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Iseya

3.5 star property

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Photo gallery for Iseya

Public bath
Hot springs
Reception
Exterior
Minibar, in-room safe, desk, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
905 Kita Honmachi Obama Cho, Unzen, Nagasaki, 854-0514
  • Place, Tokenyama Park
    ‪13 min walk‬
  • Place, Unzen Jigoku Hell
    ‪19 min drive‬
  • Place, Aino Observation Deck
    ‪21 min drive‬
  • Airport, Nagasaki (NGS)
    ‪74 min drive‬

Room options

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About this property

Iseya

This smoke-free ryokan features a restaurant, a meeting room, and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, a front-desk safe, and a vending machine are onsite.
Iseya offers 24 accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets.

This Unzen ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight.
During your stay at Iseya, you'll be within walking distance of Tokenyama Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Just a 2-minute drive from Tokenyama Park and 7 minutes from Unzen-Amakusa National Park
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Iseya also features a vending machine, complimentary newspapers in the lobby, and a front-desk safe. Self parking is free.

This 3.5-star Unzen ryokan is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 9:00 AM.
Iseya has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 7 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Iseya Ryokan
Iseya Ryokan Hotel
Iseya Ryokan Hotel Unzen
Iseya Ryokan Unzen
ISEYA Unzen
ISEYA Ryokan
ISEYA Ryokan Unzen

Iseya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 35 out of 43 reviews
Rating 8 - Good. 6 out of 43 reviews
Rating 6 - Okay. 2 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yung Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service is good
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Private Onsen in room just one of the comforts

The hotel is comfortable with a private onsen to enjoy in our room. The meals were wonderful and the staff bent over backwards to cater for my shellfish allergy. The room is large and lightfilled. We enjoyed the entire trip and thank the friendly staff for their support
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O sen in the privacy of your nice and big room

All the rooms face the sea. Our Japanese-Western style room is very big with 2 beds and comes with an onsen. Onsen is natural spring water and reasonably big for 2 people. Onsen area not too hot as it is ventilated with outside air. We paid for 1/2 board and set dinner was very good. Very happy with our stay at Iseya.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

ツカサ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が清潔に保たれていて非常に過ごしやすかったです！ 初めて来た時は駐車場の場所が少し分かりにくかったのは少し残念でしたがそれを巻き返すようなスタッフの対応でした。
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
目の前にある海辺の夕日を、部屋の温泉に浸かりながら見ることが出来るのがなんといっても伊勢屋ならではの良いところです。 コスパも良くおすすめ出来ます。
Stayed 1 night in May 2024
Verified

10/10 Excellent

TU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
晚餐很棒
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

YOSHIAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お料理がとても美味しく、量もちょうど良く、持ってきていただく都度、説明をして頂けて堪能させていただきました。お部屋に温泉があり、大浴場と部屋のお風呂を満喫できました。
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Kumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事が美味しい。部屋にかけ流しのお風呂があるのでいつでも温泉に入れるのが良い。スタッフの方もフレンドリーで優しかったです。また行きたいです。
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家庭渡假一流，服務非常好
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Fumie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
主人の誕生日で利用しました。 今回宿泊した伊勢屋さんは、温泉付き客室がある宿との事で決めました！ まずお部屋に入って、大きな窓から見える景色が素晴らしくて、ずーっと眺めていられ、清潔感のあるお部屋でした。 お食事も非常に美味しくて、スタッフの方の気遣いも素晴らしかったです！ 温泉好きな私達は、お部屋のお風呂何度も好きな時にお風呂に入れて本当に癒されました。 又利用したいお宿です！
Stayed 1 night in May 2022
Verified

10/10 Excellent

Hiromitsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広くゆったりとしていて、部屋付きの風呂でくつろぐことができました。Ocean Viewも存分に堪能しました。夕食の一品一品の彩り、味とも細かい気配りを感じました。全てにおいて癒され大変素晴らしい滞在となりました。
Stayed 1 night in May 2022
Verified

6/10 Okay

Hideki

全体的に可もなく不可もなし
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Naruaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

食事がとても良かった

食事が華美に走らず、夕食、朝食共に美味しかったです。部屋も清潔、室内の温泉も良かったです。換気にやや難点あり。いつもであれば問題ありませんがコロナが漸く収まったタイミングなので少し気になりました。空気清浄機も整備されており問題ありませんでしたが。
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よくある旅館の食事でなく、珍しいメニューが用意されていて、とても満足でした。オススメです。
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Masatoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

予想以上

熊本から雲仙を観光する為に宿泊させてもらいました。火野葦平の横読みイラスト（？）があり歴史ある旅館のようですが、和洋にリノベーションされた建物でセンスを感じられ、料理も同様に和洋折衷、お上品な料理で満足しました。 惜しむらくは、室内の冷蔵庫が冷えずらかってのと、全体的にスタッフの皆さんがもっとざっくばらんだと良かったかなと。 それを差し置いても大満足でした。
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Youichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は綺麗でセンスが良く、接客も申し分無し。料理も美味しく最高でした。 大浴場は一見の価値があります。
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした😄

友人からの紹介で行きました。 お料理も一つ一つに心が行き届いており、たです。 内風呂もあったので、滞在中5回入浴しました。これは、記録更新です。源泉かけ流しでお湯も良し、スタッフも何を聞いても笑顔で答えてくださいました。 お天気の良い日にまた、行きたいです。 しいて言えば、トイレの使用済みペーパー入れがもう少し大きいと良いなと思いました。
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

KENTARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はとても清潔感があり露天風呂もとても気持ち良くて快適に過ごせました
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real resort with great onsen, service, and food

A little pricey on the weekends, but the ambiance and friendliness made me forget about that. The in-room onsen was nice but needed cooling down to be useable. The "public" onsen was awesome, with a nice variety of tubs/pools and an entertaining geothermal interface. Before landing in the pool, the hot spring water cascaded over a wall of rice straw in pulses like a little geyser. The food was delicious, and the staff gladly refunded our second dinner because we had reservations elsewhere. Also, every room has an ocean view. I want to go again
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素敵な旅館

お部屋も綺麗で、お部屋のお風呂がかけ流しの温泉でとても良かったです。食事も美味しく満足です。また泊まりたい旅館でした。
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
各部屋に内風呂があり、内風呂からは、夕日が見え最高でした。
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
明るくて綺麗。限られたスペースを上手にいかして、十分な広さを感じられました。温泉がお部屋にあったので、子供達が小さくても、親は何回でも温泉に入ることができました。化粧水等はなかったので、持参していてよかったです。
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Seiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

癒しの温泉旅館

源泉の温度が高いので、温泉に自然のミストが溢れている感じがしました 新しくリニューアルしたばかりで、清潔感に溢れ、落ち着いた雰囲気でした お食事も、いろんな料理を少しずつ楽しめるように工夫されていて、なによりも炊き立ての棚田米が最高のご褒美でした
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしいホスピタリティ

スタッフ全員の言葉遣いやホスピタリティーが素晴らしい。 また是非足を運びたい
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の中に温泉があり最高でした。 部屋の中への結露対策が大変かなぁ？
Stayed 1 night in Nov 2019