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DoubleTree by Hilton Hotel Vancouver

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Vancouver

Premium bedding, down duvets, pillow-top beds, in-room safe
Games room
Daily buffet breakfast (USD 12.95 per person)
Suite, 1 Bedroom | Living area
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
12712 SE 2nd Cir, Vancouver, WA, 98684
  • Place, Bridgeport
    ‪3 min walk‬
  • Place, Cascade Park
    ‪9 min walk‬
  • Place, 205 Commerce Center
    ‪11 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(31 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

  • 34 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing)

Room, 1 Queen Bed, Accessible (Mobility & Hearing)

Room, 1 Queen Bed, Accessible (Mobility & Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Living area

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Vancouver

Suburban hotel with airport shuttle service and a 24-hour fitness center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel Vancouver offers 98 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 39-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Vancouver. During your stay, you'll be close to Cascade Station. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at Press Northwest, a buffet restaurant that serves American cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Vancouver Mall and 10 minutes from Cascade Station
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
DoubleTree by Hilton Hotel Vancouver offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Vancouver. A roundtrip airport shuttle is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Vancouver hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Press Northwest - This buffet restaurant specializes in American cuisine and serves breakfast only.
Press Northwest Bar - This bar specializes in pizza. Open select days.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Press Northwest
  • Press Northwest Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 2,400 square feet of conference space
  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 7 2025 to December 8 2025 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
DoubleTree by Hilton Hotel Vancouver offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to midnight.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenix Inn Suites Hotel Vancouver
Phoenix Inn Suites Vancouver
Phoenix Hotel Vancouver
Phoenix Inn - Vancouver Hotel Vancouver
DoubleTree Hilton Hotel Vancouver
DoubleTree Hilton Vancouver
Doubletree By Hilton Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel
DoubleTree by Hilton Hotel Vancouver Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel Vancouver

DoubleTree by Hilton Hotel Vancouver Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 108 out of 1001 reviews
Rating 2 - Terrible. 92 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remodel in progress but still nice.

They were in the middle of a remodel so that affected cleanliness a bit. All of the staff I interacted with were very nice. I wouldn’t be surprised if technology lostmy request for ground floor/no stairs between here and there. I didn’t find out till check in that the elevator was out and the first floor was full. The breakfast was amazing!
Stayed 1 night in Sep 2025

6/10 Okay

Shelly

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was fine; it provided a place to grab a few hours' sleep before our early flight... and I was grateful for the family suite to keep everyone together. Guest service was terrible - never anyone at the front desk when we needed something. No vending machines so we had to pay $5 for a bottle of water! Pool was freezing cold and there were no towels. If you just need a clean, comfortable place to sleep, then this works. Just don't expect anything more (and bring your own water!)
Stayed 1 night in Sep 2025

10/10 Excellent

Javier

Travelled with family and small children
Liked: Amenities
Great stay, but very disapointing that you would have to pay for vreakfast.. 14 extra a person???
Stayed 2 nights in Aug 2025

6/10 Okay

Loretha

Liked: Staff & service
The property was under renovations.. including the elevator. Not a huge deal.. but the curtains in the room were definitely not big enough to cover the whole window. I recommend fixing that.
Stayed 1 night in Sep 2025

6/10 Okay

Dale

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice people
Stayed 3 nights in Aug 2025

8/10 Good

Sue

Liked: Cleanliness
It was nice, but you can definitely tell it is being renovated. Our room had a nice bed, but only 1 chair to sit in and no sofa. And there was plenty of room for another bed or sofa—so kinda weird.
Stayed 2 nights in Aug 2025

4/10 Poor

angela

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property was under renovation which was no problem. I’m glad to see a business putting money back into the property. The room we booked was a king bed with a separate pull out sofa bed. Upon entering the room it was only the king bed and an empty sitting area with the second tv and nowhere to sit and watch it. The sofa bed was for our son to sleep on. Went back to the front desk to at least request a roll away just to be told there were none left. We asked to be switched to a two queen room to be told the same, there were none available. The only thing the staff could offer was more blankets and pillows for the floor. This is unacceptable when you pay for a king with sofa bed and they expect your guest to sleep on the floor. We would have switched to an acceptable hotel but not knowing if Travelocity would refund for this hotel made me uneasy. I didn’t want to end up paying for two hotels for one night in Vancouver and not be refunded for the Double Tree. Very disappointing and frustrating. We made it work and our son slept on the floor. A property should not advertise rooms that aren’t as described.
Stayed 1 night in Aug 2025

2/10 Terrible

angela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We booked a king room with a pull out sofa bed. When we went into the room the sofa bed was missing, just a wide open area with a second television and nowhere to sit. The front desk said there were no available roll aways available and no available double queen rooms. The front desk could only offer blankets and pillows for my 11 year old son to sleep on the floor.
Stayed 1 night in Aug 2025

4/10 Poor

Brianne

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Warm pool
Stayed 1 night in Aug 2025

2/10 Terrible

Southanoum

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were notified of renovations, this was not told to us prior to the booking. Our first room had black mold all over the bathroom ceiling. We got switched rooms, although both rooms did not have a couch like in the listing. Much of the furniture and curtains were coming apart. Without notice they had shut off all the water throughout the building in the night. Which was awful as we got back to the room late and had no way to wash our hands, faces, shower, or even flush the toilet. They were also doing reconstruction in the room below us at 5am so it was quite noisy. They did not do anything for the inconveniences, it was an awful stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Kathleen

Business traveller
Liked: Cleanliness
No elevator. Little help from front desk. Ice machine didn’t work.
Stayed 1 night in Jul 2025

10/10 Excellent

Lily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was super friendly
Stayed 1 night in Jul 2025

6/10 Okay

Larry

Stayed 1 night in Jul 2025

6/10 Okay

Judie

Stayed 1 night in Jul 2025

2/10 Terrible

Christina

Stayed 2 nights in Jul 2025

6/10 Okay

Niaomi

Travelled with family
Liked: Staff & service
The room didn’t have a desk to sit at & I was there for 2 nights and had to work for the day while I was there. There was also an alarm that randomly went off during the day. I called maintenance to look at it so that it wouldn’t go off at night. He came in and looked at one quickly but had to rush off for an appointment. The alarm ended up going off again at 9 pm and again at 1 am. It lasted about 10 minutes each time and shut off on its own but still woke us up. Not the best hotel experience.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The staff was amazing. But the room wasn't fully put back together after the remodel, tv wasn't connected, things weren't plugged in. That eco friendly toilet plugged 3 times and we had to unclog due to lack of staff. The gal who worked the breakfast also did amazing even though she didn't have anyone else helping her and your hotel was full with softball teams.
Stayed 3 nights in Jul 2025

2/10 Terrible

Zakhar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction, elevators don’t work it’s dusty and dirty
Stayed 2 nights in Jul 2025

8/10 Good

Kathy

Stayed 1 night in Jul 2025

8/10 Good

Heather

Travelled with family
Liked: Staff & service
Staff was friendly and helpful, but hotel was undergoing a major renovation during our stay. The elevator was out of order.
Stayed 2 nights in Jul 2025

2/10 Terrible

Joselyn, San Bruno

Disliked: Property conditions & facilities
The property is in construction, air conditioning didn’t work in the pool area, the elevator didn’t work, for two night my smoke detectors were loudly beeping. They tried to Out in new batteries but didn’t work. The second night the same thing happened. All they could offer me
Stayed 3 nights in Jul 2025

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible hotel. Under construction, no elevators, air conditioning didn’t work, rooms spelled musty. Way over priced! No better than a motel 6!
Stayed 1 night in Jul 2025

10/10 Excellent

Lanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025