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Conca Bella Boutique Hotel & Wine Experience

Property class: 3
VIP Access

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Photo gallery for Conca Bella Boutique Hotel & Wine Experience

A restaurant setting with tables set for dining, featuring vases with flowers and wine glasses.
A hotel room with a large bed, a view through the window, and a wooden panel wall.
A couple dining at an outdoor table with a menu, two glasses of wine, and a stone wall in the background.
A modern kitchen with a wooden cabinet, a dining table with wine glasses and bottles, and a view of a courtyard through a large window.
A reception desk with a wooden panel design, a potted orchid, and a shelf with books and a framed picture.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Via Concabella 2, Vacallo, TI, 6833
  • Place, Cinema Theatre Chiasso
    ‪16 min walk‬
  • Place, Cormano Vini
    ‪16 min walk‬
  • Place, Via Gottardo
    ‪5 min drive‬
  • Airport, Lugano (LUG-Agno)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Double Room

A hotel room with a bed, a desk with a chair, a green armchair, a shelf with wine bottles, and a mirror.

Classic Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Valley view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Design Double Room

A hotel room with a large bed, a chair, a desk, and a window with curtains.

Design Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Valley view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern bedroom with a large bed, bedside lamps, a wooden panel wall, a small round table with a bottle and glass, and a view into the adjacent room with a patterned wall and a desk.

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • Valley view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Economy Single Room

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Economy Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Conca Bella Boutique Hotel & Wine Experience

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, concierge services, and express check-in.
Conca Bella Boutique Hotel & Wine Experience offers 17 air-conditioned accommodations with minibars and hair dryers. Televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Vacallo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Conca Bella Boutique Hotel & Wine Experience, you'll be close to Villa Bernasconi. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Ristorante Conca Bella
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground and bike rentals
  • 11 minutes by car from Lake Lugano and 7 minutes from Villa Olmo
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Conca Bella Boutique Hotel & Wine Experience. For a fee, parking is available. You'll have access to the indoor pool and outdoor pool at a partner property.

This 3-star Vacallo hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:00 AM.
Ristorante Conca Bella - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating. Reservations are required. Open select days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Train station pick-up and drop-off shuttle (surcharge)
  • Parking on site (CHF 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: CHF 18 for adults and CHF 18 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Conca Bella

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Playground
  • TV in common areas
  • Wine tasting room
  • Wine tours
  • Winery release events

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Champagne service
  • Minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Tuesday - Saturday (7:30 AM - 10:00 PM) and Sunday - Monday (7:30 AM - noon)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CHF 15 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 18 for adults and CHF 18 for children
  • Self parking fee: CHF 10 per day
  • Pet fee: CHF 15 per pet, per night
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: CHF 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Conca Bella Boutique Hotel & Wine Experience offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Tuesday - Saturday: 7:30 AM - 10:00 PM
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Conca Bella
Conca Bella Hotel
Conca Bella Hotel Vacallo
Conca Bella Vacallo
Conca Bella
Conca Bella & Wine Experience
Conca Bella Boutique Hotel & Wine Experience Hotel
Conca Bella Boutique Hotel & Wine Experience Vacallo
Conca Bella Boutique Hotel & Wine Experience Hotel Vacallo

Conca Bella Boutique Hotel & Wine Experience Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 90 reviews
Rating 8 - Good. 30 out of 90 reviews
Rating 6 - Okay. 7 out of 90 reviews
Rating 4 - Poor. 2 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a few nights. Would stay again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights as I was working local. Staff were excellent and so friendly food was amazing and will definitely stay again next time. Was made to feel very welcome
Stayed 11 nights in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from this simple hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities
🙏
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Stay!

We loved this hotel and location! The host was very accommodating and easy to get in touch with. We loved it. We would totally stay again.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Vitali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Amandeep

Liked: Property conditions & facilities
Clean room
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Catharine

