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NEW ROYAL INN

2.0 star property

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Premium bedding, down duvets, individually decorated
Royal Room
Reception
Premium bedding, down duvets, individually decorated
Family Quadruple Room | Private kitchenette

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
379 Twelfth Street, New Westminster, BC, V3M 1T8
  • Place, Douglas College
    ‪13 min walk‬
  • Place, Metropolis at Metrotown
    ‪7 min drive‬
  • Place, Lougheed Town Centre
    ‪9 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪24 min drive‬

Room options

View all photos for Classic Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

Premium bedding, down duvets, individually decorated

Classic Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Comfort Triple Room, 3 Single Beds, Mobility Accessible, Non Smoking

Comfort Triple Room, 3 Single Beds, Mobility Accessible, Non Smoking

Comfort Triple Room, 3 Single Beds, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

Premium bedding, down duvets, individually decorated

Club Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for City Double Room, Multiple Beds, Mobility Accessible, Non Smoking

Premium bedding, down duvets, individually decorated

City Double Room, Multiple Beds, Mobility Accessible, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Room

Royal Room

Royal Room

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

NEW ROYAL INN

Hotel in New Westminster with free parking
This hotel features laundry facilities, free self parking, and free WiFi in public areas. Housekeeping is available on request.
NEW ROYAL INN offers 14 air-conditioned accommodations with washers/dryers and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at NEW ROYAL INN, you'll be within walking distance of Douglas College. Features include free WiFi in public areas and free self parking, plus a roundtrip airport shuttle (surcharge).
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Amenities include laundry facilities and a car charging station
  • Just a 2-minute drive from Douglas College and 9 minutes from Metropolis at Metrotown
  • Airport shuttle service available for a fee
As a guest of NEW ROYAL INN, you'll find laundry facilities and local meal delivery service. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this New Westminster hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (74 centimetre high)
  • Hardwood flooring in room
  • No lift
  • Portable shower seat

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay
  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 40 per person (one-way)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
NEW ROYAL INN offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival. A virtual front desk provides assistance to guests. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 00134159
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Royal Hotel
NEW ROYAL INN Hotel
NEW ROYAL INN New Westminster
NEW ROYAL INN Hotel New Westminster

Reviews

NEW ROYAL INN Reviews

8.4

Very good

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 34 out of 71 reviews
Rating 8 - Good. 24 out of 71 reviews
Rating 6 - Okay. 8 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 3 out of 71 reviews

Reviews

8/10 Good

Ting

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Affordable and fit my need.
Stayed 1 night in Jul 2025

10/10 Excellent

April Ann, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here! The owner was incredibly patient and accommodating, even with our delayed flight, they welcomed us at 3 AM without any issue. The place is clean, spacious, and well maintained. We’d definitely book again if we return to Vancouver!
Stayed 2 nights in Jun 2025

10/10 Excellent

Anmol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All things were good during my stay. The room was clean and comfortable, the staff was friendly and helpful, and the service was excellent. I had a pleasant experience and would definitely recommend this hotel to others.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Its an inn with a few rooms on the ground floor of a comerical building. The place is newly renovated, places matches 100% of photos you see on hotels.com. Rooms are newly renovated, fully equipped with microwave / oven, air fryer, coffee machine with pods, towels, dishes, and utensils. Very clean and the bed and sofa bed were extremely comfortable, so were the bedsheets and linens. The property has no staff on site during my 3-day stay but you could just message the owner if you have questions and she is very responsive. Location was a few bus stops ride away from the New Westminter Station, which is off from the city center but we were okay with the 30 minute sky rail back to the city. You could tell the owner put in some thoughts into making their guests feel home away from home. I would recommend adding a coin washer / dryer in the common area for guests to use. Would definitely recommend this to someone looking for a budget stay in the Burnaby / New Westminster area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Reshman, Marietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice and super nice host !
Stayed 4 nights in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The area seems a little sketchy, but the hotel itself was lovely. Check in was quick and easy and they're very quick to respond to messages. The room had a well stocked kitchenette with a Keurig and an air fryer.
Stayed 2 nights in Jun 2025

8/10 Good

Murray

Liked: Cleanliness, property conditions & facilities
Nice clean place with great staff, but the internet sucked. I use the internet for work and had to reconnect every few minutes. I finally gave up. If they improve their internet, i would definitely stay there again. A desk for working would be nice too.
Stayed 1 night in Jun 2025

10/10 Excellent

Hannah

Liked: Staff & service, amenities, property conditions & facilities
I though the inside was fabulous. The outside was ok, but it didn't look as clean and professional.
Stayed 1 night in Jun 2025

8/10 Good

Yunjung

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable. The surrounding noise was not well soundproofed. The water in the bathtub did not drain well, so it was inconvenient to shower. Thanks
Stayed 1 night in Jun 2025

6/10 Okay

Jaynny

Travelled with family, Business traveller
Liked: Cleanliness, amenities
This was my first time encountering a situation where no one was present at the front desk upon arrival. However, the clerk did meet us at the location within the time frame I provided, and I appreciated how quick and easy the check-in process was. A few things could be improved. Some of the dishes were not properly cleaned, so we washed the ones we planned to use. We also noticed we were short one face towel, but we managed with what was available. The mantle above the toilet was loose, which made us hesitant to place anything on it. Additionally, the water in the bathtub drained very slowly, which was a bit inconvenient. Also, while showering, I noticed a lot of water was splashing out to the floor when the glass doors were closed. One issue that affected our sleep was the bright balcony light — even with the blinds closed and room lights off, it remained quite noticeable. Parking is limited, but we were fortunate to always find a spot when needed.
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, except the toilet cover is loose needs to tighten. The property still not done renovating. Overall is a good place when is done.
Stayed 1 night in May 2025

8/10 Good

Mery Deisy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

rick

Stayed 2 nights in May 2025

8/10 Good

Fiona

Business traveller
Liked: Cleanliness
Honestly it is a strange hotel. No front desk, security person shows you to room and that’s it. The room was very clean but it just felt uninviting. Bed was comfortable but negated by the noisy street outside.
Stayed 1 night in May 2025

10/10 Excellent

Timithy, Flin Flon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Percival

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything we need while staying in a hotel. Staff is responsive via text. I will stay again in the future.
Stayed 6 nights in May 2025

8/10 Good

Nirav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and affordable
Stayed 1 night in May 2025