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Venice New Luxury Residence

Star Rating

Information

Reviews

3.1 / 5
7 reviews

Amenities

  • Free WiFi
  • Kitchen
  • Air Conditioning
  • Washer

Map

What's nearby

  • Popular Location
    Santa Maria Gloriosa dei Frari
    8 min walk
  • Popular Location
    Venetian Ghetto
    14 min walk
  • Popular Location
    Ca' d'Oro
    17 min walk
  • Airport
    Venice (VCE-Marco Polo)
    13 min drive

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Book online or call:

(01) 562 1066

    About this area

    Venice

    Venice New Luxury Residence is located in Venice's Santa Croce neighborhood. Ca' Rezzonico and Academy Gallery are cultural highlights, and some of the area's notable landmarks include Santa Maria Gloriosa dei Frari and Piazzale Roma.

    What's nearby

    • Popular Location
      Santa Maria Gloriosa dei Frari - 8 min walk
    • Popular Location
      Piazzale Roma - 11 min walk
    • Popular Location
      Ca' Foscari University of Venice - 13 min walk
    • Popular Location
      Venetian Ghetto - 14 min walk
    • Popular Location
      Ca' d'Oro - 17 min walk

    Getting around

    • Venice Santa Lucia Station - 8 min walk
    • Mestre Centro B1 - 10 min drive
    • Venice (VCE-Marco Polo) - 13 min drive

    About this property

    Venice New Luxury Residence

    This smoke-free apartment building features express check-in. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with satellite channels, and guests can also appreciate conveniences like a washing machine and a living room.

    Policies

    Check-in

    Check-in between 3:00 PM - 8:00 PM
    Early check-in subject to availability
    Late check-in subject to availability
    Express check-in
    Minimum check-in age - 18

    Special check-in instructions

    There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

    Check-out

    Check-out before 11:00 AM

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Pets

    • Pets not allowed

    Payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
    • A tax is imposed by the city: From 1 January - 31 January, EUR 1.70 per person, per night for adults; EUR 0.90 per night for guests aged 10-16 years old.
    • A tax is imposed by the city: From 1 February - 31 December, EUR 2.50 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
    • Cleaning fee: EUR 70.0 per accommodation, per stay

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No onsite parking is available.

    We should mention

    All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Property amenities

    Internet

    • Free WiFi

    Kitchen

    • Refrigerator (full size)
    • Stovetop
    • Microwave
    • Oven
    • Dishwasher
    • Cookware/dishes/utensils

    Bedrooms

    • Hypo-allergenic bedding
    • Memory foam mattress

    Bathrooms

    • Shower only
    • Bidet
    • Hair dryer
    • Rainfall showerhead
    • Free toiletries

    Living spaces

    • Living room
    • Dining room
    • Sitting area

    Entertainment

    • 50-inch Smart TV with satellite service

    Laundry

    • Washing machine

    Comfort

    • Air conditioning
    • Heating

    Pets

    • No pets allowed

    Suitability/Accessibility

    • Soundproofing
    • Smoke-free property

    Services and conveniences

    • Iron/ironing board (on request)

    General

    • 5 rooms
    3.1

    Guest rating

    5 - Excellent
    2
    4 - Good
    0
    3 - Okay
    2
    2 - Mediocre
    3
    1 - Poor
    0
    3.2
    Cleanliness
    2.4
    Service and Staff
    2.5
    Amenities
    3.4
    Property condition

    2/5

    When we arrived it seemed great. The exterior of the building looked new and in good keeping. The woman, not the owner, who met us to check us in was very nice and helpful. The owner would only communicate via text. When I called to set up our arrival, they didn't answer just responded with the text, "please text me". Figured they were busy and it was easier. The apartment seemed cleaned and well kept as the cleaning people had just left. However things soon changed. I noticed upon entry there was a very strong perfume smell, like a room freshener. We later realized it was to cover up the mildew and mold smells. We didn't notice this right away as we headed out to see the city shortly after our arrival. However, after a few hours sleeping, my asthma was affected. I had to go purchase allergy medication. The cleaning people must completely wipe everything down because we didn't notice anything when we opened the sleeper sofa. However when we closed it, there was a ton of mold growing on the walls along side of it. We also had issues with the shower, only cold and barely came out. It was later in the evening when we were about to shower. I called the woman who checked us in and her response was she informed the owner and to call them. I tried to call, was met with "please text me". I texted and got NO response, not even "sorry, its too late in the evening to do anything". We had to take quick cold showers and wash hair in the sink. Luckily we were only staying 2 nights.

    Stayed 2 nights in Jun 2019

    2/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jun 2019

    3/5

    Property was clean and up to date. The check in method used is terrible. Called 4 times before check in day spoke to the person that answered the phone to verified the reservation she said very thing was find I really was not sure she understood me. Got to the place no one met us there. I could not get in because I needed a code which was not given to me and I had no knowledge I needed it. Finally a lady that was leaving the place helped me by giving me a telephone number to call Angela and I got the code and instructions. They need to improve the check in process we were tired from the trip and thanks to the lady that was leaving we were able to get in sooner.

    Stayed 2 nights in May 2019

    2/5

    The property was on the lower level of the building so there were no steps. The shower and ceiling in the living area was moldy. The WiFi’s didn’t work anywhere except the living area. The sofa was stained and contrary to our receipt information the staff asked us to pay fees and charges in cash at checkin.

    Stayed 2 nights in May 2019

    3/5

    Fantastic location. Beautifully quiet and 1minutes’ walk to the Grand Canal and a quaint little square with coffee shops and florist. The bed was definitely not memory foam, and I’m now covered in what appears to be bedbug bites. The cleaner sadly threw away my partners toiletries and the apartment was still being “cleaned” when we arrived. That said, if more care was taken into the cleanliness and surfaces smelling clean instead of stale, it would be an absolute gem.

    Stayed 1 night in Apr 2019

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