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Collection O Hotel Mocambo, Boca del Río

3.5 star property

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Photo gallery for Collection O Hotel Mocambo, Boca del Río

2 indoor pools, 2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Interior detail
Restaurant
Terrace/patio
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Calz. Adolfo Ruiz Cortinez #4000, Col. Mocambo, Boca del Río, VER, 94298
  • Place, Mocambo Beach
    ‪7 min walk‬
  • Place, Plaza Las Americas Shopping Mall
    ‪7 min walk‬
  • Place, World Trade Center Veracruz
    ‪8 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

7.2 out of 10
Good
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View

7.2 out of 10
Good
(13 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, Ocean View

Free WiFi, bed sheets, alarm clocks

Superior Room, Ocean View

7.6 out of 10
Good
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Free WiFi, bed sheets, alarm clocks

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room (With View)

Free WiFi, bed sheets, alarm clocks

Superior Room (With View)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Free WiFi, bed sheets, alarm clocks

Standard Room

9.0 out of 10
Wonderful
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (Four beds)

Standard Room (Four beds)

Standard Room (Four beds)

  • 19 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Room

Free WiFi, bed sheets, alarm clocks

Room

  • 18 sq m
  • Sleeps 4
  • Free Wi-Fi

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About this property

Collection O Hotel Mocambo, Boca del Río

At Collection O Hotel Mocambo, Boca del Río, spend the day on the nearby beach or relax by one of the hotel's 2 indoor swimming pools.
Collection O Hotel Mocambo, Boca del Río offers 70 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
2 outdoor swimming pools and 2 indoor swimming pools are on site. Other recreational amenities include a children's pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Collection O Hotel Mocambo, Boca del Río. During your stay, you're just a quick walk from Mocambo Beach. Enjoy features like free WiFi in public areas and free self parking, plus 2 indoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor and 2 outdoor pools
  • Amenities include a terrace
  • Within a 10-minute walk of Mocambo Beach and Andamar Lifestyle Center
There's a restaurant on site. WiFi is free in public spaces. As a guest of Collection O Hotel Mocambo, Boca del Río, you'll find 2 outdoor swimming pools, 2 indoor swimming pools, and a children's pool. Spa services, a terrace, and a garden are also featured at Collection O Hotel Mocambo, Boca del Río. Free self parking is available.

This Colonial Boca del Río hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Collection O Hotel Mocambo, Boca del Río has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 230 for adults and MXN 170 for children
  • A restaurant

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 2 floors
  • Built in 1935
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Collection O Hotel Mocambo, Boca del Río

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 230 for adults and MXN 170 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mocambo
Hotel Mocambo Veracruz
Mocambo Veracruz
Hotel Mocambo Veracruz/Boca Del Rio, Mexico
Mocambo Hotel Boca Del Rio
Hotel Mocambo Veracruz Boca del Rio
Mocambo Veracruz Boca del Rio

Collection O Hotel Mocambo, Boca del Río Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 906 reviews
Rating 8 - Good. 289 out of 906 reviews
Rating 6 - Okay. 111 out of 906 reviews
Rating 4 - Poor. 61 out of 906 reviews
Rating 2 - Terrible. 45 out of 906 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

HECTOR ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Clean good service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, amenities, property conditions & facilities
Great period architecture. The staff is very friendly and helpful
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, with an amazing view and easy access to the beach. It also has 2 beautiful pools.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

HUGO ESTEBAN

Liked: Cleanliness, amenities, property conditions & facilities
Exelente hotel
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities
Beautiful views, friendly staff, gorgeous pools and a great buffet breakfast
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Lucrecia

Liked: Cleanliness, amenities, property conditions & facilities
This is my best please to stay an Veracruz
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ROSARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

karina

Liked: Cleanliness, amenities, property conditions & facilities
personal amable
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Andrew

Liked: Staff & service
A grand property with great history in Veracruz. The property is in great need of renovations as there are some sections of the hotel and rooms that are worn down. Bed sheets, linens are rather worn as well. Courteous staff. Hopefully, the hotel can be restored to its former glory.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Debbie

Liked: Amenities
Most of the staff was very friendly. It is a beautiful looking hotel, but it is older and needs a little bit of work. There are also a ton of stairs. Everywhere. The outdoor pool is huge, great for swimming laps. They’re actually two indoor and two outdoor pools. It is walkable to a large modern mall.
The hotel from the beach.
The outdoor swimming pool at night.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dolores Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Supwr friendly staff. Very accessible and accommodating.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Augusto Ludovico Cárdenas de la

Liked: Staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified

8/10 Good

Rosana

Liked: Staff & service, amenities
A pleasant weekend stay. The air conditioner could of cooled off the room faster but it needed time. Spacious rooms. No safety box. Loved the pools and views..
Stayed 3 nights in May 2025
Verified

6/10 Okay

Felix

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Absolute have to avoid if you have any kind of mobility limitation, olders adults and childrens. Property have zillions stairs to move any place throughout the building. The only one floor elevator from the entrance to lobby DO NO HAVE INTERIOR DOORS!! AND EXTERIOR DOORS CAN BE OPEN ANY TIME THE ELEVATOR IS NOT IN THE FLOOR!! NOTE: Otherwise the property is a historic unique place whit lovely architecture design.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service
.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Beatriz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Dec 2024
Verified

4/10 Poor

eduardo gaytan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I believe this hotel had his glorious days back in the 50’s , far from today conditions, even that the administration is remodeling room by room , it’s still far from modern days, WIFI sucks, the mattress are solid rocks…. Other than that I would recommend to stay in another hotel if you really want comfort, I found really rude to charge in advance when you do check in……. In this case you will pay what you get….. I definitely don’t recommend it.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Nayeli

Liked: Staff & service
Pros: - Next to the beach Cons: - The rooms did not have any kind of small appliances (ie. mini fridge, coffee maker, etc) - The room were dirty - The sheets smelled of sweat/dirt as if they were not properly washed - The bathroom door did not properly worked - The restaurant was part of the hotel but you could not order from it for room service - The Jacuzzi/Spa water was dirty - The "clean" white towels were grey - The bathroom really smell like sewage. It stop working was not repaired till a day later. - They did not have many extras What was offered for the price was not really worth it. I would recommend that they better soap for the laundry. Provided proper maintenance to the rooms. This hotel shows it's age, it's charming and looks nice but it does not feel like the luxury hotel it tries to sell itself as. It feels more like it uses it's claim to fame from the past to justify the "luxury". Next time we visit the area will probably be staying at the holiday inn 5 blocks down the road instead.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

yunuen ramirez

Disliked: Property conditions & facilities
Está en buena ubicación solo no lo recomiendo para personas mayores tiene muchas escaleras para llegar a los cuartos y no hay rampas, es un hotel viejo le falta remodelar
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimas instalaciones, hotel súper descuidado, puerta de baño en mal estado, habitación descuidada, súper largo el camino a la habitación, pésimas instalaciones no va a corsé al costo, jamás vuelvo a ese hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

PEDRO

Liked: Cleanliness
Si me gusto
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca está grande y espaciosa además tiene otras 3 techadas
Stayed 1 night in Mar 2026