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Levels Unawatuna

4.5 star property

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Photo gallery for Levels Unawatuna

Outdoor pool, pool umbrellas
Front of property – evening/night
Suite with Sea View | View from room
Suite with Sea View | View from room
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Bonavista Road, Rumassala Hill, Unawatuna, Unawatuna, 80600
  • Place, Jungle Beach
    ‪3 min walk‬
  • Place, Japanese Peace Pagoda
    ‪3 min walk‬
  • Place, Unawatuna Beach
    ‪5 min drive‬

Room options

View all photos for Superior Double Room

View from room

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room with Sea View

Deluxe Room with Sea View

Deluxe Room with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite with Sea View

Suite with Sea View | View from room

Suite with Sea View

  • Sea view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Family room

Deluxe Family room

Deluxe Family room

  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Superior Double Room, 1 Bedroom, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Levels Unawatuna

Guests at this beach hotel will appreciate convenient onsite amenities such as airport transportation and complimentary wireless internet access.
Levels Unawatuna offers 9 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

This Unawatuna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Levels Unawatuna, you're just a quick walk from Jungle Beach. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Steps from Jungle Beach and 4 minutes by foot from Japanese Peace Pagoda
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the luxury Levels Unawatuna. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Unawatuna hotel.

The hotel hosts a free manager's reception daily.
Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 8 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires guests who are not citizens or residents of Sri Lanka to show proof that they have completed local quarantine requirements during check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Levels Unawatuna

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 98.50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 8 for children
  • Airport shuttle fee: USD 140 per vehicle
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Levels Unawatuna offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Levels Cantaloupe Hotel Unawatuna
Levels Cantaloupe Hotel
Levels Cantaloupe Unawatuna
Levels Cantaloupe
Levels by Cantaloupe
Levels Unawatuna Hotel
Levels Unawatuna Unawatuna
Levels Unawatuna Hotel Unawatuna

Levels Unawatuna Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 100 reviews
Rating 8 - Good. 30 out of 100 reviews
Rating 6 - Okay. 5 out of 100 reviews
Rating 4 - Poor. 10 out of 100 reviews
Rating 2 - Terrible. 4 out of 100 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Nicholas

Liked: Staff & service
Staff here were amazing, the hotel itself could do with an update, beach near by was lovely just quite hard getting to it, we did enjoy our stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gunn Tove

Liked: Cleanliness, staff & service, amenities
Nice hotell, supportive and service mindre staff. I hade a great stay at the hotell.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything listed on this property online is as is in person. We arrived during the week so it was quiet an not as crowded. The staff was very polite and hospitable. I enjoyed everyone and everything. Thank you for serving my husband and I. We would love to come again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay near Dewata Beach and relax. The staff is very helpful and provide support.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Helpful staff. Huge family room, more like an apartment, which opened right onto pool. Walk to jungle beach and peace pagoda. The staff put on a beautiful Christmas morning breakfast as well.
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Matt

Liked: Staff & service
Disliked: Cleanliness, amenities
Service was great across the board; however, the hotel itself felt extremely neglected and for the price was quite disappointing. Makeover needed.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 4.5 star hotel at all, left a day early and checked into the Radisson which was 100% better. It’s unclean, old, dated and needs tlc. Our room kept losing electricity and the bathroom filthy.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great location on the hill with an amazing view and close to popular destinations. The staff was very service minded! We really enjoyed our 3 night stay at this hotel.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Property does need a renovation but otherwise a pleasant stay with helpful staff
Stayed 8 nights in Mar 2023
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort

Good

A good place with a good location close to the jungle beach. The hotel hasn’t been upgraded in a few years, but is still clean and the staff is really helpful.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

MEG

Liked: Staff & service
Disliked: Property conditions & facilities

Recent visit

The staff are very welcoming and give 5 star service. However the bathrooms are run down, towels are all stained and it needs a good renovation. No iron in room or board no cleaning service. Hard to get Ubers or tuks up and down the hill. Stay in the Galle Fort much better.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Noorul Hasina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Levels was amazing! Its quaint atmosphere was so very inviting and the staff was truly so hospitable and AMAZING! The rooms were clean, spacious and the views were out of this world. We were provided exceptional service from Kumara, Rasika,Thilina, Sehan yasmka and chef sujith. They were friendly and kind, and the food prepared by chef Sujith was so so delicious — authentic Sri Lankan food to innovative new creations, he can do it all. Thank you levels for the best experience ever!
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Shayne

