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Kempinski Hotel Khan Palace

5.0 star property

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Photo gallery for Kempinski Hotel Khan Palace

Bar (on property)
Exterior
Miscellaneous
Lobby
Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
East Cross Road, Peace Avenue, Bayanzurkh District, Ulaanbaatar
  • Place, Ulaanbaatar City Museum
    ‪6 min walk‬
  • Place, Sükhbaatar Square
    ‪2 min drive‬
  • Place, National Academic Theatre of Opera and Ballet of Mongolia
    ‪2 min drive‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe King

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room (Deluxe King room)

Deluxe Room (Deluxe King room)

Deluxe Room (Deluxe King room)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Deluxe Room)

Deluxe Room (Deluxe Room)

Deluxe Room (Deluxe Room)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (Superior Twin Room)

Superior Room (Superior Twin Room)

Superior Room (Superior Twin Room)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite (Executive Suite)

Executive Suite (Executive Suite)

Executive Suite (Executive Suite)

  • Mountain view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room (Superior King Room)

Superior Room (Superior King Room)

Superior Room (Superior King Room)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite (Presidential Suite)

Presidential Suite (Presidential Suite)

Presidential Suite (Presidential Suite)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 110 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Deluxe King room)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room (Deluxe King room)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Room (Superior Twin Room)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Room (Superior Twin Room)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Room (Classic Twin)

Classic Room (Classic Twin)

Classic Room (Classic Twin)

8.0 out of 10
Very good
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite)

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite (Superior Suite)

Superior Suite (Superior Suite)

Superior Suite (Superior Suite)

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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Lobby
Khubilai Hotel Ulaanbaatar
Ulaanbaatar
  • Pool
  • Breakfast included
  • Spa
  • Kids’ pool
4.8 out of 5, Exceptional, 15 reviews
The price is €163
includes taxes & fees
26 Jun - 27 Jun
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About this property

Kempinski Hotel Khan Palace

This hotel features 3 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. Change of towels is available on request.
Kempinski Hotel Khan Palace offers 99 air-conditioned accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Guests under 18 years old are not allowed in the hot tub.

During your stay at Kempinski Hotel Khan Palace, you're just a quick walk from International Intellectual Museum. Free WiFi in public areas, free self parking, and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Just a 3-minute drive from Sükhbaatar Square and a few minutes from The Fine Arts Zanabazar Museum
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
Kempinski Hotel Khan Palace offers its guests a sauna and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 2842 square feet (264 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Kempinski Hotel Khan Palace. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Free self parking is available. A complete renovation of Kempinski Hotel Khan Palace was completed in November 2019.

Smoking is allowed in designated areas at this 5-star Ulaanbaatar hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
KK Restaurant & Lounge - This restaurant serves lunch, dinner, and light fare.
Sakura Sushi Bar - This sushi bar specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Berthold Delikatessen - Onsite delicatessen. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Berthold Delikatessen
  • KK Restaurant & Lounge
  • Sakura Sushi Bar

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,842 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (85 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Renovated entire property - November 2019

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Health club
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Kempinski Hotel Khan Palace offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kempinski Hotel Khan Palace
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Khan Palace
Kempinski Khan Palace Hotel
Kempinski Khan Palace Ulaanbaatar
Khan Palace Hotel
Khan Palace Kempinski
Kempinski Hotel Ulaanbaatar
Kempinski Khan Ulaanbaatar
Kempinski Hotel Khan Palace Hotel
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Hotel Khan Palace Hotel Ulaanbaatar

Kempinski Hotel Khan Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 254 out of 411 reviews
Rating 8 - Good. 118 out of 411 reviews
Rating 6 - Okay. 29 out of 411 reviews
Rating 4 - Poor. 8 out of 411 reviews
Rating 2 - Terrible. 2 out of 411 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel with wonderful service, good local food and splendid Spa
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing, the service was top notch.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great service from check-in to check-out!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and pleasant atmosphere.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities
Friendly, clean, helpful, comfortable
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Yumiko

Liked: Cleanliness, property conditions & facilities
Front desk staff were fantastic. They were always ready to help with a smile.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

HIKARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classical but well maintained five star hotel.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

HYUKMIN

Liked: Cleanliness, staff & service, amenities
All of the staff were very kind, and I received a lot of help during my trip. The room was spacious, comfortable, and pleasant. I highly recommend this place.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Only hotel that we found that offered an airport shuttle. Excellent hotel and great value!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Pipsa

Liked: Amenities
Extremely kind and helpful staff. Delicious breakfast with a nice atmosphere.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kanimet

Liked: Cleanliness, staff & service, amenities
Good room
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, modern hotel!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great hotel, very clean and very comfortable bed
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for an Ulan Bator visit

Very nice and friendly staff! Great Location and very clean also. I liked the stay a lot. Clearly a recommendation.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upscale rooms, friendly staff, incredible breakfast
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent, friendly, and attentive. The food was excellent; comfortable accommodations, convenient location, and a useful exercise area.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal. They treated us like royalty. Facilities we're great. And the food at KK (on prop restaurant) was fantastic. Highly recommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent proactive staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, showing it's age a bit, but very large, spacious rooms and great service. Water pressure in the showers was good too.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kornelis

Liked: Cleanliness, staff & service, property conditions & facilities
On oasis of high level comfort and dining in central, busy Ulaanbatar
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
had a good time.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Magne

Liked: Cleanliness, staff & service, amenities
All good!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and neat.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for UB for shopping and hotel has great restaurants for dining if you don’t want to go out.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

josephine

Liked: Cleanliness, amenities, property conditions & facilities
Staff comoetency and excellent customer service. Bed was very comfortable!
Stayed 1 night in Jul 2025