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The Swan Hotel and Spa

4.0 star property

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Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
1 bedroom, premium bedding, desk, iron/ironing board
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Popular amenities

  • Pool
  • Spa
  • Gym
  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
The Swan Hotel, Newby Bridge, Ulverston, England, LA12 8NB
  • Lakeside Windermere Ferry Landing
    ‪2 min drive‬
  • Fell Foot Park
    ‪2 min drive‬
  • World of Beatrix Potter
    ‪14 min drive‬

Room options

View all photos for Lovely Room

Lovely Room

Lovely Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Fabulous Room

Fabulous Room

Fabulous Room

8.0 out of 10
Very good
(11 reviews)
  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Splendid Room

1 bedroom, premium bedding, desk, iron/ironing board

Splendid Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

The Swan Hotel and Spa

Eco-certified hotel with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
The Swan Hotel and Spa offers 87 accommodations with complimentary bottled water and slippers. Beds feature premium bedding. This Ulverston hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holte Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at The Swan Hotel and Spa. During your stay, you'll be within walking distance of Lake Windermere. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to deep-tissue massages, body scrubs, or body wraps at Holte Spa
  • Amenities include locker space, a business center, and laundry facilities
  • Onsite recreation includes a gym, a steam room, and a playground
  • Just a 2-minute drive from Lake Windermere and a few minutes from Lakeland Motor Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
The Swan Hotel and Spa offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business center. A fitness center, spa services, and an arcade/game room are also featured at the eco-certified The Swan Hotel and Spa. Free self parking is available.

This 4-star Ulverston hotel is smoke free.

The Swan Hotel and Spa has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Cribs (infant beds) are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Swan Hotel
The Swan Hotel and Spa Hotel
The Swan Hotel and Spa Ulverston
The Swan Hotel and Spa Hotel Ulverston

The Swan Hotel and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 103 reviews
Rating 8 - Good. 26 out of 103 reviews
Rating 6 - Okay. 17 out of 103 reviews
Rating 4 - Poor. 9 out of 103 reviews
Rating 2 - Terrible. 8 out of 103 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mid week break

Wonderful stay comfortable beds amazing breakfast very impressed,we will come again
Stayed 1 night in Apr 2025

6/10 Okay

Caroline

Stayed 2 nights in Apr 2025

6/10 Okay

Natalie

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Stayed 1 night in Feb 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Very nice rooms and spa was good. Food excellent but due to being very busy there was quite a wait for food and drinks: 30 minutes. Staff were friendly and helpful. Breakfast choices were excellent.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Staff are fantastic- extremely helpful and friendly. Breakfast a little chaotic. If you’re not early you can be waiting 45mins for food and they ran out of eggs during our stay. Also almost all of our group of 16 had to have tepid or cold showers which was also disappointing. That said we enjoyed our stay and we’d go back.
Stayed 2 nights in Feb 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stay was good, last day waited nearly an hour for breakfast had to leave as I had work so no breakfast
Stayed 2 nights in Feb 2025

4/10 Poor

Graham

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We’ve been to the Swan a few times over the past few years. It’s a real shame to see such a nice hotel be neglected. It is in dire need of a refurb. Peeling wall paper in the bar area, mold on the bedrooms and restaurant, hall lights not working. We were so disappointed, especially as they market themselves as a high-end hotel
Stayed 3 nights in Jan 2025

2/10 Terrible

andrea

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Please stay elsewhere

Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
Stayed 1 night in Jan 2025

6/10 Okay

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed with the stay was expecting boutique but got budget hotel vibes - Room was nothing like advertised and felt dated & dirty - Staff on reception unhelpful - Twilight Spa Experience -The Spa was filthy - No beds available as all covered in dirty towels & empty glasses from people who had left in the day - Only good thing was the pub restaurant & friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Lorna

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and friendly. Very welcoming of my little dog which is a quality i look for in people. The hotel is beautiful. Food excellent. Loved our short stay but definitely going back
Stayed 1 night in Jan 2025

8/10 Good

Virginia

Liked: Cleanliness, room comfort
Gala New Year’s Eve was very disappointing not worth the money food not very good and couldn’t hear the singer from where we were sat at all
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2024

8/10 Good

Lisa

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite hotel

Another lovely stay at our favourite hotel, great food and service, lovely decor and super comfy bed. Highly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

LEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, good food, friendly staff and a nice spa. A good base for the Lakes
Stayed 2 nights in Nov 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful two night break

A lovely hotel in an iconic location. We were able to enjoy a beautiful 5mile walk from the hotel door. The staff are so friendly.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dirty and the spa is over filled so your unable to get a bed or even get in the hot tub The manager Yasmin is very rude speaks down to you and laughs at any problems you have . I would recommend to stay else where .
Stayed 1 night in Nov 2024

8/10 Good

Stacey

Stayed 1 night in Oct 2024

2/10 Terrible

Drew

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Owen

Travelled with family and small children
Liked: Amenities, property conditions & facilities
A little bit dated and our room had quite a few stains on carpet and upholstery. Service at both the evening meal and breakfast was slow and appeared to be a lack of organisation/experince.
Stayed 1 night in Oct 2024

8/10 Good

Nuala

Stayed 1 night in Oct 2024

6/10 Okay

Victoria

Travelled with pets, Travelled with partner
I had high hopes for the hotel given its social media presence but found it in need of a bit of tlc. The food and drink were really overpriced, we waited 45 minutes for breakfast then when asking if all was ok found the order had been lost and there was another 20 minute wait. Staff were not very attentive. Our room was a bit rough around the edges and not the particularly clean the saving grace was the size and comfort of the bed
Stayed 2 nights in Sep 2024

4/10 Poor

Lee

Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy, health risk

Bathroom absolutely filthy, heavy mould, peeling wallpaper and faulty air conditioning, not great a allegedly four star hotel
Stayed 1 night in Sep 2024

10/10 Excellent

GARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely relaxing time
Stayed 2 nights in Aug 2024