Smile Hotel - Utsunomiya Higashiguchi

3.0 star property

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Photo gallery for Smile Hotel - Utsunomiya Higashiguchi

Desk, blackout curtains, free WiFi, bed sheets
Front of property
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Higashi-Syukugo 3-2-2, Utsunomiya, Tochigi, 321-0953
  • Place, Shinohara House
    ‪13 min walk‬
  • Place, Utsunomiya Castle Ruins Park
    ‪3 min drive‬
  • Place, Utsunoiya Futaarayama Jinja Shrine
    ‪4 min drive‬

Room options

Single Room, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Standard Double Room, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Single Room, Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Standard Double Room, Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Twin Room, Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Triple Room, Smoking

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Single Room, Non Smoking

  • Sleeps 1
  • Free Wi-Fi

Standard Double Room, Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Twin Room, Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Similar properties

About this property

Smile Hotel - Utsunomiya Higashiguchi

A restaurant, self parking, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Smile Hotel - Utsunomiya Higashiguchi offers 86 air-conditioned accommodations with slippers and hair dryers. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.

This Utsunomiya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Smile Hotel - Utsunomiya Higashiguchi, you'll be within walking distance of Shinohara House. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a computer, laundry facilities, and an elevator
  • Just a 2-minute drive from Shinohara House and a few minutes from Utsunomiya Castle Ruins Park
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Smile Hotel - Utsunomiya Higashiguchi also features a vending machine, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Utsunomiya hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9 AM.
Smile Hotel - Utsunomiya Higashiguchi has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 650 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: JPY 900 per person
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 650 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Utsunomiya
Smile Utsunomiya
Sky Hotel Utsunomiya
Smile Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashi guchi
Smile Hotel - Utsunomiya Higashiguchi Hotel
Smile Hotel - Utsunomiya Higashiguchi Utsunomiya
Smile Hotel - Utsunomiya Higashiguchi Hotel Utsunomiya

Smile Hotel - Utsunomiya Higashiguchi Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 64 out of 375 reviews
Rating 8 - Good. 133 out of 375 reviews
Rating 6 - Okay. 137 out of 375 reviews
Rating 4 - Poor. 34 out of 375 reviews
Rating 2 - Terrible. 7 out of 375 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
For the price, it was pleasant enough for the night. No frills, but the room was clean and staff are friendly.
Stayed 1 night in Nov 2025
Verified

8/10 Good

HyunGoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice trip
Stayed 1 night in Feb 2023
Verified

8/10 Good

Yi-Yin

Liked: Staff & service, property conditions & facilities
Friendly staffs.
Stayed 4 nights in Apr 2023
Verified

6/10 Okay

Tsuyoshi

The room nearby was noisy
Stayed 1 night in Nov 2024
Verified

8/10 Good

WING FOO

Every is good except some smoking smell in corridor and in elevator
Stayed 1 night in Oct 2024
Verified

8/10 Good

サトル

Liked: Cleanliness
good
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The front desk staffs were not very responsive.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

RYOSUKE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's a bit far from the station, there are few restaurants around, there's only one elevator so you have to wait during busy times, the breakfast can't be said to have much variety, and the bathtub is not very spacious. Not too bad,not good.
Stayed 2 nights in May 2025
Verified

6/10 Okay

なし
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Fujita

Disliked: Property conditions & facilities
スタッフの格差あり。丁寧な対応をして頂き気持ち良く過ごせた(チェックアウト)時間もありましたが‥。チェックインの対応は‥。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MASANE

Liked: Cleanliness, amenities, property conditions & facilities
部屋がとても広くて使いやすかったです。一点あげるとすれば、駐車場の場所を事前に教えていただけると更に良かったです。事前に車で行くことは伝えていたので、その程度のサービスは欲しかったです。晴れていたから良かったですが、この行ったり来たりのやりとりは、雨など天候不良だとかなり大変になるのかなと思いました。駐車場が遠いので尚更事前連絡が欲しいところです。
Stayed 1 night in Dec 2025
Verified

8/10 Good

N

Liked: Cleanliness, amenities, property conditions & facilities
綺麗でしたし スタッフも優しい
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dong Uk

Liked: Cleanliness, staff & service, amenities
가성비로 따지면 좋은 호텔입니다 다만 문이 철제라서 그런지 방음이 약한 건 조금 아쉽네요 900엔 조식 뷔페는 퀄리티가 좋았습니다 다음에 또 우츠노미야를 가게 된다면 꼭 다시 머물고 싶습니다.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

タカシ

掃除は3日に一回はやはりキツイ。2日に一回にして欲しい。
Stayed 4 nights in Oct 2025
Verified

4/10 Poor

なおみ

Disliked: Cleanliness, amenities, property conditions & facilities
駅から少し遠く、部屋の広さのわりに価格が高かった。
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Kiyoshige

Liked: Cleanliness, staff & service, property conditions & facilities
便利です
Stayed 1 night in Sep 2025
Verified

8/10 Good

みゆき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近、TRLとアクセスが良く、ランドリー、レンジなど手軽に使用できるので急な宿泊や連泊にリーズナブルに過ごすにはお勧め。近隣には人気のペニーレインやフォー、ラーメン、中華、名物餃子数店舗、館内にも朝食ビュッフェ有り、近隣ホテルの朝食ビュッフェ利用も楽しい
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から程よく近く静かな環境で快適に過ごせました。 周辺には飲食店も多く、とても便利です。 シャワーの水圧もしっかりしていて、リフレッシュできました。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

たつや

Liked: Staff & service, property conditions & facilities
以前も利用させていただきましたが、今回もとてもよかったです。
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

まきこ

Liked: Staff & service
駅近でよかったです
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

ゆうこ

Disliked: Cleanliness, staff & service, property conditions & facilities
コンビニが近いと書いてあったが遠かった。宇都宮駅から分かりづらく、スタッフに聞いても丁寧に教えてくれなかった。
Stayed 1 night in Jun 2025
Verified

6/10 Okay

SAITO

Disliked: Cleanliness
あまり清潔感はなかった
Stayed 1 night in May 2025
Verified

6/10 Okay

Kenjiro

西口にも同様のホテルがあり、混乱しましたが、 食堂の方は親切でした。
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Yoshiaki

Liked: Staff & service
Disliked: Property conditions & facilities
部屋は狭く隣のビルの工事の影響かもしれませんが、外光もほとんど入らず暗かったですが、値段相応かとも思います。 寝るだけなら十分でした。
Stayed 1 night in May 2025
Verified

6/10 Okay

????

ちょい、宇都宮駅から離れてるから 不便でわありますが、LRTの駅は近いので LRTに乗りたい人は、便利
Stayed 1 night in May 2025