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Hotel Arcos Aeropuerto

3.0 star property

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Photo gallery for Hotel Arcos Aeropuerto

Garden
Exterior
Business Room
Exterior
Junior Studio Suite | Bathroom

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Carr. Federal Veracruz- Xalapa Km. 11, Colonia Campestre, Veracruz, VER, 91917
  • Place, Aquatico Inbursa
    ‪15 min walk‬
  • Place, Veracruz Harbour
    ‪30 min drive‬
  • Place, Zócalo
    ‪31 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪10 min drive‬

Room options

View all photos for Business Double Room

Business Double Room

Business Double Room

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Business Room

Business Room

Business Room

7.6 out of 10
Good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Arcos Aeropuerto

This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Change of towels is available on request.
Hotel Arcos Aeropuerto offers 43 air-conditioned accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Arcos Aeropuerto, you'll be close to Zócalo. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 12 minutes by car from Veracruz Harbour and 10 minutes from World Trade Center Veracruz
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

Public spaces have free WiFi and wired Internet. An outdoor pool, a vending machine, and multilingual staff are also featured at Hotel Arcos Aeropuerto. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Veracruz hotel.

Hotel Arcos Aeropuerto has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LED TV with premium satellite channels

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Arcos Aeropuerto

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Arcos Aeropuerto
Hotel Arcos Aeropuerto Hotel
Hotel Arcos Aeropuerto Veracruz
Hotel Arcos Aeropuerto Hotel Veracruz

Hotel Arcos Aeropuerto Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 59 out of 181 reviews
Rating 8 - Good. 46 out of 181 reviews
Rating 6 - Okay. 32 out of 181 reviews
Rating 4 - Poor. 24 out of 181 reviews
Rating 2 - Terrible. 20 out of 181 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and affordable
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Frenchfries1997

Great staff and pricing
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
needs new beds and sheets , new towels
Stayed 1 night in Nov 2025
Verified

8/10 Good

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for overnight. Close to the airport
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very convenient for its closeness to the airport and had an excellent costumer services. Very clean & comfortable. The location is not nice, not walkable.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Rubí

Liked: Cleanliness, staff & service, property conditions & facilities
She is pretty.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Rocio

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is really awful, dirty and the reception lady is very rude.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Vanessa

Disliked: Cleanliness, property conditions & facilities
We had our reservation yet had to fill out a paper application?! Our room was so loud - difficult to sleep. The bed was so darn hard!! There were so many mosquitoes in our room.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine

There was a Best Western on the same property, and we switched our reservation to there.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Ariadna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a bad odor, the batroom was leaking.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Guadalupe

Liked: Cleanliness, staff & service
Did not like that the bar only had hard liquor like whiskey and tequila
Stayed 3 nights in Apr 2024
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
Stayed the night to catch an early flight. Luckily I didn’t take my luggage down because I woke up full of bed bug bites all over my back, face and arms. Horrible experience. Rooms should be clean and never had I had this experience at another hotel.
Verified

6/10 Okay

Elma

Liked: Staff & service
Disliked: Property conditions & facilities
Not recommended
Stayed 2 nights in May 2024
Verified

4/10 Poor

Samantha

Disliked: Staff & service, amenities, property conditions & facilities
Front desk staff was rude because I didn’t speak Spanish well. Room and bed linens were dirty and there was a person who stood outside my door screaming on the phone for an hour.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Chrystyna

Disliked: Amenities
Mold in bathroom. Shower didn't drain well so it flooded room. Room had a foul smell. Blankets were dirty. Very loud place.
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

The place is dirty. The room smelled horribly. Needless to say that we checked out within 15 minutes of going into the room. They didn’t even bother to ask why we were leaving the room or if they could do anything to make our stay better. And of course no refund but losing my money was better than staying in a smelly and dirty room
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Cinthia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba limpia. El aire hacia demasiado ruido, la regadera casi no le salia agua y no habia agua caliente. Solo vi una sola persona en recepción y no tenia servicio en el restaurante. El colchon algo duro, para la emergencia estuvo aceptable, pq se cancelaron vuelos
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Josue

No tuvimos agua caliente y las habitaciones huelen a humedad
Stayed 1 night in Mar 2026
Verified

8/10 Good

gilberto

Disliked: Amenities, property conditions & facilities
Planta baja, silenciosa.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, las habitaciones limpias, todo muy bien
Stayed 1 night in Jan 2026
Verified

8/10 Good

Adrian

Liked: Cleanliness
Disliked: Amenities
Hotel limpio
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Gabriela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La regadera tenía sarro no había agua caliente en la regadera solo en el lavamanos la cama estaba muy dura no nos dieron la clave del WiFi no puedes ver la televisión solo noticias y cuando en ese canal seguía algún otro programa se ponía seguro de padres las señoritas a cambio de ayudar a una huésped con lo del agua caliente se decían esa señora no tienen nada que hacer más que venir a preguntar si hay agua caliente muy mala experiencia me lleve
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rapido chekin.falta urbanización alrededor
Stayed 1 night in Aug 2025