Liked: Staff & service
Disliked: Property conditions & facilities
People were great, room was clean however the fridge was not cool(room temp) and tv didn’t work for the 2 days I was there. I know you don’t travel to watch tv but after a day of activity it is good just to kick back have a cold drink and chill watching tv. All in all, good location, good view but for the money spent I think there are better options.
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Dina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The only reason our stay was remotely bearable was because of the incredible staff. Every single person we encountered went above and beyond to help us. They deserve 5 stars. Unfortunately, the hotel itself is a complete disappointment. It’s extremely outdated, the facilities are rusty, worn down, and poorly maintained, and everything feels overused and neglected. From the rooms to the common areas, it’s clear that the place hasn’t been renovated or properly cared for in years. It is also not a 3 minute walk from any beach, the closest beach is a 10-15 minute rocky and inaccessible walk. There is also nothing nearby other than a few local supermarkets and stalls. It’s honestly a scam for the price they charge, their rating, the photos online are misleading, and the actual condition of the hotel is nowhere near what’s advertised. If it weren’t for the amazing staff, this would’ve been an entirely miserable experience.
not a water stain from us but this is how it is, always.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Rahul

Disliked: Cleanliness

Needs to be clean

Location and overall appeal of the hotel is great. Some staff are really good and helpful. Most are courteous but the language barrier makes it super hard at times. Front desk was the worst and there was a huge gap in requests made to them and getting those executed by the staff. Cleanliness needs a WHOLE LOT to be improved on. In every room and every aspect of bathrooms.
Stayed 7 nights in Dec 2023
Verified

4/10 Poor

Miriam

Disliked: Cleanliness, property conditions & facilities

Mold and mildew

The view from the room is beautiful. We booked the room for just one night to make sure that we like the room and the overall experience. When checking in, I asked if we like the room if we can extend the stay. We were told by the front desk that the hotel was booked the next night and that there were no vacancies for the following night. The night of checking in, I went to Hotels.com to look for hotels in Unawatuna Levels Unawatuna showed a vacancy for the same room for the following night. I felt that they did not want us to stay there because I look like a local and my life partner is African America with as dark in complexation as a local. There was mold and mildew in the bathroom on the ceiling above the jacuzzi due to the water leaks from the jacuzzi from the room above ours. The bathroom counter needs to be cleaned or repainted.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Hotel: Levels Unawatuna Room no: Superior Double Staff: 10/10 Location: 10/10 Cleanliness: 10/10 Soundproofing: 2/10 (music from pool area) Blockout curtains: Yes, but light from the hallway shines through the sides of the blinds. Comments: Spectacular view. Electronic dance music/subwoofer from pool area is loud and can be heard in the room, even though there was no people at the pool. Made it feel like more of a nightclub vibe than a hotel. The music didn’t stop until 9.15pm when I called reception to ask what time the music stops. It commenced again the following morning at 8.20am. The water pressure in the shower is poor. Very hard to wash the shampoo and conditioner out of your hair. Breakfast is included. If you’re vegan or have coeliac disease you can only eat the fruit. If you’re vegetarian you can only eat the fruit and eggs. If we had booked more than one night I would have been incredibly disappointed. The dinner menu is alright though.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
It doesn't happen often, thankfully, but this hotel just didnt seem like how it waa sold on Expedia and it wasn't up.to scratch. It is supposed to be a 4.5* and it juat isn't. Im really not fussy, but I just got the impression that the bed hadnt been changed (marks on the sheets) and the floor also had marks- a very clear footprint and a coffee cup ring mark. The manager tried to assure me it had all been cleaned but i Wasn't convinced, but without fuss to be fair, they changed the bedding and cleaned the room and I felt better about my stay. The room had seen better days - buttons missing off the chair upholstery for instance, tatty blinds and a jacouzi bath which didnt work. I had a go at filling it and switching it on but 1..the water was cold as it just filled with a tiny trickle and then 2. the bath basically leaked from a pipe in the bottom, out across the bathroom floor for some reason, which I couldn't stop! It is West facing and being July, it was very windy. There was a ripped canvas orning outaide my window which flapped noisily all night and woke me up a few times. The location is also a bit out of the way. It's not really possible to walk to Unawatuna Beach and Jungle Beach nearby doesn't have a lt going on or the most attractive view. You need to get a Tuk Tuk or taxi,.aboht 15mins to Galle and 10mins around to Unawatuan. POSITIVES: Nice pool, decent breakfast, lovely staff - especially the young guys who work hard.
On the surface, a.nice spacious room with a view.
Nice view over the bay
Stayed 4 nights in Jul 2025
Verified

