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Hotel Phoenix

3.0 star property

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Photo gallery for Hotel Phoenix

Exterior
Reception
Staircase
Terrace/patio
Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
10A Velikogoricka ulica, Velika Gorica, Zagrebacka zupanija, 10419
  • Place, Park Prirode Papuk
    ‪8 min drive‬
  • Place, Galzenica Gallery
    ‪8 min drive‬
  • Place, Supernova Zagreb - Buzin
    ‪16 min drive‬
  • Airport, Zagreb (ZAG)
    ‪9 min drive‬

Room options

View all photos for Comfort Single Room, 1 Twin Bed, Non Smoking, Housekeeping

A hotel room with two beds, a desk, a TV, and a painting on the wall.

Comfort Single Room, 1 Twin Bed, Non Smoking, Housekeeping

  • Sleeps 1
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, a desk, a TV, a window with curtains, and a painting on the wall.

Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 3
  • Free Wi-Fi

View all photos for Comfort Single Room, 1 Single Bed, Non Smoking, Housekeeping

Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Single Room, 1 Single Bed, Non Smoking, Housekeeping

  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room, 1 Bedroom, Housekeeping

Comfort Double or Twin Room, 1 Bedroom, Housekeeping

Comfort Double or Twin Room, 1 Bedroom, Housekeeping

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Suite, 2 Bedrooms, Courtyard Area

Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Suite, 2 Bedrooms, Courtyard Area

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking, Jetted Tub

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Suite, 2 Bedrooms, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Large Single Trundle Beds and 2 Large Single Beds
  • Free Wi-Fi

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The price is €92
includes taxes & fees
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About this property

Hotel Phoenix

Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Hotel Phoenix offers 12 accommodations with minibars and safes. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature premium bedding. 85-cm flat-screen televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Velika Gorica hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Phoenix, you'll be close to Galzenica Gallery. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a playground
  • 6 minutes by car from Galzenica Gallery and 7 minutes from Park Prirode Papuk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

Public spaces have free WiFi. A terrace, an arcade/game room, and coffee/tea in a common area are also featured at the family-friendly Hotel Phoenix.

Smoking is allowed in designated areas at this 3-star Velika Gorica hotel.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Phoenix - This family restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • RV/bus/lorry parking on site

Food and drink

  • Local cuisine breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Phoenix

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Changing table
  • High chair
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Mosquito nets
  • Reception hall
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 85-cm flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night for adults; EUR 0.90 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 6:00 AM - 10:00 PM
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Phoenix Velika Gorica
Phoenix Velika Gorica
Hotel Phoenix Hotel
Hotel Phoenix Velika Gorica
Hotel Phoenix Hotel Velika Gorica

Hotel Phoenix Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 58 reviews
Rating 8 - Good. 18 out of 58 reviews
Rating 6 - Okay. 9 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 7 out of 58 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and food was phenomenal
Stayed 1 night in Jul 2025
Verified

8/10 Good

Josipa

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff, 10 min to the airport. free parking, large rooms, food in the restaurant was great.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Luiza

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel near the airport, staff was very friendly and the room was perfect !
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Bernadir

Liked: Staff & service, amenities, property conditions & facilities
nice quite place,rooms and washroom were extremely clean .
Stayed 1 night in Jul 2022
Verified

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nikolett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Quiet. Nice staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really clean

Really really clean and nice hotel for an affordable price. İt has the best price/performance ratio i have stayed in Croatia
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

sunit

Disliked: Amenities, property conditions & facilities
The room was sub standard. The place looked very outdated and scary
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mitchell

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The huge and delicious breakfast was a pleasant surprise! Unfortunately, the wifi was very weak - almost to the point of being unusable.
Stayed 1 night in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for an overnight stop prior to going to the airport which is only 10-15 minutes away. Great air conditioning too. It was hot.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. The restaurant was closed which was a problem as we arrived around dinner time.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a really great hotel. The room was as advertised and it was very convenient to the airport. Expedia advertised airport shuttle however, the hotel does not offer airport transfer. The staff were absolutely amazing. I emailed to let them know we would be arriving late and they were more than accommodating. I would highly recommend this place if you are looking for a decent location by the airport
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Oliver

