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Hotel Hacienda Otoch

2.0 star property

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Photo gallery for Hotel Hacienda Otoch

Smart TV
Smart TV
Smart TV
Front of property
Smart TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
237 C. 39 Bacalar, Valladolid, Yuc., 97784
  • Place, Calzada de los Frailes
    ‪6 min walk‬
  • Place, Convent de San Bernardino de Siena
    ‪6 min walk‬
  • Place, Cathedral of San Gervasio
    ‪11 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Hacienda Otoch

This smoke-free hotel features an outdoor pool, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden. Housekeeping is available on request.
Hotel Hacienda Otoch offers 6 air-conditioned accommodations with complimentary toiletries and ceiling fans. Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Hacienda Otoch, you're just a quick walk from Calzada de los Frailes. Features include free WiFi in public areas and an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Calzada de los Frailes and Convent de San Bernardino de Siena
Hotel Hacienda Otoch offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces.

This Valladolid hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom

Entertainment

  • Smart TV with cable channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Hacienda Otoch

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Towels fee: MXN 150 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Hacienda Otoch Hotel
Hotel Hacienda Otoch Valladolid
Hotel Hacienda Otoch Hotel Valladolid

Hotel Hacienda Otoch Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Donna

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
The room was clean. The staff, who checked us in was very accommodating and friendly. Would be nice to have coffee in the lobby. No blanket on bed, just one sheet. I woke up cold. Feel there should be a blanket on the bed, not just a sheet. Otherwise, beautiful hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

angelina

Stayed 1 night in Dec 2025

10/10 Excellent

FELIPE DE JESUS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ULTRASUPER RECOMENDADO!!!!

¡Excelente lugar! Súper limpio, cómodo, agradable , accesible MUY ECONÓMICO!!!! pero lo mejor es que el personal súper amable, atento, buscando resolver, a pesar de que no siempre reciben la mejor actitud del huésped
Stayed 1 night in Apr 2025

10/10 Excellent

pitther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debería de haber al menos 1 silla en las habitaciones algún otro mueble para poder dejar las maletas y no se queden en el suelo.
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno, bonito y barato

Es un hotel nuevo, a unas cuadras del centro, muy limpio y muy bonito, te atienden amablemente
Stayed 2 nights in Dec 2023