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Scandic Go, Västra Norrlandsgatan 13

3.0 star property

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Photo gallery for Scandic Go, Västra Norrlandsgatan 13

A hotel entrance with a neon sign, a staircase, and a brick facade.
A double bed with white bedding, a small round table, and a bench.
A modern lounge area with a blue sofa, wooden chairs, and round tables.
A modern interior with a reception desk, seating area, and lockers.
A self-service kiosk with a payment terminal, a water refill station, and a refrigerated beverage display.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
Västra Norrlandsgatan 13, Umea, 90327
  • Place, Utopia
    ‪3 min walk‬
  • Place, Norrlands Opera House
    ‪5 min walk‬
  • Place, Umea People's House
    ‪5 min walk‬
  • Airport, Umea (UME)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed

A double bed with white bedding, a small round table, and a bench.

Room, 1 Queen Bed

8.6 out of 10
Excellent
(13 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Queen)

A hotel room with a bunk bed, a small round table, a lamp, and a mirror.

Room (Queen)

9.8 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Without window)

A hotel room with two beds, a wall-mounted TV, and a sign offering food, snacks, and drinks.

Room, 1 Queen Bed (Without window)

7.8 out of 10
Good
(12 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Blackout curtains, free WiFi, bed sheets

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Blackout curtains, free WiFi, bed sheets

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Scandic Go, Västra Norrlandsgatan 13

A 24-hour front desk, express check-in, and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is available on request.
Scandic Go, Västra Norrlandsgatan 13 offers 100 accommodations with hair dryers and complimentary toiletries. LED televisions come with digital channels.

Bathrooms include showers. This Umea hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on request.

During your stay at Scandic Go, Västra Norrlandsgatan 13, you're just a quick walk from Norrland's Opera. Free WiFi in public areas is available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include locker space, a car charging station, and an elevator
  • Just a 3-minute walk from Utopia and 4 minutes by foot from Umeå Folkets Hus
  • Pets welcome for a fee
As a guest of Scandic Go, Västra Norrlandsgatan 13, you'll find express check-in and an elevator. WiFi is free in public spaces.

This 3-star Umea hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (81 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 5 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Streaming services

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SEK 200 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: SEK 200 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: SEK 99 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Scandic Go, Västra Norrlandsgatan 13 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 74 out of 116 reviews
Rating 8 - Good. 31 out of 116 reviews
Rating 6 - Okay. 8 out of 116 reviews
Rating 4 - Poor. 2 out of 116 reviews
Rating 2 - Terrible. 1 out of 116 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visit to the new Scandic GO. Excellent experience, new, friendly, clean, affordable, and conveniently located in the center of Umeå, 8 minutes from the train station. Perfectly designed lobby, cafe, and working area on the ground floor. Thank you.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra städat. Nyrenoverade rum, bra storlek
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Rickard

Disliked: Cleanliness, staff & service, property conditions & facilities
Värdelöst, dåligt och ostädat.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Jannice

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Finns ingen tv utan bara en skärm som du behöver koppla upp på din egna mobil på. Inget skohorn på rummet och bara ”dubbeldusch” i duschen. Ingår ingen frukost. Rent å fint men lite väl dyrt då nästan ingen ingår.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Evy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rent och fint. Enkel in- och utcheckning.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det enda som behöver ändras på är att tvn går att se på utan att man ska behöva några appar odyl?
Stayed 1 night in Apr 2026
Verified review

8/10 Good

nahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smidigt check in.trevlig personal samt rent å bra hotellrum
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Var jätte fina rum, rent och fräscht. Och nära till allt.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smidigt, enkelt, fräscht
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mycket trevlig personal med ett personligt bemötande.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Jackie

Disliked: Amenities
ö
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Rent och snyggt, oerhört trevlig personal. Rekommenderas!!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Malin

Överlag bra, mycket trevlig personal, bra frukost macka.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Helt nytt och fräscht. Enkelt boende med det man behöver för en övernattning, ekonomiskt.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

nahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allt va bra
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bästa stället 👍personal mycket trevliga 💯 💯
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Ja
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Inger

Rent och väldigt bra läge nära Centralen. Trevlig personal.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Magnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HkltfxcbnlourdxblöiteryoögdX
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Malin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det gick inte riktigt att få en vettig frukost på hotellet vilket skulle kunna framgå av beskrivningen
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Cecile

Liked: Cleanliness, staff & service, amenities
La chambre, la salle de bain, la gentillesse du personnel, la situation et la deco de l’hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities
Rummet var jättebra och allra bäst var personalens fina bemötande. Glada, trevliga och hjälpsamma. Ett plus också att det fanns parkeringsplats.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Märith

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Aylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2026