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Hezen Cave Hotel

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Breakfast served
Superior Suite
Superior Suite | Bathroom
Terrace/patio
Family Suite

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Esentepe Mah. Tahir Bey sok. No 87, Ortahisar, Ürgüp, Nevsehir, 50400
  • Place, Göreme National Park
    ‪1 min walk‬
  • Place, Ortahisar Castle
    ‪3 min walk‬
  • Place, Manzara ve Kültür Park
    ‪5 min walk‬
  • Airport, Nevsehir (NAV-Cappadocia)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

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About this property

Hezen Cave Hotel

Along with a restaurant, this smoke-free guesthouse has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Hezen Cave Hotel offers 19 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hezen Cave Hotel. During your stay, you're just a quick walk from Hallacdere Monastery. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Göreme National Park and 6 minutes by car from Goreme Open Air Museum
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A library, a terrace, and an arcade/game room are also featured at the luxury Hezen Cave Hotel. An area shuttle within 2 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

This Art Deco Ürgüp guesthouse is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 11:00 AM.
Hezen Cave Hotel has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 km
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 300.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 25 per person (one way)
  • Rollaway bed fee: TRY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hezen Cave Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20371
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hezen Cave Hotel Nevsehir
Hezen Cave Nevsehir
Hezen Cave Hotel Urgup
Hezen Cave Urgup
Hezen Cave Hotel Ürgüp
Hezen Cave Hotel Guesthouse
Hezen Cave Hotel Guesthouse Ürgüp

Hezen Cave Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 135 out of 148 reviews
Rating 8 - Good. 9 out of 148 reviews
Rating 6 - Okay. 1 out of 148 reviews
Rating 4 - Poor. 2 out of 148 reviews
Rating 2 - Terrible. 1 out of 148 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yacine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and views from the property
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel and excellent service
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Steven

Liked: Amenities
Very comfortable room and friendly and helpful staff.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Excellent view and nice staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Nousheen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, neat and clean very cordial staff, excellent breakfast.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay and the staff were very accommodating
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best part of our trip!

We absolutely loved this hotel. It was away from the crowded conditions in Goleme but still situated amongst caves and with a beautiful view of a cave castle within walking distance. The room was comfortable, the restaurant had great food and the staff were very helpful. Loved it!!!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and knowledgable staff with very unique hotel ambiance.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities
The cave hotel experience was just so cool. Hakan and his staff were attentive and very hospitable during our entire stay.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Maria mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaizing people. Very Nice and recommended a lot to visit in the area
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Esmail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, quiet and peaceful. Great decor and very homely. Staff were friendly and polite. Amazing views.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent service.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than a stay, it's an experience.

Words cannot express what a wonderful place this is! As fellow hoteliers, the amount of care, hard work and meticulous attention to detail that went into creating every aspect was not lost on us. Rooms are all spacious and absolutely beautiful. Food is delicious. Service is warm and personable. The experience you have here far exceeds the price point. We stayed 4 nights but could have easily stayed a week. Book it. You won't be disappointed.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tai Hsuan

Lovely!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

fukushima

Liked: Cleanliness, staff & service, property conditions & facilities
good hospitality
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. Friendly and welcoming. Resturant was very good! Great views and the town is nice and quiet.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Tranquil. Great amenities (guest laundry!), lovely breakfasts. Most of all - friendly, helpful, attentive, hospitable staff.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Salamat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous cave hotel. highly recommended
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

bradley

Liked: Cleanliness
Property is amazing stunning views staff are incredibly friendly and helpful. Made the stay that much more enjoyable.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Pramvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious. Excellent staff. Amazing breakfast.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

ARTEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"My family and I had an amazing stay at the Hezen Cave Hotel! The view from the terrace was absolutely incredible and added to the overall experience. The hotel itself was great - clean, comfortable, and with plenty of amenities. We had a wonderful time and would definitely recommend this hotel to anyone visiting the area."
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will not be disappointed

This was an amazing hotel. The view from hotel property were gorgeous, the staff were so helpful from booking to check-out. The provided breakfast each day and the dinner (we paid for) were all delicious. The staff provided great insight on the area and gave great ideas On what to see, do and where to eat.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

STEPHANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel to visit Cappadocia

Excellent welcome with many attentions. Typical rooms of the region. Well located hotel for visiting Cappadocia. Exceptional, varied and complete breakfast. I recommend this magnificent establishment.
View from hotel
Hot Air Balloon
Rose Valley
Stayed 2 nights in Oct 2023
Verified

8/10 Good

ALAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time my wife and I experience cave Hotel a bit far from Goreme but Taxi is possible anywhere. I rate this Hotel 4.5/5 for host hospitality and directions and instruction to go about town
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing with exceptional staff who go above and beyond to ensure a great stay. The owners are very accommodating, always attentive to guests' needs and requests. The rooms are clean and comfortable, the amenities are top-notch, and the atmosphere is welcoming. Whether you're here for business or leisure, you'll feel right at home. Highly recommend for an outstanding experience.
Stayed 2 nights in Jun 2024