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Hilton Vancouver Metrotown

4.0 star property

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Photo gallery for Hilton Vancouver Metrotown

Situated in the heart of the city, this hotel offers stunning views of the urban landscape.
Enjoy a panoramic view of the city and mountains from this room's large window.
Relax in a spacious room with a large bed, two bedside tables, and a window offering a city view.
Enjoy a delicious breakfast at our hotel's buffet, featuring a variety of fresh fruits and prepared dishes.
Relax in our spacious, open-plan lobby with a mezzanine level offering a view of the lower area.

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Metropolis at Metrotown
    ‪3 min walk‬
  • BC Place Stadium
    ‪15 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪16 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(18 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Parlor)

View from room

Room (Parlor)

  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level

Suite, 1 Bedroom, Executive Level

Suite, 1 Bedroom, Executive Level

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Club lounge access

Executive Room, 1 King Bed, Club lounge access

Executive Room, 1 King Bed, Club lounge access

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Mobility Accessible W/ Roll in Shower

1 King Mobility Accessible W/ Roll in Shower

1 King Mobility Accessible W/ Roll in Shower

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Club lounge access

Executive Room, 2 Queen Beds, Club lounge access

Executive Room, 2 Queen Beds, Club lounge access

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Suite, 1 King Bed, Club lounge access

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Experience the urban lifestyle at this hotel, featuring a Starbucks coffee shop and restaurant on site.

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1308)
The price is €253
for 1 room
includes taxes & fees
17 Aug - 18 Aug
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

About this property

Hilton Vancouver Metrotown

Suburban hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Hilton Vancouver Metrotown offers 283 accommodations with safes and coffee/tea makers. Beds feature down comforters. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Hilton Vancouver Metrotown. During your stay, you're just a quick walk from Metropolis at Metrotown. Free WiFi in public areas, an outdoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Time and Place
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 4-minute walk from Metropolis at Metrotown and 14 minutes by car from Simon Fraser University
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Vancouver Metrotown offers its guests a children's pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15419 square feet (1432 square meters) and includes a conference center. A terrace, multilingual staff, and concierge services are also featured at the eco-certified Hilton Vancouver Metrotown. For a fee, parking is available.

This 4-star Burnaby hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.
Time and Place - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 22 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 33 for adults and CAD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (15,419 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 55.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 33 for adults and CAD 22 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Covered self parking fee: CAD 22.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hlazo, Kamloops

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, featuring a very comfortable bed and a good bathtub. Would suggest better coffee options for in room. The gym had nice equipment, though the weight area felt a bit cramped. I was disappointed that the pool and hot tub said on the website it was closed but it was open! I should've planned better. However, the staff were exceptionally friendly, and the concierge offered helpful local food recommendations. Overall, a pleasant stay with comfortable accommodations and excellent service.
Stayed 2 nights in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hotel, lots of restaurants within walking distance. Amenities were decent.
Stayed 2 nights in Apr 2025

6/10 Okay

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty bathroom floor. Elevator not working. I was stuck in one that had not been working properly but management hadn't put an out of service sign or barriers. Ice machine on our floors was out of order. The one on the next floor was discharging ice all over the floor. The underground parking is extremely busy and frequently backed up. At $22 per night it was frustrating to deal with. Overall i expected more from a Hilton.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joyce Amelia, Downey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, safe facility, cleanliness was very obvious not only in our room but the whole facility overall. This has been my second visit and will definitely come back here next time I we visit Vancouver/Burnaby area.
Stayed 2 nights in Apr 2025

6/10 Okay

Darryl

Liked: Cleanliness, staff & service
Overpriced for a tired property. Staff were friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Kafai

Stayed 2 nights in Apr 2025

10/10 Excellent

Harley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

2/10 Terrible

Shubham

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was overbooked. While they accommodated us in a different hotel, we were looking for next to metropolis and had plans accordingly. Staff was nice, but overall experience was inconvenient.
Stayed 1 night in Apr 2025

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton Metrotown

We enjoyed our stay. The room was quiet. The parkade was difficult to navigate with tight corners , which was really the only negative . We liked the location especially a 10 minute walk to Central Park, a short walk to Saveon foods.
Stayed 3 nights in Apr 2025

4/10 Poor

Neeraj

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Old property. Needs an upgrade.
Stayed 3 nights in Apr 2025

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all fantastic. Only complaint would be the bed was saggy and woke up with a sore back.
Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AC DC Concert road trip

It was easy to acces close to the sky train to get to BC place and great restaurants nearby
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. So many places to see and visit within very short distance. Room was very clean and had everything I needed. Had a little trouble with the a/c, but a call to the receptionist fixed it.
Stayed 2 nights in Apr 2025

8/10 Good

EnayetullahEnayet

When I reserved parking and breakfast was included in the hotel charge me extra for parking I paid for breakfast
Stayed 4 nights in Apr 2025

8/10 Good

Alwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
So close to so much food (and shopping and skytrain)! It’s a little dated and rundown, but staff were efficient and friendly, and everything was really clean and quiet. We had a very fun and comfortable stay.
Stayed 3 nights in Apr 2025

6/10 Okay

Etienne Si Long, La Crescenta

Travelled with family
Liked: Cleanliness, staff & service, amenities
A little dated for everything, need some remodeling to charge this price to stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Mesia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again. Great location.
Stayed 2 nights in Apr 2025

8/10 Good

Aidan

Stayed 3 nights in Jan 2025

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Had to change rooms because the shower drain was plugged. Staff was vey accommodating when we requested a new room.
Stayed 3 nights in Apr 2025

8/10 Good

Shahadat

Travelled with family
Liked: Cleanliness
Cleanliness and service
Stayed 5 nights in Apr 2025

10/10 Excellent

MARGARET

Stayed 4 nights in Mar 2025

10/10 Excellent

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and accommodating staff. Very clean and spacious.
Stayed 1 night in Apr 2025

8/10 Good

Tracy

Travelled with family
Liked: Staff & service, property conditions & facilities
It was quite and clean
Stayed 2 nights in Mar 2025

8/10 Good

Christina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Apr 2025

10/10 Excellent

Yansu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Super super quiet. Clean
Stayed 2 nights in Mar 2025