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Hotel Diament Ustron

3.0 star property

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Photo gallery for Hotel Diament Ustron

Indoor pool, pool loungers
Children’s play area – outdoor
Exterior
Children’s play area – outdoor
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Ul. Zdrojowa 3, Ustron, Silesian, 43-450
  • Place, Leśny Park Niespodzianek
    ‪2 min walk‬
  • Place, Pijalnia Wód
    ‪5 min walk‬
  • Place, Dolina Gościradowca Trail
    ‪14 min walk‬

Room options

View all photos for Double or Twin Room

In-room safe, desk, iron/ironing board, cots/infant beds

Double or Twin Room

7.0 out of 10
Good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Senior Suite (Panoramic)

Senior Suite (Panoramic)

Senior Suite (Panoramic)

  • Mountain view
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Apartment

Panoramic Apartment | Living room

Panoramic Apartment

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Bedrooms, Mountain View

Executive Room, 2 Bedrooms, Mountain View

Executive Room, 2 Bedrooms, Mountain View

  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Indoor pool, pool loungers
Spa & Wellness Hotel Diament Ustron
Ustron
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
3.9 out of 5, Good, 37 reviews
The price is €91
includes taxes & fees
14 Jun - 15 Jun
Spa & Wellness Hotel Diament Ustron

About this property

Hotel Diament Ustron

Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hotel Diament Ustron offers 77 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.
With your stay at Hotel Diament Ustron, you're connected to the convention center and just a quick walk from Pijalnia Wód. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, massages, or body treatments at the spa
  • Services include a free kid's club, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from Pijalnia Wód and 6 minutes by foot from Leśny Park Niespodzianek
Hotel Diament Ustron offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Hotel Diament Ustron. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Ustron hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Hotel Diament Ustron has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 25 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; PLN 75 for adults and PLN 75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 193.0 per night.
  • Cribs (infant beds) are available for PLN 19.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 6.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
  • Self parking fee: PLN 25 per night
  • Crib (infant bed) fee: PLN 19.0 per night
  • Rollaway bed fee: PLN 193.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Diament Ustron
Hotel Diament
Hotel Diament Ustron
Hotel Diament Ustron Hotel
Hotel Diament Ustron Ustron
Hotel Diament Ustron Hotel Ustron

Hotel Diament Ustron Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 78 reviews
Rating 8 - Good. 21 out of 78 reviews
Rating 6 - Okay. 10 out of 78 reviews
Rating 4 - Poor. 4 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Nice hotel with very nice swimming pool and grounds. Very helpful reception staff, would recommend
Stayed 2 nights in Sep 2022
Verified

8/10 Good

JIM

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Wonderful place. Very beautiful and quiet location. The restaurant is great, and there is a beautiful pool and sauna. However, the Lift was not working to my section of the hotel, which was inconvenient.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Mariola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wybralismy ten hotel że względu na animacje dzieci i nie zawiedliśmy się.Dziecko bawilo się wspaniałe, bylo dużo atrakcji. Całe zaplecze hotelu posiada wiele miejsc z atrakcjami dla najmłodszych. Także basen jest bardzo przyjemnyi
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Mahir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eski ve kirlik

Kurulduğu günden bu yana yenilenmemiş. Odaya girdiğinizde o yılların kokusunu alabiliyorsunuz. Üstüne bir de banyodaki tuhaf koku eklenince tam bir felaket. Klozetin kirli olması da cabası. Tek güzel tarafı manzarası.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Michal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Podróż sluzbowa

Hotel sympatyczny snidanie Ok :) cześć 3 gwiazdkowa wymaga remontu.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Ho Seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

refresh

Quiet and clean air environment cleanly maintained accommodation
Stayed 1 night in May 2021
Verified

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

Basen w tygodniu czynny z przerwami. Od 9 do 12 i następnie dopiero od 16. Więc jak ktoś jest na kilka dób i popołudniem chce popływać to takiej opcji nie będzie. W weekendy jest inaczej. Mimo serwowanych śniadań (czas pandemii), wybór ok, wystarczający. Niesamowita obsługa Pani Ilony na recepcji, podróżujemy bardzo dużo, ale tak szczegółówo o hotelu i atrakcjach w okolicy nikt nigdy nie opowiedzial nam!
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with history. Conditions and service at very heigh level despite difficult period. Rooms clean, spacious with great view. Breakfasts fresh and tasty.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Bartlomiej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fajnie

