Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property

Choose dates to view prices

Room options

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(81 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible Bathtub

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Extra Floor Space (Top floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View (Top Floor)

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(78 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Family-friendly hotel with free breakfast connected to a shopping center in Burnaby
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG. During your stay, you'll be connected to a shopping center, and just a quick walk from Metropolis at Metrotown. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the proximity to shopping
  • 6.7 mi (10.8 km) from Rogers Arena and 6.9 mi (11.2 km) from Port of Vancouver
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 4 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the family-friendly Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG. Free self parking is available. A complete renovation of Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG was completed in December 2022.

This Burnaby hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Baby toys
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Sign language-capable staff
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 993 out of 1385 reviews
Rating 8 - Good. 281 out of 1385 reviews
Rating 6 - Okay. 57 out of 1385 reviews
Rating 4 - Poor. 24 out of 1385 reviews
Rating 2 - Terrible. 30 out of 1385 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish i could of got one more night as loved it but they were busy so I had to go elsewhere. There was a person doing drugs in the parking doors when we left so that was the only thing that was not good
Stayed 2 nights in Jul 2025

10/10 Excellent

Ratan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast team gave an excellent service and very good hot continental breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Garegin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blended comfort with care and thoughtfulness.

From the moment we arrived, the staff made us feel genuinely welcome. Check-in was fast, friendly, and efficient—which set the tone for the rest of our stay. Our room had great condition, with spotless linens. The complimentary bottled water were very thoughtful. The on-site complimentary breakfast also was excellent and service very prompt. The location is perfect—just a short walk to nearest subway station. We truly appreciated how the hotel blended comfort with care and thoughtfulness. I couldn't recommend this place more. We will definitely come back in our next trip to Vancouver!
Stayed 6 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

JIALEI, North York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and location, but the surrounding area is not safe because burnaby became dangerous due to wandering criminals.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marissa, Surrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here wish we could’ve stayed longer
Stayed 3 nights in Jul 2025

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Entrance to the lobby was blocked off from cars with no alternative directional signage showing where to park.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Other than Pareto check in. It was excellent.
Stayed 1 night in Jul 2025

8/10 Good

joel

Stayed 1 night in Jun 2025

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Emad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Junxiu

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great 3 day stay and enjoyed the hotel. Very good breakfast, easy location for parking and exploring the city
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Stayed 3 nights in Jun 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Albert, Markham

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
THE ROOM FOR 3 PERSONS ARE EXCELLENT ARRANGEMENT WE HAVE 1 KING SIZE BED PLUS 1 BIG SOFA BED
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Stayed 2 nights in Jun 2025

10/10 Excellent

jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staffs. very safe area. lots of food selections in walking distance. a little pricey, but worth it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, property conditions & facilities
Excellent service and location, considering I had a car to get to downtown.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Convenient to Metrotown Mall and Skytrain Restaurants all around it Breakfast range is terrific
Stayed 3 nights in Jul 2025

10/10 Excellent

Katrina Marie

Liked: Cleanliness, amenities, property conditions & facilities
Easy access to and from all our activities. Staff were warm and welcoming, especially the breakfast team!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rocky

Stayed 1 night in Jul 2025

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast staff!

The stay was great. We really appreciated the staff that provided our food. They were very kind and helpful and always tried to meet our needs.
Stayed 2 nights in Jun 2025