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Smile Hotel Utsunomiya Nishiguchi Ekimae

3.0 star property

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Photo gallery for Smile Hotel Utsunomiya Nishiguchi Ekimae

A modern hotel lobby with a reception desk, a seating area with yellow cushions, and large glass doors leading outside.
A hallway with wooden walls and a yellow accent wall, leading to a room with a sign indicating a men's and women's restroom and a wheelchair-accessible facility.
A modern hotel lobby with three elevators, a digital information board, and a wooden floor.
The exterior of the Smile Hotel with a modern design, featuring large glass doors and a well-lit entrance.
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
3-4-9 Ekimae-Dori, Utsunomiya, Tochigi, 321-0964
  • Place, Shinohara House
    ‪6 min walk‬
  • Place, Utsunomiya Castle Ruins Park
    ‪15 min walk‬
  • Place, Utsunoiya Futaarayama Jinja Shrine
    ‪15 min walk‬

Room options

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a computer, a TV, and a wardrobe.

Single Room, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

A hotel room with a bed, a desk with a computer, a TV, and a wardrobe.

Double Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Smile Hotel Utsunomiya Nishiguchi Ekimae

This smoke-free hotel features a restaurant, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are onsite. Housekeeping is available on request.
Smile Hotel Utsunomiya Nishiguchi Ekimae offers 120 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Utsunomiya hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Smile Hotel Utsunomiya Nishiguchi Ekimae. During your stay, you're just a quick walk from Shinohara House. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 7 minutes by foot from Shinohara House and a 2-minute drive from Utsunomiya Castle Ruins Park
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Utsunomiya Nishiguchi Ekimae also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Utsunomiya hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 9:30 AM.
Smile Hotel Utsunomiya Nishiguchi Ekimae has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,000 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 1400 for children
  • Nearby parking fee: JPY 1000 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Utsunomiya Nishiguchi Ekimae Hotel
Smile Hotel Utsunomiya Nishiguchi Ekimae Utsunomiya
Smile Hotel Utsunomiya Nishiguchi Ekimae Hotel Utsunomiya

Smile Hotel Utsunomiya Nishiguchi Ekimae Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 438 reviews
Rating 8 - Good. 160 out of 438 reviews
Rating 6 - Okay. 43 out of 438 reviews
Rating 4 - Poor. 16 out of 438 reviews
Rating 2 - Terrible. 12 out of 438 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff at the front desk.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Deepanksha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with helpful and smiling staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nami-kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & super breakfast buffet!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and facilities were nice and clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Naoko

Liked: Amenities
Clean, convenient
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly efficient and understanding!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

S D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location , very friendly staff

Great location and the friendliest of staff . The reception staff were faultless in every way.
Stayed 17 nights in Jan 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main hub of transportation. Very convenient access to different sightseeing spots.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service from the nicest staff

Great location, but above all wonderful staff !
Stayed 28 nights in Nov 2023
Verified

10/10 Excellent

koji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Hotel was quiet and clean.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Central location, quiet, clean, the best staff team make you feel welcome. Everything was just great! 10/10
Stayed 2 nights in May 2025
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location , Great staff .

Very handy for the train station. Excellent staff , always very friendly and helpful . Have stayed here before and will stay here again .
Stayed 28 nights in Feb 2024
Verified

10/10 Excellent

Nami-kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, of convenience & friendly staff!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic reception staff who couldn't have been more friendly or more helpful . Great location for the train station , and the Utsunomiya Don Quijote has a fantastic food hall .
Stayed 20 nights in Mar 2023
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Friendly staff. I left my suitcases twice, so I could go out and see the sights of Utsunomiya. I’ve stayed here twice now, and I’d recommend it just for the staff and how close it is to the station.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
7 Eleven downstairs was a game changer!
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Bernice

Room condition is ok, would have preferred alternate day room cleaning service.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Razel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows are little bit hard bat all are good
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

タカフミ

verygood
Stayed 1 night in Jul 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

james

Yes
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Akira Ming-Jui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2023