Liked: Amenities, property conditions & facilities
We had a lovely experience staying at Conca Bella. We arrived later than expected and were so grateful to be seated for dinner at the hotel restaurant - despite it being quite busy. All of the food was fantastic and seasonal. We could not have asked for more.
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

michel

Disliked: Staff & service, amenities, property conditions & facilities
I am writing to express my strong dissatisfaction with my recent stay at Conca Bella Boutique Hotel. Upon check in, we were not initially given the upgraded room we expected in addition to the VIP perks for food. On the second day, staff informed us there had been a misunderstanding and moved us to a different room, which they described as an upgrade. However, this new room turned out to be significantly worse. The room was extremely hot due to direct sun exposure throughout the day. We turned on the air conditioning and waited, but after 20 minutes, the temperature had not improved at all. When we attempted to contact reception, we discovered that the room did not have a telephone—something I have never experienced in any hotel before. I had to use my personal phone to call the front desk, only to be told that the “upgraded” rooms do not have functioning air conditioning, as these units are only turned on during the summer months. This was very frustrating, especially considering that the standard room we were originally in did have working air conditioning. It is unacceptable that a supposed upgrade would offer fewer basic amenities than a standard room. Given that temperatures were already quite high, it made sleeping extremely uncomfortable. Additionally, when we tried to open the window for ventilation, it would not close properly afterward. As a result, mosquitoes entered the room and bit both me and my husband multiple times, further worsening our stay.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Agostino

The hotel and the res Have a very nice atmosphere, as well as the bar in the church’s square. Breakfast is a little unusual, as it is is brought to the table instead of having a buffet, but we did not have a menu, and the second day we received the same breakfast as the first without asking for a choice. Breakfast venue is the same as the dinner’s: on the first day the waiter was very nice, as we had extremely little time and he suggested the best options to save time. On the second day unfortunately we had to dine elsewhere because we didn’t know that on a Thursday there is a happy, therefore no dinner is served, so we had to take the car and drive. Aircon in the room is very poor, we had to sleep with the window open. On the second day for some reasons the room was not done nor cleaned, beds were as we left them. Some hiccups with the car park, which caused us to repetitively move the car even though I had previously booked a spot. Positive: minibars are empty but there are fridges on each floor, where you can self-charge drinks on your room. Also, a selection of 6 wines is available to choose from, and free water (very rare these days!!).
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Claudius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jederzeit gerne wieder. Die Umgebung mit Wanderwegen um den Breggia Fluß und die Nähe zum Comer See sind Argumente für diese Location.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jerry

Es ist nicht Perfekt, aber
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Hugo

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Zimmer nicht ganz sauber! Personal nicht ganz so freundlich! Frühstück ?
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Ruedi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uns hat alles ausgezeichnet gefallen, von a-z hervorragend. Beim nächstenmal wollen wir dann das Abendessen und evtl. eine Weindegustation erleben. R. und A. Wehrli
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schöner Zwischenstopp

Sehr aufmerksames Team. Schönes Zimmer mit kleinem Balkon, sehr ruhig gelegen. Tolles Frühstück und sehr guter Service. Unbedingt auf der Terrasse einen Aperol Spritz genießen!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Tiago

Liked: Staff & service, property conditions & facilities, room comfort
Pelas fotos fui com uma expectativa maior do que realmente foi. Mas um hotel bom
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Stig

Liked: Staff & service

helt meld

helt middels hotell. morsomt konsept med vindispenser og en bra vinkjeller, men ellers var hotellet ikke noe spesielt
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Schönes gut gelegenes Hotel. Bequeme Betten. Sehr freundliches Personal. Wir haben es sehr genossen. Lieben Dank!
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig gelegen und schöne Umgebung. Unmittelbar angeschlossen ein schönes Restaurant und tolle Weine!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel, gutes Frühstück
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Marcos Raul Camacho

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Sietske

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was niet zoveel
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

JO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nickel propre avec un concept particulier pour gouter du vin quand on veut en libre service. Le personnel est tres accueillant , souriant, et parle un peu francais. Ils sont au petit soin meme pour un diner tardif. Je le recommande.
Stayed 1 night in May 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Gut für eine Nacht

Das Frühstück ist kein Buffet und wir jedem Gast einzeln auf einem kleinen Tablett serviert und es gab leider jeden Tag exakt das Gleiche ohne jegliche Variation. Der Espresso und der Cappuccino sind hervorragend. Das Zimmer war schön sauber und das Bett angenehm fest, aber leider auch sehr hellhörig. Das Personal ist freundlich und schnell. Für die lauten rücksichtslosen anderen Gäste, welche ewig im Treppenhaus diskutieren, saufen und feiern bis weit nach Mitternacht kann das Hotel nichts, aber hier würden vielleicht zusätzliche Türen helfen um den Lärm dort zu halten wo dieser erzeugt wird.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel mit sehr freundlichem Personal
Stayed 2 nights in Jan 2024