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Candeo Hotels Utsunomiya

3.5 star property

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Photo gallery for Candeo Hotels Utsunomiya

Reception
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Public bath
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
1-1 Miyamirai, Utsunomiya, Tochigi, 321-0969
  • Place, Shinohara House
    ‪5 min walk‬
  • Place, Utsunoiya Futaarayama Jinja Shrine
    ‪16 min walk‬
  • Place, Utsunomiya Castle Ruins Park
    ‪19 min walk‬

Room options

View all photos for Business Double Room Single Use, Non Smoking

View from room

Business Double Room Single Use, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Single Use, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Double Room Single Use, Non Smoking

9.2 out of 10
Wonderful
(30 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Double Room, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for King Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

King Room, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room with Sofa Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Hollywood Twin Room with Sofa Bed, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for King Room Single Use, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

King Room Single Use, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Hollywood)

In-room safe, desk, blackout curtains, iron/ironing board

Twin Room, Non Smoking (Hollywood)

9.8 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Corner Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Corner Twin Room, Non Smoking (with Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking (with Sofa Bed)

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Business Double Room, Non Smoking

View from room

Business Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Business Double Room Single Use, Non Smoking (with Lounge Access, High Floor)

View from room

Business Double Room Single Use, Non Smoking (with Lounge Access, High Floor)

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Single Use, Non Smoking (with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Double Room Single Use, Non Smoking (with Lounge Access, High Floor)

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Double Room, Non Smoking (with Lounge Access, High Floor)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for King Room, Non Smoking(with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

King Room, Non Smoking(with Lounge Access, High Floor)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Twin Room, Non Smoking (with Lounge Access, High Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room with Sofa Bed, Non Smoking(with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Hollywood Twin Room with Sofa Bed, Non Smoking(with Lounge Access, High Floor)

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for King Room Single Use, Non Smoking(with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

King Room Single Use, Non Smoking(with Lounge Access, High Floor)

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Hollywood Twin Room, Non Smoking(with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Hollywood Twin Room, Non Smoking(with Lounge Access, High Floor)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Corner Twin Room, Non Smoking(with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking(with Lounge Access, High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Corner Twin Room, Non Smoking(Sofa Bed, Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking(Sofa Bed, Lounge Access, High Floor)

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Business Double Room, Non Smoking (with Lounge Access, High Floor)

View from room

Business Double Room, Non Smoking (with Lounge Access, High Floor)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room Single Use, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room Single Use with Lounge Access - High Floor, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Twin Room Single Use with Lounge Access - High Floor, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Candeo Hotels Utsunomiya

This smoke-free hotel features a full-service spa, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Candeo Hotels Utsunomiya offers 288 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Utsunomiya hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Public bath/onsen services include an indoor public bath (no minerals).
Our customers tell us they can't get enough of the helpful staff at Candeo Hotels Utsunomiya. During your stay, you're just a quick walk from Shinohara House. You'll find features like free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 9 minutes by foot from Shinohara House and a 3-minute drive from Utsunomiya Castle Ruins Park
Candeo Hotels Utsunomiya offers its guests a full-service spa. WiFi is free in public spaces. Candeo Hotels Utsunomiya also features a vending machine, laundry facilities, and an elevator.

This 3.5-star Utsunomiya hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 for adults and JPY 1,650 for children

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Full-service spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

CANDEO HOTELS UTSUNOMIYA Hotel
CANDEO HOTELS UTSUNOMIYA Utsunomiya
CANDEO HOTELS UTSUNOMIYA Hotel Utsunomiya

Candeo Hotels Utsunomiya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1025 reviews
Rating 8 - Good. 271 out of 1025 reviews
Rating 6 - Okay. 75 out of 1025 reviews
Rating 4 - Poor. 26 out of 1025 reviews
Rating 2 - Terrible. 10 out of 1025 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hwan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff, great spa!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to utsunomiya station with shopping and food options. Good place to stay with gender separated sauna and bath areas
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen was amazing!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The room was well appointed and very clean. The staff were helpful and it was nice to have our bags delivered to the room. The hotel is al so very handy to Utsunomiya Station making it a great base for exploring.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Noriko

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location, connected to Utsunomiya station and shopping malls. Great breakfast and pleasant staff.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

kang hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place
Stayed 1 night in May 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Love the modern design, spa facilities and convenience of this hotel.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Ling

Liked: Staff & service, amenities, property conditions & facilities
Great location. 4-star hotel experience.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hon Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient as it is next to the train station. The room is very spacious in Japanese standard. The public bath at the roof is wonderful. Will definitely book this hotel if I come to this place again.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is right next to the train station which is really convenience.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Utsunomiya

Excellent new hotel. Clean and efficient. Really near the station yet quiet.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yoshie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and helpful. Service was efficient and thoughtful. Efficient check out system was a good idea. Having the spa was a great experience. Easy access to the station made our trip enjoyable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient distance from Utsunomiya JR station. Friendly staff. Great breakfast.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was good. It seemed like an older hotel. but it was nice
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities
Everything was super clean. Very conveniently connected to the station with a convenience store and market next to hotel. Beautiful view from dining area and public bath. Ambience is first class
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Cathlyn Mae

Liked: Cleanliness
Feels like home every time I stay. Highly recommended. Kids favorite hotel everytime we want to stay in the City.
Stayed 1 night in May 2025
Verified

8/10 Good

KYUNG MO

Liked: Cleanliness, staff & service, amenities
Clean & convenient facility. Public bath is good, but no towels in it. At breakfast, no fried egg but Japanese style scramble only. In general, this hotel is the best in Utsunomiya
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for those using the train. Everything was exceptional
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities
Lots of options for breakfast. Very friendly staffs. Rooms with nice views.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel Rooms were fabulous Spa great too! Stayed to attend MOTEGI MOTOGP. Shuttle buses 3 mins away. Track 1hr.
Stayed 1 night in Sep 2025
Verified

8/10 Good

CANG

Liked: Cleanliness, amenities, property conditions & facilities
Good view
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Chun N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry facilities are excellent. I was able to use the TV to find out available washing machines and dryers. That is a very good use of the technology. The view from the room was good. It is very convenient for shopping, restaurants and transportation
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is newer. Very Clean. Very accessible to train and bus stations. Nice shops close by. SPA was great.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025