Royal Boutique Hotel

2.0 star property

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Photo gallery for Royal Boutique Hotel

Reception
Front of property
Royal Studio Suite, 1 King Bed, Microwave, Executive Level | Private kitchen
Exterior
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
12788 Ross Place, unit 1, Surrey, BC, V3V6E1
  • Place, Holland Park
    ‪4 min drive‬
  • Place, Surrey Arts Centre
    ‪4 min drive‬
  • Place, Central City Shopping Centre
    ‪4 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪25 min drive‬

Room options

Elite Suite, Multiple Beds, Air conditioning, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Honeymoon Triple Room, 1 Bedroom, Ensuite, Executive Level

  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Family Suite, Multiple Beds, Ensuite, Garden View

  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

Romantic Suite, 2 Queen Beds, Non Smoking, Executive Level

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Presidential Quadruple Room, 1 Bedroom, Ensuite, Garden View

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Japanese-style Room, 1 Bedroom, Microwave, Executive Level

  • 47 sq m
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

Royal Studio Suite, 1 King Bed, Microwave, Executive Level

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

Basic Room, 1 Queen Bed, Non Smoking, Pets allowed

  • 7 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds, Microwave, Garden View

  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bed and 2 Single Bunk Beds

Grand Room, Multiple Beds, Non Smoking, Air conditioning

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

Economy Room, 1 Queen Bed, No Windows, Ground Floor

  • 7 sq m
  • Sleeps 2
  • 1 Queen Bed

Gallery Room, 1 Queen Bed, Pets allowed, Ground Floor

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Royal Boutique Hotel

Hotel in Surrey with free parking
A microwave in a common area, a refrigerator in a common area, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a library, and express check-out are onsite.
Royal Boutique Hotel offers 3 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature shared/communal kitchens and blackout drapes/curtains. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Guests can make use of the in-room full-sized refrigerators/freezers and microwaves.
During your stay at Royal Boutique Hotel, you'll be within walking distance of Holland Park. Features include free WiFi in public areas and free self parking, plus concierge services.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Amenities include laundry facilities, Library, and TV in a common area
  • Just a 3-minute drive from Taj Park Convention Centre and a few minutes from Bear Creek Park
  • Pets welcome for a fee
As a guest of Royal Boutique Hotel, you'll find a library, concierge services, and laundry facilities. WiFi is free in public spaces. Royal Boutique Hotel also features express check-out, a television in a common area, and a microwave in a common area. Limited free parking is available on a first-come, first-served basis.

This Surrey hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 2 metres
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 20 steps to reach entrance
  • Area rugs in room
  • Hardwood flooring in room
  • High-pile carpet in room
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Separate dining area
  • Shared kitchen access

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Separate sitting area
  • Shared accommodation
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: CAD 40 for check-in between 11:30 PM and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 39 per pet, per day, plus a one-time cleaning fee of CAD 100
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay
  • Cleaning fee: CAD 40 per accommodation, per night (varies based on unit and length of stay)
  • Bed sheets fee: CAD 10 per accommodation, per night
  • Management fee: CAD 40 per accommodation, per night
  • Utility fee: CAD 20 per accommodation, per night
  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 39 per pet, per day plus CAD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee: CAD 40 for check-in between 11:30 PM and 1:30 AM
  • Late check-out fee: CAD 100 (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Management fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 3:00 PM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Royal Boutique Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 38 reviews
Rating 8 - Good. 1 out of 38 reviews
Rating 6 - Okay. 1 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 8 out of 38 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I received an email saying they needed additional cash payment at check in and that no one would be available and the doors would be locked. I drove up and it’s not a hotel. It’s a large old dark broken down stinky piece of deplorable house in a sketchy residential area. This is not a hotel. I called the number on the door, some sketchy scary dude in a torn t paint stained shirt answered. I looked inside and left. I want a full refund - this place should not be on Expedia !! I was Ripped off by Expedia !!
Stayed 2 nights in Sep 2025

10/10 Excellent

Simran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice quiet place with good scenery
Stayed 2 nights in Sep 2025

6/10 Okay

Abdul-Lateef

Liked: Staff & service
Disliked: Cleanliness
There's need for upgrades to the furniture and providing bathing supplies and other accessories in the rooms. For the price being paid, it should come with more even for s place in BC.
Stayed 1 night in Sep 2025

10/10 Excellent

Shauna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful home with super kind staff, pur room was quiet clean and cute!
Stayed 2 nights in Aug 2025

2/10 Terrible

Chad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not a hotel it is a home that has been “modified “ to be a short term rental. The pictures online are not of this location. We booked a “honeymoon suite “ what we got was a bedroom with a full size bed and 2 folding chairs and a Walmart desk. No screens on the windows and rats running around and I’m not talking about a little one I’m talking big sewer rats. (I would know as I used to work in sewer rehabilitation.) My daughter had to sleep on the floor as the staff said one of us could sleep on the couch in the common area(which was faux leather and peeling). If I could rate it as a negative star that would still be to positive of a review.
Stayed 2 nights in Aug 2025

2/10 Terrible

Bijan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So so dirty and disgusting. Do not go there
Stayed 4 nights in Aug 2025

8/10 Good

Steven

Stayed 2 nights in Aug 2025

2/10 Terrible

Samson

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst place I ever been, the staff especially the lady who works at the property considered as a manager she is a very corrupted and unprofessional. She tried to take advantage of people even the room was booked, and there is no pepper towel, no soap . Please be careful when you try to book. My recommendation is don’t. We really had a very difficult time.
Stayed 2 nights in Aug 2025

2/10 Terrible

Marla, Amsterdam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025