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Lonsdale Quay Hotel

4.0 star property
VIP Access

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Photo gallery for Lonsdale Quay Hotel

Front of property – evening/night
Children’s play area – outdoor
Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View
Terrace/patio
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    ‪1 min walk‬
  • Rogers Arena
    ‪13 min drive‬
  • Canada Place
    ‪14 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Partial ocean view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

  • Partial ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Partial ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Partial ocean view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • Partial ocean view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Lonsdale Quay Hotel

Convenient ski access, steps from Lonsdale Quay Market
Cozy up to a roaring lobby fireplace at Lonsdale Quay Hotel after an exciting day on the slopes.
Lonsdale Quay Hotel offers 70 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Lonsdale Quay Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Lonsdale Quay Market. Features include free WiFi in public areas, plus a gym and a 24-hour business center.
  • Free WiFi and wired Internet
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a playground, and bike rentals
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • Steps from Lonsdale Quay Market and 7 minutes by car from Capilano Suspension Bridge
  • Ski shuttle service available for a fee
  • Pets welcome for a fee
WiFi and wired Internet are free in public spaces. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 1798 square feet (167 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Lonsdale Quay Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This Art Deco North Vancouver hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (1,798 square foot of space)

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Cribs (infant beds) are available for CAD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 888 out of 1781 reviews
Rating 8 - Good. 522 out of 1781 reviews
Rating 6 - Okay. 214 out of 1781 reviews
Rating 4 - Poor. 88 out of 1781 reviews
Rating 2 - Terrible. 69 out of 1781 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

My room had a patio which is cool this hotel gets a solid nine. The only reason this is not a ten is because of location. You are very dependent on the SeaBus. Other than that the hotel is great.
Stayed 1 night in Feb 2025

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

osama, Hope

Stayed 1 night in Jan 2025

4/10 Poor

Vance

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The first room we stayed in the balcony door did not work so they offered to move us into an upgraded room the next day, the room was the same but there was sticky spots all over the floor. I proceeded to take a face towel to clean the spot but what I seen was disgusting the cloth came out with so much grim and god knows what that it made me feel sick. I understand not moping a room every time people stay but come on! I don’t think it’s ever been moped. But I will say the beds are super comfy :)
Stayed 2 nights in Jan 2025

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view.
Stayed 2 nights in Jan 2025

8/10 Good

Sharon

Stayed 2 nights in Jan 2025

2/10 Terrible

Anthony

Stayed 2 nights in Jan 2025

10/10 Excellent

Akshay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel Location is perfect for someone who wants to spend some time in North Vancouver as well as who wants better connectivity to Vancouver Downtown.
Stayed 2 nights in Jan 2025

6/10 Okay

Lauren

Stayed 1 night in Jan 2025

10/10 Excellent

FATIMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Corey

Stayed 2 nights in Jan 2025

6/10 Okay

Lisa

Disliked: Cleanliness, property conditions & facilities
It was being renovated and it was loud
Stayed 1 night in Jan 2025

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Although renovated it's still an old hotel 1986. Hotel room was comfortable but with a noisy bathroom fan that ran 24/7. Desk people friendly. Parking at $28.50 a day a little steep. Been there done that, try something new next time
Stayed 2 nights in Jan 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A regular there.

Always a good stay. Just wish parking wasn’t so expensive. $$$. And wish the bathroom had a fan. Only downsides. Other than that, always pleasant. Surprisingly quiet, and so central.
Stayed 2 nights in Jan 2025

6/10 Okay

Sajan

Stayed 1 night in Jan 2025

8/10 Good

Jocelyn

Business traveller
Liked: Cleanliness, staff & service
It’s an older hotel, but it is well maintained and clean, and definitely the best bang for your buck. Great location.
Stayed 2 nights in Jan 2025

6/10 Okay

Pouneh

Disliked: Property conditions & facilities
For the location it’s a cheap hotel and is worth it. But the building is old and smelly. They forgot to place shampoo, soap, and shower gel in my room for 2 days back to back! That’s why I rated it low but the location is great!
Stayed 7 nights in Dec 2024

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service
room was a bit dated but clean
Stayed 1 night in Jan 2025

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sheila

Stayed 2 nights in Jun 2023

2/10 Terrible

Kaila

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

JAGDEEP

Stayed 1 night in Jan 2025