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Hotel Valkenburg by Mercure

4.0 star property

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Photo gallery for Hotel Valkenburg by Mercure

Exterior
Exterior
Reception
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
DE LEEUWHOF 10, Valkenburg aan de Geul, 6301 KZ
  • Place, Valkenburg Holland Casino
    ‪9 min walk‬
  • Place, Valkenburg Caves
    ‪10 min walk‬
  • Place, Valkenburg Christmas Market
    ‪12 min walk‬
  • Airport, Liege (LGG)
    ‪37 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

8.4 out of 10
Very good
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Hotel Valkenburg by Mercure

A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and multilingual staff assistance are onsite. Housekeeping is available on request.
Hotel Valkenburg by Mercure offers 65 air-conditioned accommodations with minibars and espresso makers. 44-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Valkenburg by Mercure, you're just a quick walk from Roman Catacombes. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include locker space, a meeting room, and a multilingual staff
  • Onsite recreation includes bike rentals
  • 12 minutes by car from Mecc Maastricht and 15 minutes from Vrijthof
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Valkenburg by Mercure also features multilingual staff, a porter, and an elevator.

This 4-star Valkenburg aan de Geul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Restaurant RUW. - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant RUW.

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Double-glazed windows
  • Electric bike charging
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.70 per person, per night. This tax does not apply to children under 6 years of age.
  • Service fee: EUR 3.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Nearby parking fee: EUR 14 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Valkenburg by Mercure Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 30 out of 76 reviews
Rating 8 - Good. 28 out of 76 reviews
Rating 6 - Okay. 11 out of 76 reviews
Rating 4 - Poor. 5 out of 76 reviews
Rating 2 - Terrible. 2 out of 76 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HAD A WONDEFULL STAY AT THE HOTEL
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and friendly staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

Friendly welcome and great hotel
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Ten minute walk from all the hustle and bustle, very quiet. Friendly staff. Lovely hotel. Bed very comfy. Room very clean and spacious.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but comfortable. Breakfast was excellent.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Was a great stay in the Mercure Valkenburg for a business trip. Nice spacious room with walk in shower. Breakfast was nice selection of hot and cold options. Staff very helpful and friendly. Only downside was no customer parking available on site which is my error
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Sergiejus

Liked: Staff & service
Room was cold, bathroom dark, breakfast - late
Maximum you can put is 20 degrees, however in reality it is less. In hallways was warmer than in room
Breakfast starts at 7am, 7:10 no warm food yet
Shower drain installed so poorly it floods the whole bathroom
Shower drain installed so poorly it floods the whole bathroom
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Iain

Liked: Cleanliness
The Reception staff much improved since our last visit. They were very friendly and helpful. Hotel is comfortable and in a great location. Parking continues to be a problem - there isn’t any! You need to pay and park on the street which is 5-10 minutes walk from the hotel.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Frank

I do'nt like the parking. Match money
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alexander-Michael

Liked: Cleanliness, staff & service, amenities
Super zimmer
Stayed 4 nights in Dec 2025
Verified

8/10 Good

stefaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Badkamer en toilet zijn 2 aparte kamers. Slim.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Waldemar

Liked: Cleanliness
Disliked: Staff & service
Unflexibler Manager. Wir hatten zwei Zimmer gebucht. Bei der Buchung ist mir leider ein Fehler beim Datum unterlaufen, und wir wollten eine Woche früher anreisen. Der Hotelmanager zeigte sich jedoch wenig kulant und lehnte es ab, die Buchungsdaten zu ändern – obwohl noch mehrere Zimmer frei waren.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket fint hotell speciellt för cyklister. Bra personal välstädat och nära till centrum.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適

快適だった。朝食も美味しい。
Stayed 2 nights in May 2025
Verified

4/10 Poor

Margreet

Heel weinig keuze op de menukaart dus maar ergens anders gaan eten
Stayed 1 night in May 2025
Verified

6/10 Okay

Ernst

Liked: Staff & service
Het hotel heeft een eigen charme. Maar tegelijkertijd heeft het iets kils. De kamer is ruim, de uitrusting van de kamer is karig te noemen.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Janneke

Liked: Cleanliness, staff & service, amenities
Het "Kerstdiner" viel heel erg tegen. Voorgerecht prima Hoofdgerecht, zeer teleurstellend. Beenham bijna koud, verschrompelde aardappeltjes, oude groente. Nagerecht, veel te groot stuk taart.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

valerie

Liked: Cleanliness, staff & service
Leuke accommodatie, rustige ligging
Stayed 1 night in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre séjour à été agréable. Nous avons un petit regret qu'il n'y ait pas de personne parlant un peu français. Juste un jeune homme à l'accueil qui a fait l'effort de nous parler et de nous aider.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Jaap

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Prima verblijf voor een weekendje limburg. Of het het geld waard is, valt over te twisten Inchecken duurde lang. Lange rij en 1 persoon die alle mensen moest helpen. De kamers zijn van alle gemakken voorzien echter kon het op sommige plekken wat schoner. Spinnewebben in de hoeken, kalkvlek op de vloer in de douche en zilvervisjes in de badkamer. Jammer dat er geen wasbakje bij de wc is. Ontbijt was goed. Ook hier op zondag een lange rij. Het personeel doet zijn best en is vriendelijk Ze werken hard genoeg!!! Iets met personeelstekort?
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Inge

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi hotel met prima ligging
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities
Rustige omgeving in een goed onderhouden hotel
Stayed 1 night in Jun 2024
Verified

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Net hotel, mooi gelegen op loopafstand van de belangrijkste winkelstraat. Lekker ruim opgezet.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Carsten

Liked: Staff & service
Gute Lage, Zentrum zu Fuß schnell zu erreichen. Sehr freundliches und hilfsbereites Personal. Bequeme Betten. Fahrradfreundlich. Frühstück ist sehr Standard aber nicht mehr. Toilette und Waschraum getrennt aber dadurch fehlt definitiv ein Handwaschbecken bei der Toilette. Zimmer modern und rel. groß aber sehr dunkel. Nur ein kleines Fenster. In unserem Zimmer gab es keinen Schrank, nur offene Ablagen. Auch sonst eher spartanisch eingerichtet. Für Dienstreisen okay aber für eine Urlaubsreise eher nicht. Für ein- und ausladen kann man direkt am Hotel halten, aber kein Parkplatz direkt am Hotel. Das Auto parken kann man nur auf öffentlichen Parkplätzen für 8,- bzw. 9,- Euro pro Tag
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Paulien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nette kamer. Goed geïsoleerd. Fijn bed. Ruime inloop douche. Vriendelijk personeel.
Stayed 2 nights in Feb 2024