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EMS Hotels Boca del Río

3.0 star property

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Photo gallery for EMS Hotels Boca del Río

Balcony
Deluxe Double Room, 2 Double Beds
Balcony
Property entrance
Balcony

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
Calle Doce No. 22, Boca del Río, VER, 94294
  • Place, University of Veracruz
    ‪8 min walk‬
  • Place, Estadio Universitario Beto Avila
    ‪13 min walk‬
  • Place, Plaza Mocambo Veracruz
    ‪17 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

EMS Hotels Boca del Río

This smoke-free hotel features an outdoor pool, a coffee shop/cafe, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
EMS Hotels Boca del Río offers 28 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
During your stay at EMS Hotels Boca del Río, you're just a quick walk from Museo Agustín Lara. Free WiFi in public areas, an outdoor pool, and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from Veracruz Aquarium and a few minutes from Plaza Las Americas Shopping Mall
  • Cats and dogs welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at EMS Hotels Boca del Río.

This 3-star Boca del Río hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 350 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Real de Boca
Real de Boca Hotel
Hotel Real De Boca Veracruz/Boca Del Rio, Mexico
Real Boca Hotel Boca del Rio
Real Boca Hotel

EMS Hotels Boca del Río Reviews

Reviews

6.8
Rating 10 - Excellent. 51 out of 208 reviews
Rating 8 - Good. 57 out of 208 reviews
Rating 6 - Okay. 46 out of 208 reviews
Rating 4 - Poor. 24 out of 208 reviews
Rating 2 - Terrible. 30 out of 208 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice room. The pool was small but nice. The food was amazing.
Stayed 7 nights in Oct 2025

6/10 Okay

Maria

Liked: Staff & service
Old fashion property
Stayed 2 nights in Jun 2024

2/10 Terrible

Virginia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

Virginia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Ruben Lozano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great, really ckose to many restaurants and close to the beach, thanks
Stayed 2 nights in Feb 2023

2/10 Terrible

Oswaldo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience!! I have traveled a lot and this hotel is by far is the worst. I never complain but I don’t want anybody else to go through seme experience I did, please don’t go there
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

davidmartin, Orange Walk Town Belize

Travelled with family
Liked: Cleanliness
Nice location, I liked the convenience of a downstairs drive in park area with the register desk close by,
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Perfect for fast travelers that just need a place to stay, not good for family trips.
Stayed 1 night in Dec 2018

4/10 Poor

Ralph O, Texas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very noise

There were noisy groups in the hallway at midnight and nobody to tell them to keep quiet. I had a 3 night reservation and move out at the following day. I didn't get my money back but was much better to stay out. Too small elevator (2 people without luggage) and too small stairs. Staff very friendly. I suppose "if you pay peanuts you'll get monkeys" Not a clean aspect in the neighborhood
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE STAFF

INTERESTING HOTEL. I DID NOT HAVE OCEAN VIEW BUT IT WAS OK. MANY POLICE OUTSIDE SO IT WAS PRETTY SECURE. WOULD RECOMMEND TO OTHERS.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

JR, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and practical place

Close to the beach, restaurants and gigantic hypermarket to get food for the fridge in the room. Covered parking. Next to a police station, and therefore extremely safe. I arrived two days after the Fernand storm and elevators were not working. Very helpful staff carried my bags to the third floor in no time. If you are looking for a hotel to crash while having a good time in Veracruz and Boca del Río, this is good.

6/10 Okay

Leonel gerver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Carlos Alberto Oropeza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Que acepten perros medianos. No hay diferencia con los pequeños
Stayed 3 nights in Oct 2025

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo muy bien mi estancia lo estan remodelando y se ve que va a quedar muy bien
Stayed 2 nights in Oct 2025

8/10 Good

Jorge Avimael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Buena ubicación
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge Avimael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien ubicada y en proceso de mantenimiento, la alberca está muy bien en la azotea, ideal si vas en plan de andar paseando. Su cama está cómoda, las toallas de buena calidad
Stayed 1 night in Sep 2025

6/10 Okay

Joel

Liked: Cleanliness, amenities
Lavo de manos a lado de la cama regadera dañada
Stayed 1 night in Sep 2025

4/10 Poor

Armando

Stayed 1 night in Sep 2025

10/10 Excellent

Adolfo B

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Adriana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación y económico. La alberca le da un muy buen plus. El baño un poco pequeño y se sale el agua junto a la ventana pero por el precio es algo que se puede ignorar. Si recomiendo bastante este hotel, se encuentra en mantenimiento en estos momentos, va a verse mejor sin duda. 😊
Stayed 1 night in Aug 2025

10/10 Excellent

Gustavo, xalapa

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de la playa
Stayed 3 nights in Aug 2025

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025