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was abandoned.
Stayed 1 night in Feb 2023
Verified

6/10 Okay

david

Disliked: Cleanliness, property conditions & facilities
Someone before us had obviously thrown up in the bathroom and the maids just didn’t clean the toilets well. You could see it on the outside of the toilet bowl. The wifi was super weak. We ended up having to use data on our phones because we couldn’t maintain an internet connection using the Hotel’s WiFi. The grout between the tiles in the shower is dirty. The staff were friendly.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Mario

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Staff rude and slow Bed not comfortable
Stayed 1 night in Sep 2024
Verified

8/10 Good

Sutka

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was okay except that you said that you have a transport to airport but you didn’t have it I need to pay extra for taxi
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

HYEWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cost-effective accommodation

I arrived very late and checked out very early in the morning due to my flight schedule. Even though I did not have a chance to see any administrative personnel at the hotel, I had no problem getting into my room and checking out in the morning. The night guard was waiting for me to give me the room key, and I did not waste a second getting into my room. Communication was very fast and effective. It is a cost-effective choice to stay one night near Zagreb airport.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Asif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air connection did not work and also was not hot water, could not take shower. We had 1 year baby, was hard.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not great.

Arrived late from airport. Not a welcoming greeting from the security guard who could not even supply some water & ice in the heat. No English and no interest in using google translate to engage. However, rooms are immaculate as is the full property. With a/c and all amenities we needed for an over night. Main staff much more friendly and helpful but I’d still expect more. For example - When I asked for a taxi I was told to call an Uber. On balance, a good hotel if you are looking for somewhere simple and easy on your journey. Note - not as near to the airport as you think.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
My family of five stayed one night in two rooms the evening before our flight. The rooms were clean. A small pull out was in both rooms to accommodate an extra guest. The concierge representative spoke perfect English, was very friendly and was eager to accommodate our requests. We arrived early and got our rooms a couple of hours before check in. The cleaning staff was friendly and accommodating. They have a small restaurant that was open for lunch only. The food looked great. We planned to eat dinner at the hotel but it was closed. Without a car, you have to travel by car, taxi, etc into town to get food, groceries, shopping, etc. as there is nothing around the hotel. It was an overall pleasant stay. Very comfortable. Would recommend to families with small children as well.
Verified

6/10 Okay

Sezer

Liked: Cleanliness, property conditions & facilities
Asansör yok ama temiz otel
Stayed 1 night in Nov 2025
Verified

8/10 Good

aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre de qualité

2 chambres couplees tres spacieuses ! Propres, eau dans les chambres. Gardien disponible dans la nuit a notre arrivée. Le moins : on nous disait que les chambres navaient pas été payées alors que javais bien effectué auparavant le paiement. Il a fallu retrouver la preuve par la facture et sur le site de la banque...
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities

Proximité aéroport très bon rapport qualité prix

Rapport qualité prix excellent ! Personnel très gentil. Proximité de l’aéroport, parfait pour l’arrivée ou le départ. C’est un hôtel étape très pratique !
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Maria Nieves

Liked: Cleanliness
Disliked: Staff & service, amenities
Experiencia desafortunada en check-in, escribimos al hotel comunicando nuestra hora de llegada tardía, no había nadie en recepción y el guardia nos dio una habitación con solo ropa de cama y toallas para 1 persona, cuando éramos 2 personas, no nos ofreció alternativas y la habitación ya estaba abonada mediante el portal de reservas, por lo tanto no pudimos elegir otro hotel. Dormimos como pudimos y no nos devolvieron la diferencia de precio de una habitación doble a una individual. No recomendaría este hotel en absoluto cuando la recepción esté cerrada.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel situé dans un secteur “vide”. Pas de resto proche et externe ma fenêtre vue sur des débris de construction.,,
Stayed 1 night in Sep 2023