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Hotell Vilja

2.0 star property

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Photo gallery for Hotell Vilja

Restaurant
TV
Interior
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room

Explore the area

View in a map
Parkvagen 7C, Umea, 903 42
  • Place, Visionite Arena
    ‪8 min walk‬
  • Place, Vasterbottens Museum
    ‪9 min walk‬
  • Place, Umeå University
    ‪4 min drive‬
  • Airport, Umea (UME)
    ‪11 min drive‬

Room options

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

8.2 out of 10
Very good
(105 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Desk, free WiFi, bed sheets

Single Room

8.6 out of 10
Excellent
(20 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Queen Room

Desk, free WiFi, bed sheets

Queen Room

7.8 out of 10
Good
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Double Room

Desk, free WiFi, bed sheets

Family Double Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

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The price is €59
includes taxes & fees
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About this property

Hotell Vilja

This smoke-free hotel features a snack bar/deli, a sauna, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and express check-in.
Hotell Vilja offers 43 accommodations with hair dryers and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the helpful staff at Hotell Vilja. During your stay, you're just a quick walk from Gammliavallen. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a sauna
  • Within a 10-minute walk of Gammliavallen and Visionite Arena
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Hotell Vilja also features a sauna, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Umea hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday to Thursday (7:00 AM – 4:00 PM), Saturday to Sunday (7:00 AM – noon), and Friday to Saturday (6:30 AM – 3:30 PM)
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from midnight to 6:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SEK 200 per accommodation, per stay
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for SEK 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: SEK 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: SEK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property's front desk is open during the following times:
  • Monday - Thursday: 7:00 AM - 4:00 PM
  • Saturday - Sunday: 7:00 AM - noon
  • Friday - Saturday: 6:30 AM - 3:30 PM
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between midnight and 6:00 AM. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Hotell Vilja.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

OK Hotel Umea
OK Hotell Hotel Umea
OK Hotell Umea
Hotel Vilja
Hotell Vilja Umea
Hotell Vilja Hotel
Hotell Vilja Hotel Umea
Sure Hotel by Best Western Vilja

Hotell Vilja Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 343 out of 982 reviews
Rating 8 - Good. 453 out of 982 reviews
Rating 6 - Okay. 151 out of 982 reviews
Rating 4 - Poor. 22 out of 982 reviews
Rating 2 - Terrible. 13 out of 982 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Kristoffee

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

8/10 Good

FARIBORZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and good breakfast Decent place for a one night stay Friendly staff in the morning
Stayed 1 night in Aug 2023

10/10 Excellent

Adolf

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
great stay, staff very helpful
Stayed 2 nights in Jul 2022

10/10 Excellent

Jessica

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful! After-hours self-check in was convenient and easy. The place was very quiet, restful, and comfortable. It is not very conveniently located, but it wasn't inconvenient either. Everything in town is reachable by bus or walking.
Stayed 3 nights in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Mark, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in Umea

Solo traveller. Hotel is away from the main town center and is quiet as a result. This may not suit everyone as there is little in the way of eateries nearby. Being attached to an auto service station is not a problem. Good and friendly service from the staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, some nice areas inside

Seems to be related to the gas station in some way, but don't let this put you off! It's in a good location if you want to go forest walking or to the swimming pool, and only a short walk into the middle of town. Inside has some nice 'outdoor' feeling room with a couple of sofas and a TV with books to read.

6/10 Okay

Yvonne

Liked: Amenities
Toaletten kunde ha städats bättre,dammigt runt spegelbelysning stänk på duschvägg i glas. Hårtork var fanns den? Bord bredvid säng hade varit bra och en sittplats till
Stayed 4 nights in Feb 2026

8/10 Good

Ira

Fräsct & stort dubbelrum
Stayed 1 night in Jan 2026

8/10 Good

Marcus

Stayed 1 night in Jan 2026

8/10 Good

Åsa

Liked: Cleanliness, staff & service, amenities
Trivsamt fräsht rum. Bra frukostbuffe . Trevlig personal. Trivsamt hotell helt enkelt.
Stayed 1 night in Jan 2026

8/10 Good

Christian

Stayed 4 nights in Jan 2026

8/10 Good

Max

Stayed 1 night in Jan 2026

2/10 Terrible

Max

Stayed 2 nights in Jan 2026

10/10 Excellent

Bayar

Liked: Cleanliness, staff & service, amenities
Allt var bra!
Stayed 1 night in Jan 2026

6/10 Okay

Maria

Stayed 2 nights in Jan 2026

4/10 Poor

Heléna

Travelled with family
Disliked: Cleanliness
Rummet kändes lite som en skrubb, eftersom det inte fanns några fönster utåt, utan bara mot matsalen..?! För mig var detta klaustrofobiskt, då jag absolut inte gillar att känna mig instängd och "hotellkänslan" försvann. Papperskorgen var inte tömd vid ankomsten och det luktade väldigt starkt av ngt rengöringsmedel (det kan ha varit gardinerna som orsakade obehaget). Mycket nys och hosta blev det iaf. Frukosten var inte klar vid den utlovade tiden (kl 8 på lörd) Personalkontakt: 0
Stayed 3 nights in Jan 2026

8/10 Good

Lars-Olof

Liked: Cleanliness, staff & service, amenities
Prisvärt hotell med motornostalgi i väggarna
Stayed 1 night in Jan 2026

6/10 Okay

Pia

Travelled with family
Stayed 3 nights in Jan 2026

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities
Ja allt var bra
Stayed 1 night in Jan 2026

8/10 Good

Ellenor

Stayed 1 night in Jan 2026

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities
vi hade bokat ett rum med extrasäng men fick inget påslakan till den sängen. En ganska liten sak egentligen som personalen åtgärdade när vi sa till. I övrigt så hade vi en bra vistelse.
Stayed 2 nights in Jan 2026

6/10 Okay

Tor-björn

Stayed 1 night in Jan 2026

10/10 Excellent

BALASUBRAMANI

Travelled with family
Liked: Cleanliness, staff & service, amenities
While chcek-in at 5PM no staff and check in process was so simple. Next day morning in breakfast staff was so kind and helpfull. Check out was so simple.
Stayed 1 night in Dec 2025