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Four Points Flex by Sheraton Utsunomiya

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Utsunomiya

Interior
Breakfast meal
Desk, laptop workspace, free WiFi, bed sheets
Exterior
Desk, laptop workspace, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
1-9-3 Shukugo, Utsunomiya, Tochigi, 321-0945
  • Place, Shinohara House
    ‪9 min walk‬
  • Place, Utsunomiya Castle Ruins Park
    ‪18 min walk‬
  • Place, Utsunoiya Futaarayama Jinja Shrine
    ‪4 min drive‬

Room options

View all photos for Room, 1 Single Bed

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 Single Bed

7.6 out of 10
Good
(13 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Single Bed

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 Single Bed

7.6 out of 10
Good
(4 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Four Points Flex by Sheraton Utsunomiya

Hotel in Utsunomiya
This hotel features laundry facilities, a 24-hour front desk, and free WiFi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
Four Points Flex by Sheraton Utsunomiya offers 323 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. This Utsunomiya hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.

During your stay at Four Points Flex by Sheraton Utsunomiya, you'll be within walking distance of Shinohara House. You'll find features like free WiFi in public areas and laundry facilities.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 12 minutes by foot from Shinohara House and a 2-minute drive from Utsunomiya Castle Ruins Park
As a guest of Four Points Flex by Sheraton Utsunomiya, you'll find a vending machine, laundry facilities, and an elevator. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Utsunomiya hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

UNIZO INN Express Utsunomiya
Four Points Flex by Sheraton Utsunomiya Hotel
Four Points Flex by Sheraton Utsunomiya Utsunomiya
Four Points Flex by Sheraton Utsunomiya Hotel Utsunomiya

Four Points Flex by Sheraton Utsunomiya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 107 out of 280 reviews
Rating 8 - Good. 93 out of 280 reviews
Rating 6 - Okay. 61 out of 280 reviews
Rating 4 - Poor. 16 out of 280 reviews
Rating 2 - Terrible. 3 out of 280 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elijah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, good location
Stayed 1 night in Sep 2025

10/10 Excellent

Karla

Stayed 3 nights in Sep 2025

10/10 Excellent

Ying Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Sep 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price
Stayed 1 night in Apr 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, staff was very helpful to foreigners I observed. The area itself is on the quieter side with a wnough to do
Stayed 3 nights in May 2025

6/10 Okay

Masaaki

Liked: Cleanliness
This location is very good.However it was not good about parking situation.
Stayed 1 night in Jan 2024

10/10 Excellent

Monzurul Karim

Stayed 1 night in Mar 2023

10/10 Excellent

sonya

Stayed 1 night in Mar 2023

10/10 Excellent

Auon

Liked: Cleanliness
good hotel good staff

4/10 Poor

Paul

Stayed 1 night in Oct 2022

10/10 Excellent

Hayato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Yuriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Mar 2022

6/10 Okay

レッド

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
２泊しましたが、ベッドか硬いのか疲れが取れませんでした。今日、帰宅しましたがすぐ横に少しなりました。
Stayed 2 nights in Nov 2025

6/10 Okay

MIHO

Business traveller
Liked: Cleanliness
sheratonで期待していましたが浴室が狭く居心地は微妙でした。ベッドはセミダブルサイズでしたがその分部屋が狭く外国人には厳しい広さだと感じました
Stayed 1 night in Nov 2025

6/10 Okay

MIHO

Stayed 2 nights in Oct 2025

8/10 Good

せつこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いい意味で、サービスがシンプル。朝食のパンも美味しかったです。コーヒーマシーンは、利用者が多いだけに、すぐ停止してしまい復旧を待つ時間が滞在中、何度かありました
Stayed 2 nights in Oct 2025

8/10 Good

TOMOE

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Yuki

Travelled with family, Travelled with family and small children
Liked: Staff & service
到着が夜中になってしまったのですが、スタッフの方の対応が良くて安心しました 部屋の煙草の匂いが残っていたのが残念でしたが、他はきれいに清掃されていました
Stayed 1 night in Oct 2025

4/10 Poor

makoto

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
ベッドに長い髪の毛が多数あった。とても不快で不衛生と感じた。
Stayed 1 night in Oct 2025

8/10 Good

???

Liked: Cleanliness, staff & service, amenities
部屋は清潔でした。 ただ、洗面台が少し水の流れが悪いのか詰まり気味だったのが気になりました。 朝食、パンは美味しかったのですが、パンのみでしたのでさすがに物足りなさを感じました。
Stayed 1 night in Oct 2025

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からは少し遠くなるのが多少ネックではありますが、スタッフの方の対応が丁寧だったので印象が良かったです。施設は綺麗で朝食のパンも美味しかったです。
Stayed 1 night in Oct 2025

10/10 Excellent

Yijen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and the room is quite clean!
Stayed 5 nights in Oct 2025