4/10 Poor

Kalani

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The photos are very outdated and do not match the current condition of the rooms or public areas of the hotel. It is obvious that several years ago it was a very modern, chic, and comfortable place to stay, but renovations and updates are desperately needed. Our suite had a large bathtub that was too dirty to use, the lock/keys for our door would regularly get stuck and be difficult to open or lock, the cabanas surrounding the pool had dirty linens, our bathroom sink had a leak and the bathroom had a serious ant problem. The worst problem was the air conditioner which stopped working 5 times during our 4-day stay making it difficult to sleep or relax in our room. Again, all of these issues happened in our suite which was supposed to be the best or one of the best rooms at the property. On the positive side, the staff was great and tried to accommodate us the best they could. Every time the air conditioner broke someone would come to fix it, but the fix would only last a short time before the AC unit broke again. The staff in the restaurant were great, very attentive and the food was good. We can’t say anything negative about the staff, they were very helpful to us, but the hotel needs to do some renovations/updates to be rated as highly as they are on and the photos on the website are very misleading
Stayed 4 nights in Dec 2023
Verified

2/10 Terrible

Klas Oskar

Toalett smutsig och mögel badkaret smidigt tveksam elkoppling, lergolv där frukosten serveras, pool med grått smutsigt vatten
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Kjetil

Liked: Staff & service, property conditions & facilities, room comfort
Hvis du er ute etter: god utsikt til Galle, dyreliv og havet, hyggelig betjening som gjør alt for at du skal være fornøyd, kort vei til fin strand (Jungle beach), rolig sted med lite trafikk og god mat, da kan dette være noe for deg. Vi var der i 10 dager og er veldig fornøyd med rommet, betjeningen, maten, bassengområdet og restauranten. Har skjønt at ikke alle rommene er like gode, men vi var veldig fornøyd. Rengjøring på Sri Lanka generelt er ikke som vestlig standard. Musikken kunne gjerne vært litt mer variert og det hadde vært fint om de ikke spilte musikk fra tidlig morgen til sen kveld. Men totalt sett er vi veldig fornøyd med oppholdet!
Stayed 10 nights in Jan 2026
Verified

8/10 Good

Sévrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Équipe sympa, serviable, hôtel propre, piscine agréable. Belle vue sur la baie. Hôtel perché sur les hauteurs, la plage jungle beach pas loin, toute petite, la plage est propre mais l'eau est envahie par les déchets. Il faut aller se promener à unawatuna c'est vraiment sympa
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Lena

Liked: Staff & service, room comfort
Bra opphold, men hotellet ligger langt fra alt. Ca 1 km gange til Strand. Må ha transport til alt av aktiviteter.
Stayed 7 nights in Mar 2024
Verified

4/10 Poor

Sana

Disliked: Staff & service

Pire expérience

Expérience horrible . Le Check in a été interminable , le service client plus que médiocre . Petit déjeuner très basique pour un hôtel de ce type . Le seul point positif est la piscine . Et pour couronner le tout nous avons été victime d’un vol dans notre chambre . De l’argent nous a été dérobé et la police a dû intervenir pour qu’on puisse trouver un semblant de solution . Tout simplement inacceptable.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Janina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ausgezeichnetes Hotel in perfekter Lage. Das Personal ist unglaublich hilfsbereit und höflich. Man ist in einem komfortablen Hotel an einer gut befahrbaren Straße mit Tuktuk Anbindung zur Stadt Gaulle (ca 2 Euro für die Fahrt) oder zum Unawatuna Strand mit vielen Restaurants und Bars (ca3€ Fahrt), aber fußläufig zum traumhaften Jungle beach. Wir konnten Affen, Iguanas und andere Tiere sehen. Lokale Bevölkerung wohnt in der Gegend, Sehr nett. Man kann auch zu Fuß durch den Wald, das ist super schön und spannend. Das Hotel ist schick und luxuriös, das Essen ist hervorragend und ein Mix aus srilanka und vielfältigem anderem. Die Gärten sind toll zum Essen oder relaxen, der Pool ist sauber
Stayed 5 nights in Oct 2021