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Coastlands Umhlanga Hotel and Convention Centre

4.0 star property

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Photo gallery for Coastlands Umhlanga Hotel and Convention Centre

Front of property
Banquet hall
Hallway
Buffet
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
329 Umhlanga Rocks Drive, Umhlanga, KwaZulu-Natal, 4319
  • Place, KwaZulu-Natal Sharks Board
    ‪5 min walk‬
  • Place, Gateway Theatre of Shopping
    ‪6 min walk‬
  • Place, Umhlanga Rocks Beach
    ‪4 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, Ensuite, Partial Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double or Twin Room, Ensuite, Partial Ocean View

  • Partial ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub

Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub

  • Partial ocean view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room, Multiple Beds, Private Bathroom, Partial Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, Multiple Beds, Private Bathroom, Partial Ocean View

  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

  • Partial ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Coastlands Umhlanga Hotel and Convention Centre

This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Coastlands Umhlanga Hotel and Convention Centre offers 136 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This uMhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Fleur De Lis Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

During your stay at Coastlands Umhlanga Hotel and Convention Centre, you're just a quick walk from KwaZulu-Natal Sharks Board. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy ocean views while dining at Saffron Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with body scrubs, body treatments, or reflexology at Fleur De Lis Spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Just a 4-minute walk from KwaZulu-Natal Sharks Board and 7 minutes by foot from Gateway Theatre of Shopping
  • Airport, train station, and shopping center shuttle service available for a fee
Coastlands Umhlanga Hotel and Convention Centre offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Coastlands Umhlanga Hotel and Convention Centre. An airport shuttle (available 24 hours), a beach shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco uMhlanga hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Saffron Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (ZAR 50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 275 for adults and ZAR 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Saffron Restaurant

Things to do

  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 275 for adults and ZAR 140 for children
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 150 (one-way), (from 4 to 11 years old)
  • Self parking fee: ZAR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Coastlands Umhlanga Hotel and Convention Centre offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Coastlands
Coastlands Umhlanga Hotel Convention Centre
Coastlands Hotel Umhlanga
Coastlands Umhlanga
Coastlands Umhlanga Hotel
Umhlanga Coastlands
Umhlanga Coastlands Hotel

Coastlands Umhlanga Hotel and Convention Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 335 reviews
Rating 8 - Good. 106 out of 335 reviews
Rating 6 - Okay. 33 out of 335 reviews
Rating 4 - Poor. 14 out of 335 reviews
Rating 2 - Terrible. 9 out of 335 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

HRH Princess Zama-Zulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is big and the view to the sea is perfect.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ayob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Convenient access to landmarks
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good hotel with friendly staff.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Elmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation part of a Congress being held in the same hotel
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Luyanda

Disliked: Staff & service, property conditions & facilities, room comfort

Past its glory days

This hotel is a bit tired and in need of an upgrade. The carpet in the bedroom was dusty, the bed was a bit hard and the service was terrible. While the parking is free, you have to get your parking ticket validated at Reception - I had to go back a few times as this was not done correctly. The hotel does not justify it's 4 star rating
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Clarissa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good view but terrible service

The room was amazing. Spacious, with beautiful views and a huge bathroom. Absolutely loved the room. The service however was awful. The rude staff at the front desk, are just not helpful at all. The waiters at the breakfast area dont pay attention to when they needed. The host is even worse to approach. The breakfast also had no meat options for the omelet. If pork is not an option,atleast offer chicken
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Flemming

Liked: Cleanliness, staff & service, amenities
Alt var i orden og godt
Stayed 1 night in Dec 2025
Verified

8/10 Good

Visvanath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beaware the fine print

Got what we paid for. Negatives were not being aware of an additional tray charge which is added on to bill for in room service or the fact that our booking did not include the cost of parkimg which was pretty excessive. For these reasons alone will not be going back.
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Ashish

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Horrendous with no safety or covid protocol.

