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Best Western Plus Burnaby Hotel

2.5 star property

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Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Lunch and dinner served
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Place, Deer Lake
    ‪8 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Queen Room with Sofabed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4
  • Free Wi-Fi

Accessible-1 Queen, Mobility Accessible, Bathtub, Work Desk, In-Room Safe, Mini Fridge, Non-Smoking, Full Breakfast

  • Sleeps 2
  • Free Wi-Fi

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Full Kitchen, in-Room Safe, Sofabed

  • Sleeps 4
  • Free Wi-Fi

1 King Bed, Non-Smoking, Sofabed, Work Desk, Refrigerator, in-Room Safe

  • Sleeps 4
  • Free Wi-Fi

1 Queen Bed, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 2
  • Free Wi-Fi

View all photos for Acess1Queenmobilityacessbathtubworkdeskinroomsafeminifridgenosmokfullbreakfast

In-room safe, desk, laptop workspace, blackout curtains

Acess1Queenmobilityacessbathtubworkdeskinroomsafeminifridgenosmokfullbreakfast

  • Sleeps 2
  • Free Wi-Fi

King Room

  • Sleeps 4
  • Free Wi-Fi

One Bedroom Suite

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Lobby sitting area
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG
Metrotown
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,483 reviews
The price is €199
includes taxes & fees
31 May - 1 Jun
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

About this property

Best Western Plus Burnaby Hotel

A restaurant, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities.
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
The free breakfast at Best Western Plus Burnaby Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Metropolis at Metrotown. Features include free WiFi in public areas, plus a restaurant and a business center. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a computer, and laundry facilities
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Metropolis at Metrotown and 12 minutes from Pacific Coliseum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Burnaby Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Burnaby hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
Jin Jiang Shanghai - This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 10 per night)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (445 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: CAD 20

Late check-in subject to availability

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: CAD 20

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 15 and close September 15.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings

Best Western Plus Kings Burnaby

Burnaby Best Western

Best Western Plus Kings Inn Burnaby

Best Western Burnaby

Best Western Plus Kings Inn

Best Western Plus Kings Inn Conference Centre

Best Western Plus Burnaby

Plus Burnaby Hotel Burnaby

Best Western Plus Burnaby Hotel Hotel

Best Western Plus Burnaby Hotel Burnaby

Best Western Plus Burnaby Hotel Hotel Burnaby

Best Western Plus Burnaby Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 726 out of 1370 reviews
Rating 8 - Good. 392 out of 1370 reviews
Rating 6 - Okay. 172 out of 1370 reviews
Rating 4 - Poor. 45 out of 1370 reviews
Rating 2 - Terrible. 35 out of 1370 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Reeah

Stayed 1 night in Dec 2025

10/10 Excellent

bryan

Stayed 1 night in Feb 2026

6/10 Okay

Carly

Stayed 1 night in Feb 2026

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast is amazing !!! Waffles, pancakes, bacon,eggs the hole nines
Stayed 1 night in Feb 2026

8/10 Good

hjalmar

Stayed 2 nights in Feb 2026

4/10 Poor

Selami

Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

6/10 Okay

John

Liked: Property conditions & facilities
Decent room very nice staff
Stayed 1 night in Feb 2026

10/10 Excellent

Brianna

Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
Outstanding staff
Stayed 1 night in Feb 2026

10/10 Excellent

Nicole

Stayed 3 nights in Jan 2026

8/10 Good

Johnathan

Stayed 1 night in Jan 2026

8/10 Good

Ian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was good clean Reception staff were good and remembered me from my last visit.
Stayed 1 night in Feb 2026

6/10 Okay

Brandon

Business traveller
Disliked: Amenities, property conditions & facilities
Cons: Could hear people through the walls, bed was sunken in, no Hot water next morning, average breakfast options Pros: Good TV, Fridge, Clean, Good pillows
Stayed 1 night in Feb 2026

10/10 Excellent

Dwayne

Stayed 2 nights in Feb 2026

6/10 Okay

Vince

Stayed 2 nights in Feb 2026

10/10 Excellent

Sandra Luz

Stayed 6 nights in Dec 2025

8/10 Good

Ian

Stayed 1 night in Jan 2026

10/10 Excellent

Isaac

Stayed 1 night in Jan 2026

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were very nice and accommodating. The Breakfast options were great. We were a bit surprised to discover this Hotel is actually a MOTEL!!
Stayed 7 nights in Jan 2026

6/10 Okay

Carlie

Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2025

8/10 Good

Kefyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice breakfast and friendly staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gilles

Stayed 1 night in Jan 2026