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Lonsdale Quay Hotel

4.0 star property
VIP Access

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Photo gallery for Lonsdale Quay Hotel

View from room
Lobby
Executive Room, 1 King Bed
Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    ‪1 min walk‬
  • Stanley Park
    ‪9 min drive‬
  • Canada Place
    ‪15 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(40 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(55 reviews)
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Lonsdale Quay Hotel

Convenient ski access, steps from Lonsdale Quay Market
Cozy up to a roaring lobby fireplace at Lonsdale Quay Hotel after an exciting day on the slopes.
Lonsdale Quay Hotel offers 70 accommodations with coffee/tea makers and bathrobes. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Lonsdale Quay Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Lonsdale Quay Market. Features include free WiFi in public areas, plus a gym and a 24-hour business center.
  • Free WiFi and wired Internet
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, bike rentals, and a playground
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • Steps from Lonsdale Quay Market and 7 minutes by car from Capilano Suspension Bridge
  • Ski shuttle service available for a fee
  • Pets welcome for a fee
WiFi and wired Internet are free in public spaces. A 24-hour business center and 4 meeting rooms are available. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Lonsdale Quay Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This Art Deco North Vancouver hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Cribs (infant beds) are available for CAD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 908 out of 1806 reviews
Rating 8 - Good. 521 out of 1806 reviews
Rating 6 - Okay. 218 out of 1806 reviews
Rating 4 - Poor. 90 out of 1806 reviews
Rating 2 - Terrible. 69 out of 1806 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Delia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very convenient and accessible to amenities.
Stayed 2 nights in Mar 2025

6/10 Okay

Danielle

Liked: Cleanliness
Disliked: Staff & service

Not a great value

Communication was not the front desks strong suit. Very basic hotel room and clean. But overpriced.
Stayed 1 night in Mar 2025

10/10 Excellent

Shaun

Stayed 1 night in Mar 2025

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service
Clean and well maintained
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Stayed 2 nights in Dec 2024

6/10 Okay

Dixie

Business traveller, Travelled with partner
Okay but rooms could use an update. Bathroom sink was plugged, nothing special here.
Stayed 1 night in Mar 2025

10/10 Excellent

pat

Travelled with group
Great location quiet
Stayed 3 nights in Mar 2025

8/10 Good

Conrad

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rested

Relaxing all good
Stayed 2 nights in Mar 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access. Lots of restaurants in the area. Comfortable bed and clean room.
Stayed 1 night in Mar 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, amenities, property conditions & facilities
bedutiful
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking (only public is available for this hotel) was expensive - almost $30 for one night
Stayed 1 night in Mar 2025

2/10 Terrible

gr

Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property - probably the best on the north shore. Don’t miss it
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2025

8/10 Good

Frank

Travelled with family
I like the location. You can walk around and enjoy the views. Plenty of dining options. The view from the room I had was nice too. I liked that even though there was no patio, we could open the glass door and poke our heads out. The hotel itself is ok. The room was not bad, but the bathroom could maybe use a little more attention. The ice bucket had no bag in it to put ice into it. I did ask front desk and they did provide me with one. I like the robes and the fact they provide slippers (rooms are hard wood floors). Beds and bedding were comfortable. For the price range, I would go back and stay at this hotel.
Stayed 1 night in Mar 2025

4/10 Poor

Brian Robert

Stayed 2 nights in Mar 2025

8/10 Good

Bianca

Stayed 1 night in Mar 2025

10/10 Excellent

Bruce

Stayed 4 nights in Feb 2025

8/10 Good

Sanjay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice getaway option for few days!
Stayed 5 nights in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel attached to the Lonsdale Quay Market. Be aware that there isn't any apparent outside signage indicating the location of the hotel, so it can be difficult to find. Park in the underground market parking and take the elevator up to the hotel. Make sure you scroll down to the third page of options on the pay station to pay for your parking to get the reduced rate for hotel guests.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Blair, Calgary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alida

Great stay, excellent location, very helpful staff
Stayed 1 night in Mar 2025