Hotel had no mask wearing mandate People entering the lifts with No masks. Smokers are allowed to smoke without any implications whatsoever. We had to have our room changed. No security with entry. You could enter through the basement and go to any floor. What an absolute joke. At best, a 2 star experience. Charged for parking, but entrance to the Hotel parking was open from Friday to Sunday. My 6th trip here and my last. This made me not want to go out again.
Stayed 2 nights in Feb 2022
Verified

8/10 Good

George

Liked: Staff & service, property conditions & facilities, room comfort
the original room allocated, 805 there was a problem with the bedding cleanliness. however, this was rectified the same evening. the lady on duty 26/12/2021 @ 22:00 was extremely helpful and efficient. unfortunately i cannot remember her name, but she needs a pat on the back.
Stayed 4 nights in Dec 2021
Verified

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Disappointed with wifi
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Khanyisani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, the staff was friendly according to me everything was good
Stayed 1 night in Mar 2021
Verified

8/10 Good

musawenkosi

Liked: Cleanliness, room comfort
Sink in one of the rooms was leaking and we found it disturbing that one of the managers was shouting at a elderly waiter in front of us. It was not a pleasant site to see and left us feeling uncomfortable
Stayed 2 nights in Mar 2021
Verified

6/10 Okay

Ziyaad

Liked: Staff & service, room comfort

Coastlands Umhlanga

Was dissapointed in the housekeeping as underneath the bed was dirt from previous guest. Breakfast was not good but understandably COVID19 restrictions applied. Dinner ordered grilled prawns via room service. Prawns where NOT fresh, No veg in savoury rice as described. Overall a 5 outa 10 stay.
Breakfast yogurt, No choice
Breakfast bakes, hideous
Stayed 1 night in Jan 2021
Verified

8/10 Good

Siduduzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very clean and great comfort .
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All boxes ticked. Thank you for your hospitality.

I felt like I was in a five star hotel, the friendliest staff ever, everything else was as amazing. They did not make their dining area feel awkward. They made sure that i don't miss the buffet. Everything felt like there was no pandemic, even though they adhering to the covid rules but they still made me feel safe and comfortable.
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Ricardo

Disliked: Property conditions & facilities, room comfort

Poor room condition

Went to coastlands for my honeymoon and had so many problems with the room. The room telephone wasnt even working for me to call reception and complain. Had to use my cell to call them and only to have the maintenance guy come and disturb me on my honeymoon night wanting to do maintenance at 11pm at night
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Mohamed Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Wss comfortable and staff friendly. Willl recommend.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Abdool

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
very good, stay clear of the top floor as the functions are noisy. I was surprised to pay for parking at R60 p/day as it was included in our previous stay.
Stayed 7 nights in Dec 2019
Verified

4/10 Poor

Richard

Liked: Cleanliness, room comfort
Disliked: Staff & service

lie after lie from the management terrible

Booked 2 rooms requested inter connecting rooms 9 months prior. Was given an upgrade with an inter connecting room which was taken away in ten minutes to be told after seeing 2 other rooms which were not suitable that the booking did not show the request for an inter connecting room as they advised our initial room had been booked in the time they showed us the other rooms. Basically it was lie after lie form the general manager as the lady at reception gave us originally the inter con ting room and he advised this was not shown on the booking. My wife and I eventually had to sleep with 1 child each as they were only 6 and 8 after changing from different rooms for 2 hours .
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Dewald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My home away from home

I stay at Coastlands often due to the quality of the service, the cleanliness and of course the price that is not too high.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room and food was delicious at the Buffet Dinner and Breakfast at the Saffron Restaurant.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 9 night so it was important that we had all the comforts of home. Coastlands provides that and even more. The bed was comfortable. Staff was always pleasant. The breakfast range varied every day which made it enjoyable. The hotel is only a short walk to Gateway shopping mall and is located in a very safe area.
Stayed 7 nights in Oct 2019
Verified

10/10 Excellent

Debra Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable overnight stay. Lovely big and spotless room with sea views. Pleasant breakfast with very good service. Would recommend.
Stayed 1 night in Oct 2019