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Hilton Vancouver Metrotown

4.0 star property

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Photo gallery for Hilton Vancouver Metrotown

A modern lobby with a curved glass wall, seating area, and a reception desk.
Creator video - submitted by Coffee Cup Exec
A hotel room with a large bed, two bedside tables, a TV, and a view of a cityscape with mountains.
A modern hotel breakfast area with a marble counter, buffet with fruits and cereals, and a coffee station.
A modern hotel with a glass facade, multiple floors, and a prominent Hilton sign.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

View all photos for One King Studio Suite with Sofabed

Hypo-allergenic bedding, down duvets, in-room safe, desk

One King Studio Suite with Sofabed

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free wired internet

Room

  • Sleeps 2
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Club lounge access

A hotel room with a large bed, a desk, a chair, a television, and a view of the city skyline.

Executive Room, 1 King Bed, Club lounge access

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Club lounge access

A hotel room with a large bed, two bedside lamps, a nightstand, and a view of a cityscape through a window with curtains.

Executive Suite, 1 King Bed, Club lounge access

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 2 Queen Beds, Club lounge access

A hotel room with two beds, a desk, a TV, and a view of tall buildings.

Executive Room, 2 Queen Beds, Club lounge access

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (High Floor)

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a sofa with cushions.

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(22 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, and a view of a cityscape through a window with curtains.

Deluxe Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

A modern hotel room with a large bed, two bedside tables with lamps, a dresser, and a view of tall buildings through large windows.

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Executive Level

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and a city view through large windows.

Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room (Parlor)

A modern living room with a sofa, two armchairs, a coffee table, and a dining table. There is a kitchen area with a microwave and a refrigerator. The room has a large window and a door leading to another room.

Room (Parlor)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed
  • Free wired internet

View all photos for 1 King Mobility Accessible W/ Roll in Shower

A hotel room with a bed, a desk, a TV, and a view of a cityscape.

1 King Mobility Accessible W/ Roll in Shower

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, two bedside tables, a TV, and a view of a cityscape with mountains.

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a sofa with cushions.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(36 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About this property

Hilton Vancouver Metrotown

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Hilton Vancouver Metrotown offers 283 accommodations with safes and coffee/tea makers. Beds feature down comforters. 55-inch LCD televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Hilton Vancouver Metrotown. During your stay, you're just a quick walk from Metropolis at Metrotown. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Time and Place
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 2-minute drive from Metropolis at Metrotown and 14 minutes from Rogers Arena
  • Dogs welcome for a fee (restrictions apply)
Hilton Vancouver Metrotown offers its guests a children's pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15419 square feet (1432 square meters) and includes a conference center. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Hilton Vancouver Metrotown. For a fee, parking is available.

This 4-star Burnaby hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.
Time and Place - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 25 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 32 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 35.70 for adults and CAD 23.10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (15,419 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 55.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 35.70 for adults and CAD 23.10 for children
  • Covered self parking fee: CAD 25 per night (in/out privileges)
  • Covered valet parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1009 reviews
Rating 8 - Good. 259 out of 1009 reviews
Rating 6 - Okay. 109 out of 1009 reviews
Rating 4 - Poor. 37 out of 1009 reviews
Rating 2 - Terrible. 47 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chiyo

Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kaiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. The room is very clean and well maintained.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast buffet! Lots to choose from and the wait staff was amazing! Sheri was very helpful and super friendly! Hotel staff were always able to help or answer questions! Would 100% stay here again!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

LaTonia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, very clean and staff was nice. Most importantly, Hotel was in an amazing location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

MEEZAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, great helpful staff
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the service was very good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

anuj

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean rooms
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Davorka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and exceptionally pleasant. I was very impressed by staff. All the food was high quality and tasty. Dinner and breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean, nice staff and good location
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liana

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, very comfortable beds, excellent location very close to shopping.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Feng

Very convenient location to the shopping area
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

HARJEET

Liked: Cleanliness
Everything no trouble it was a great place to stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shampoo & conditioner
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lithene

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, comfy beds, super clean and close restaurants, and mega shopping!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mel

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent (friendly, helpful professional), the lobby is attractive and spacious, excellent location (close to restaurants, shopping, sky train), the room was well priced.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, amenities
Perfectly located close to restaurants, shopping and public transportation. Hotel was clean, room was very nice.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Raiden

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Really friendly staff and nice rooms, however not worth the price whatsoever. More expensive than the downtown location despite being much harder to get to, much smaller and worse rooms, and pretty mediocre views.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel in a good location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Nice location; room was great.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Mustapha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t have the breakfast. The parking wasn’t bad
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cheryl

The staff were very nice and helpful. I had the best night sleep in a long time. The bed was super comfortable.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Tammy-Lee

Liked: Cleanliness
Parking was easy… check in was quick… view was spectacular…we just made this our go to when we visit from now on❤️
Stayed 1 night in Nov 2025