Wszystko było ok, miła obsługa i super kelnerka na śniadaniu nam się trafiła
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Ireneusz

Liked: Cleanliness, staff & service, room comfort
Miejsce urokliwe, sporo turystów, w hotelu pokój czysty śniadanie dobre. Minus to trwające długo meldowanie.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super,na pewno wrócimy!
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecamy, hotel świetnie położony. Basen, Spa super. Czyściutko
Stayed 8 nights in Jul 2020
Verified

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Great hotel, amazing view from the room, spa very nice not crowded at all. Nothing missing in the room.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Kornelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
toalette 40 cm von der Wand konnte mit denn Beinen rein nur von der seite sich hinsetzen.Dusche zu eng konte nicht rein durch die TÜR. Keine Matratzen nur dicke Schaumstof.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cicho,czysto,przyjemnie.Menu śniadaniowe urozmaicone, każdy znajdzie swoje ulubione potrawy.Okolica prześliczna, mnóstwo zieleni.Chętnie tu wrócimy.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pobyt z dzieckiem, jedna noc. Pokój czysty, łóżka wygodne, czajnik na wyposażeniu, w łazience ręczniki plus kosmetyki w wersji mini. Widok CUDOWNY, na Czantorie, jak na zdjęciu. Basen w cenie noclegu. Polecam w 100%
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views, really nice hotel

Hotel was really nice. Even thought it was going through little restoration at the time we were there, everyone was really nice and helpful. Receptionist, I don't t remember the name, was extremely nice--blond lady with the plats. She was checking us in and out and was very precise with information given. Breakfast buffet was really decent: fresh rolls every day, something nice added to the menu daily as well. Swimming pool, sauna, jacuzzi.. What else do you need. Decent outdoor are with playground, mini golf, mini climbing wall. I would definitely recommend!
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Roman

Liked: Room comfort

Dobry

Byliśmy cztery noce,Pani była tylko raz zabrać śmieci z jednego kosza. Meble podniszczone, ruchoma muszla w łazience.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Radoslaw

Liked: Cleanliness, staff & service, room comfort

może być

3 na 5
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Radoslaw

Liked: Cleanliness, staff & service

przeciętny

nie powala na kolana, bardzo ciasno, małe pokoje
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Cezary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pobyt rodzinny w Diament Ustroń

Wyjazd jak najbardziej udany, mimo braku śniegu aby dzieci mogły skorzystać z sanek nie nudziliśmy się. Basen pokój zabaw dla dzieci jak najbardziej spełniły nasze oczekiwania. Jedyny mankament brak szlafroków na basen - co przy tego typu obiektach jest raczej standardem.
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Radoslaw

Liked: Cleanliness, staff & service

potrad

zakwaterowanie od godziny 16, bardzo ciasne pokoje , długie oczekiwanie na stolik w porze śniadania
Stayed 7 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to get some fresh air with family ,close to the center , very delicious meals in a restaurant but poor breakfast.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel Doament - przerost formy nad treścią.

Hotel położony w fajnej okolicy, ale czystość słaba, posprzątane tylko, tak aby na pierwszy rzut oka było czysto. Po przyjżeniu się było widać pajęczyny, firany brudne. Jeśli chodzi o stan techniczny urządzeń i wyposażenia to, spłuczka ciągle przepuszczała wodę, ościeżnice od drzwi luźne, krzesło przy biurku całe się ruszało, aż strach było usiąść. Wykładzina dywanowa odklejała się od ściany, nad kabiną prysznicową brak oświetlenia. Brak małej lodówki w pokoju (standard w 3 gwiazdkach). 3 gwiazdki dla tego hotelu to zbyt wygórowana ocena, dla mnie to 1 max 2 gwiazdki. Mam nadzieję, że zniżki na pobyt w hotelach, nie polegają na tym, że dostaje się najgorszy pokój, którym dysponuje hotel ...???
Stayed 4 nights in Jan 2019