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Springs Hotel Ulaanbaatar

3.5 star property

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Photo gallery for Springs Hotel Ulaanbaatar

Daily buffet breakfast (USD 12 per person)
Deluxe Room
Standard Triple Room
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Breakfast available
  • Room service
  • Air conditioning

Explore the area

View in a map
1st Khoroo, Olympic Street 2A, Sukhbaatar District, Ulaanbaatar, 210648
  • Place, Sükhbaatar Square
    ‪5 min walk‬
  • Place, National Academic Theatre of Opera and Ballet of Mongolia
    ‪7 min walk‬
  • Place, National University of Mongolia
    ‪11 min walk‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed

7.2 out of 10
Good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Semi Lux Room

Suite

Semi Lux Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Business Room

Business Room

Business Room

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 1

View all photos for Standard Triple Room

Minibar, in-room safe, desk, laptop workspace

Standard Triple Room

  • Sleeps 3

View all photos for Business Room

Minibar, in-room safe, desk, laptop workspace

Business Room

  • Sleeps 2

View all photos for Semi Luxury Room

TV

Semi Luxury Room

  • Sleeps 2

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 2

View all photos for Suite Non smoking

Minibar, in-room safe, desk, laptop workspace

Suite Non smoking

  • Sleeps 2

View all photos for Single Room with Bathroom

Minibar, in-room safe, desk, laptop workspace

Single Room with Bathroom

  • Sleeps 1

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2

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About this property

Springs Hotel Ulaanbaatar

Hotel in Ulaanbaatar with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Springs Hotel Ulaanbaatar offers 61 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body wraps, body scrubs, and manicures and pedicures.
During your stay at Springs Hotel Ulaanbaatar, you're just a quick walk from Memorial Museum of Victims of Political Persecution. Free WiFi in public areas, 2 restaurants, and a full-service spa are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with massages, body scrubs, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Memorial Museum of Victims of Political Persecution and Ministry of Health
  • Airport shuttle service available for a fee
Springs Hotel Ulaanbaatar offers its guests a full-service spa and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Springs Hotel Ulaanbaatar. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Ulaanbaatar hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
Onsite venue - This restaurant specializes in Korean cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in Mongolian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: USD 12 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Full-service spa

  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room

More

  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 53 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Springs Hotel Ulaanbaatar offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Springs Hotel
Springs Ulaanbaatar
Springs Ulaanbaatar
Springs Hotel Ulaanbaatar Hotel
Springs Hotel Ulaanbaatar Ulaanbaatar
Springs Hotel Ulaanbaatar Hotel Ulaanbaatar

Springs Hotel Ulaanbaatar Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 74 out of 177 reviews
Rating 8 - Good. 73 out of 177 reviews
Rating 6 - Okay. 19 out of 177 reviews
Rating 4 - Poor. 5 out of 177 reviews
Rating 2 - Terrible. 6 out of 177 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly!
Stayed 6 nights in Jul 2025

8/10 Good

Kiho

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joon Nak

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good value for the money. The staff was friendly and attentive.
Stayed 2 nights in Jun 2025

8/10 Good

JAson

Stayed 2 nights in May 2025

8/10 Good

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities
It was near form the central of the city.
Stayed 1 night in Jun 2025

8/10 Good

Adam

Stayed 1 night in May 2025

4/10 Poor

Shing Bun

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Helen

Travelled with family and small children
Breakfast can be improved .
Stayed 3 nights in Apr 2025

10/10 Excellent

Teiji

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
cold rooms
Stayed 4 nights in Dec 2024

10/10 Excellent

Lee

Stayed 5 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Location and facilites
Stayed 1 night in Sep 2024

8/10 Good

sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and location. Staff and housekeeping did not speak English very well.
Stayed 15 nights in Aug 2024

10/10 Excellent

Ronald, Solebury

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food - not “Hotel Food”!
Stayed 5 nights in Jul 2024

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Has a Japanese restaurant. Lift.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher, Valrico

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel to stay at for a reasonable price. The location is great. Most of the main tourist spots are walkable from the hotel. Close to several shopping centers with good choices in food. Enjoyed by stay at the hotel.
Stayed 7 nights in Jul 2024

2/10 Terrible

Joshua

Liked: Cleanliness
Disliked: Staff & service
I'm not happy with my stay.. the room was non smoking but smelt like cigarettes.. the shower and bed also sucked. The staff were very rude, like frowning at me with a resting bi*ch face and speaking to me as if I was a child and kept asking me what room I was staying in as if I didn't belong there.. The only staff who spoke respectfully and smiled maybe a little was the managers. I could hear the family next door through the walls.. The breakfast was good but again rude staff... ohh then when I went to check out they like required me to stay and wait in the lobby until the security officer checked my room, which caused my taxi to wait and overcharge me. HORRIBLE EXPERIENCE. Never again will I stay here. It's not worth the cost mainly due to the horrible treatment from staff. I expect to have high quality service when I stay in hotels.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Central location and walkable to a lot of things nearby.
Stayed 8 nights in Jul 2024

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I very much enjoyed my stay. The staff were extremely helpful from beginning to end. I could exchange money for local currency, buy a sim card and moreorless do anything I needed at the hotel. They even helped me to book theatre tickets. The breakfast room was a bit crowded, but it was still very nice. The only real downside was that I took a couple of things from the minibar, but the room keepers didn't replace them, and that meant that I was charged for things I didn't take the next day because they were 'missing'. This led to a confrontation on the last day when the receptionist explained that certain things had been removed from the minibar since I had payed the bill, but as I hadn't taken them (they had never been replaced from previously) I objected. As the receptionis was just a new assistant who had been told that was the policy, it wasn't his fault, and I didn't want him to get in trouble, so I payed anyway, but the hotel should change this policy. Other than that small problem at the end of my stay, this was one of the best hotels I've stayed in.
Stayed 7 nights in Jun 2024

8/10 Good

Kyu Hyun

Stayed 3 nights in May 2024

6/10 Okay

Marcos Teiji

Liked: Staff & service
Good localization
Stayed 5 nights in May 2024

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A colleague recommended the Springs Hotel to me as an affordable option. I'm glad I took his recommendation. Communication was good for airport transfer on arrival. Check-in was easy. The room was clean, tidy and spacious. The only thing I would have liked is a bedside lamp, but I managed fine without it. Breakfast was okay. And of course the location is good.
Stayed 5 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Subhashish

Business traveller
Liked: Cleanliness, staff & service
Have already shared earlier
Stayed 6 nights in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Delayed flights had me arriving very late so i couldn't get to my apartment, so i needed late chdck in and good services. This place was incredible. Very comfortable room good service and the staff are all friendly people. Really wonderful
Stayed 2 nights in Sep 2023