1 night in Oct 2025

10/10 Excellent

Xoche

Stayed 2 nights in Oct 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty for a hotel that’s supposed to be in intertwined with the best Western. I was very disappointed found hairs inside the bed. The counters were dusty. My microwave was pretty dirty. An overall just not a very clean hotel.
Stayed 3 nights in Oct 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first night, my family and I arrived we were woke up by the freeway right over the hotel and construction going on right next-door. The beds were pretty dirty. I ended up getting another room and the suite was still dirty. That was dust on the counters just all around was not a very comfy hotel to stay in And would not be spending my money there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Andriana

Stayed 4 nights in Oct 2025

10/10 Excellent

Kenji

Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room.
Stayed 1 night in Oct 2025

10/10 Excellent

Alvaro

Stayed 1 night in Aug 2025

10/10 Excellent

Alvaro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kyle

Stayed 1 night in Oct 2025

8/10 Good

Emily

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Helpful accommodating staff. large room for a good price.
Stayed 1 night in Oct 2025

8/10 Good

Warren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was okay. Guy at reception was friendky and heloful
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and buddy were traveling through Ukiah. The room was clean, beds were very comfortable, and a convenient location
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was beyond helpful, would stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Judah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
polite staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice, helpful. Room was super clean and nice! The hot tub and pool were a nice bonus. Breakfast was nice, too!
Stayed 1 night in Sep 2025

10/10 Excellent

Thoma

Liked: Cleanliness, staff & service, property conditions & facilities
Better than 5 star Motel.
Stayed 1 night in Sep 2025

8/10 Good

Phillip

Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025