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Quality Inn Union City US 51

2.5 star property

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Photo gallery for Quality Inn Union City US 51

Lobby
Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi
Free buffet breakfast
Exterior
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
2201 W Reelfoot Ave, Union City, TN, 38261
  • Discovery Park of America
    ‪4 min drive‬
  • Baptist Memorial Hospital-Union City
    ‪5 min drive‬
  • Union City Masquerade Theatre
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (2 person Whirlpool in Bath)

Standard Room, 1 King Bed, Non Smoking (2 person Whirlpool in Bath)

Standard Room, 1 King Bed, Non Smoking (2 person Whirlpool in Bath)

  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

About this property

Quality Inn Union City US 51

Hotel in Union City with free breakfast and a seasonal outdoor pool
This hotel features a conference center, a hot tub, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Quality Inn Union City US 51 offers 85 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided.

This Union City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries.

A seasonal outdoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at Quality Inn Union City US 51. During your stay, you'll be within walking distance of County Market Place. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and a conference center
  • Just a 3-minute drive from County Market Place and a few minutes from Reelfoot Shopping Center
Quality Inn Union City US 51 offers its guests a hot tub and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served. Event space at this hotel measures 3332 square feet (310 square meters) and includes a conference center. Quality Inn Union City US 51 also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Union City hotel.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • Business centre
  • Conference centre (3,332 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hampton Inn Hotel Union City
Hampton Inn Union City
Union City Hampton Inn
Quality Inn Union City
Quality Union City
Quality Inn Union City US 51 Hotel
Quality Inn Union City US 51 Union City
Quality Inn Union City US 51 Hotel Union City

Quality Inn Union City US 51 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 221 out of 468 reviews
Rating 8 - Good. 156 out of 468 reviews
Rating 6 - Okay. 43 out of 468 reviews
Rating 4 - Poor. 27 out of 468 reviews
Rating 2 - Terrible. 21 out of 468 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Justin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quite, clean, and good location.
Stayed 1 night in Jun 2025

10/10 Excellent

Hollie Charlene

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I love the hot tub in the room, 24 hour coffee service. The arcade is a nice touch. Staff was friendly. Bed was comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Larquinte

Stayed 1 night in May 2025

8/10 Good

Reginald, Fulton

Liked: Cleanliness, staff & service, property conditions & facilities
It was a relaxing very comfortable experience. I would definitely
Stayed 3 nights in May 2025

4/10 Poor

Lee

Disliked: Cleanliness, property conditions & facilities
The room and breakfast was ok. The breakfast lady was friendly. The exterior was rough. Expedia wasn't honest in their dealings with us. We ended up paying one of the highest rates visible rather than any reduction. The hotel itself is scary and I suspect is used for nefarious dealings. I would never stay here again (shiver).
Stayed 2 nights in May 2025

10/10 Excellent

Dawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat customer. Always satisfied.
Stayed 1 night in May 2025

10/10 Excellent

Dawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this hotel every few months for 3 yrs now. I will always come back.!
Stayed 3 nights in May 2025

10/10 Excellent

Jos

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice employees
Stayed 1 night in May 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean! Super nice staff and big rooms!!
Stayed 1 night in May 2025

10/10 Excellent

Dawna

Stayed 1 night in May 2025

6/10 Okay

Jennifer

Travelled with family
You definitely can tell new owners not kept up like it was 3 years ago people that worked there are very nice but left a day earlier then expected the birds in trees was very crazy had to be over 50 birds just pooping on the vehicles
Stayed 4 nights in May 2025

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leaky room, bad phone line, TERRIBLE HOTEL!!

We had a leak in our room. Looking at the ceiling you could tell it had been there. We changed hotels. We are STILL waiting for our refund, but Hotels.com cannot reach the hotel. When i call the hotel to reach the front desk, the phone just hangs up. The only positive was Julie, the clerk, was friendly and professional, and tried to help, but couldn't do anything without the managers approval. But she did get thru and assured us there would be no charge, and yo call Hotels.com for the refund. Still no refund 1 week later. They gave us room 239 that violates the health code. We felt a puddle by the sink when we first got to the room and reported it. When we got back to the room, it was raining outside and there was a steady drip from the ceiling to the carpet. We stayed at another hotel in town, which was great but more than our budget. If you want to verify, please call the hotel. Good luck getting thru. It is a mismanaged dump. I am now pursuing every way i can to get a refund from Choice hotels. They say get it from Hotels.com, but Hotels.com says i can't get it unless the property manager approves it. Neither is taking responsibility and i am stuck in the endless loop. Hotels.com gets a 1 on this too for offering this dump and not backing their customers. This is the worst hotel experience I have ever had.
Stayed 2 nights in May 2025

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Duke

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Poor Stay in TN

Floor was very dirty and even had to throw away my wife's white socks. She talked to the manager about it. My feet were always black when I walked around barefoot. Lots of smells of cigarettes in our non smoking room. Bed was terrible (mattress was lumpy and sheets wouldn't stay on)
Stayed 3 nights in May 2025

4/10 Poor

Archie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelled musty. Needs updating really bad. Small pillows. Crack in ceiling. Bed uncomfortable.
Stayed 1 night in May 2025

4/10 Poor

christopher

Travelled with family
Disliked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
It needed a lot of TLC. The room was clean enough, but the property was run down.
Stayed 1 night in Apr 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Trip

I had to make an overnight trip to Union City and this Quality Inn more then satisfied my needs.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Lori

Disliked: Staff & service, amenities, property conditions & facilities
The good, the staff at check in was very nice. The room was clean. The bad, there was no Internet in the room and the phone to call the front desk did not work.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Dawna

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Room couldve been cleaned a lil better. The basics were done but thats it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was ok. Breakfest was good. Needs a little up keep
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were returning guests, and ha
Stayed 2 nights in Mar 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Mar 2025