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NEW ROYAL INN

2.0 star property

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Premium bedding, down duvets, individually decorated
Premium bedding, down duvets, individually decorated
Family Quadruple Room | Private kitchenette
Royal Room
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
379 Twelfth Street, New Westminster, BC, V3M 1T8
  • Place, Royal City Centre Shopping Mall
    ‪9 min walk‬
  • Place, Douglas College
    ‪13 min walk‬
  • Place, Massey Theatre
    ‪14 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪21 min drive‬

Room options

View all photos for Classic Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

Premium bedding, down duvets, individually decorated

Classic Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Comfort Triple Room, 3 Single Beds, Mobility Accessible, Non Smoking

Comfort Triple Room, 3 Single Beds, Mobility Accessible, Non Smoking

Comfort Triple Room, 3 Single Beds, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

Premium bedding, down duvets, individually decorated

Club Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for City Double Room, Multiple Beds, Mobility Accessible, Non Smoking

Premium bedding, down duvets, individually decorated

City Double Room, Multiple Beds, Mobility Accessible, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Room

Royal Room

Royal Room

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

NEW ROYAL INN

Hotel in New Westminster with free parking
This hotel features laundry facilities, free self parking, and free WiFi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
NEW ROYAL INN offers 14 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at NEW ROYAL INN, you'll be within walking distance of Douglas College. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Amenities include laundry facilities, a car charging station, and a vending machine
  • 9 minutes by car from Metropolis at Metrotown and 14 minutes from Simon Fraser University
As a guest of NEW ROYAL INN, you'll find a vending machine, laundry facilities, and local meal delivery service. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this New Westminster hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (74 centimetre high)
  • Hardwood flooring in room
  • No lift
  • Portable shower seat

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 4:00 PM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay
  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 4:00 PM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 134159
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Royal Hotel
NEW ROYAL INN Hotel
NEW ROYAL INN New Westminster
NEW ROYAL INN Hotel New Westminster

Reviews

NEW ROYAL INN Reviews

8.2

Very good

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 39 out of 83 reviews
Rating 8 - Good. 25 out of 83 reviews
Rating 6 - Okay. 12 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 5 out of 83 reviews

Reviews

8/10 Good

Lilyahna

Liked: Cleanliness, staff & service, property conditions & facilities
They were able to accommodate an early check in, which really helped my plans.
Stayed 1 night in Aug 2025

6/10 Okay

Jane, New Westminster

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super amazing!
Stayed 1 night in Aug 2025

10/10 Excellent

XIAOMEI

Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Aug 2025

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Had everything we needed for our family. Lovely little touches such as microwave popcorn made it easy to get unpacked while the kids munched away.
Stayed 1 night in Aug 2025

6/10 Okay

Jeff Wayne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Kenton M

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Lionel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the rooms were still under construction but you would never know. Was clean and quiet within walking distance of many restaurants and the quay.hist was very helpful and attentive
Stayed 1 night in Aug 2025

8/10 Good

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay but a nice experience!

We arrived to the hotel very late, the staff member were very nice and accommodating, she stayed with us and insured everything is ok, then she left.
Stayed 1 night in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jesse

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New Westminister is too hilly for me but that is not the Royal Inn's fault
Stayed 2 nights in Jul 2025

6/10 Okay

Erika

Travelled with partner
Liked: Staff & service, amenities
The room itself and the staff were decent. (Except for a GIANT spider in the room). Very clean and new. There is no front desk at this place so it operates more like an Airbnb. Looks like it’s a renovated office building. They only gave us 1 key, which we unfortunately lost and had to call the manager in the middle of the night to get let back in. They drove from where ever they were to let us in which was nice. Much appreciated, but very strange. Affordable and will stay again. Conveniently located about 15 min walk to sky train.
Stayed 1 night in Jul 2025

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small but well done. Nice location on the brow of the hill
Stayed 2 nights in Jul 2025

10/10 Excellent

Ma Dulce

Stayed 1 night in Jul 2025

8/10 Good

Kayla

Stayed 2 nights in Jul 2025

4/10 Poor

Joshua

Liked: Cleanliness
Disliked: Property conditions & facilities
All else being fairly standard, it was the bed that fell way short. It was so uncomfortable that I barely got any sleep, and could not find a position that did not leave me sore after a short while.
Stayed 1 night in Jul 2025

10/10 Excellent

Ezra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was very clean and spacious. We were able to check in early. The only thing would be the parking lot could be swept, a bit of garbage and construction debris was present.
Stayed 1 night in Jul 2025

10/10 Excellent

Maimouna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Troels

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

sengai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chi

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

8/10 Good

Tsaiti, Lake worth

Liked: Cleanliness, amenities, property conditions & facilities
Its price is reasonable compare to other close-to-downtown hotels. The kitchen is convenient and the room is spacious.
Stayed 4 nights in Jul 2025