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Four Points by Sheraton Veracruz

3.5 star property

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Photo gallery for Four Points by Sheraton Veracruz

Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Fitness facility
Couples treatment room(s), sauna, massages
Breakfast, lunch and dinner served
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Bv. Adolfo Ruiz Cortinez 1917 - 1997, Costa de Oro, Boca del Río, VER, 94299
  • Place, Plaza Mocambo Veracruz
    ‪7 min walk‬
  • Place, University of Veracruz
    ‪8 min walk‬
  • Place, Plaza Las Americas Shopping Mall
    ‪6 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Double Beds, Balcony, City View

Room, 2 Double Beds, Balcony, City View

Room, 2 Double Beds, Balcony, City View

9.0 out of 10
Wonderful
(67 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

8.8 out of 10
Excellent
(3 reviews)
  • Partial ocean view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Room, 1 King Bed, Balcony, Partial Ocean View

Room, 1 King Bed, Balcony, Partial Ocean View

9.2 out of 10
Wonderful
(10 reviews)
  • Partial ocean view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Four Points by Sheraton Veracruz

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite. Housekeeping is available on request.
Four Points by Sheraton Veracruz offers 137 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna.
Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Veracruz. During your stay, you're just a quick walk from University of Veracruz. You'll find features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Amenities include a 24-hour business center, 4 meeting rooms, and a conference center
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Plaza Las Americas Shopping Mall and a few minutes from World Trade Center Veracruz
Four Points by Sheraton Veracruz offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 4 meeting rooms, and coworking spaces. The business-friendly Four Points by Sheraton Veracruz also features a rooftop terrace, a garden, and laundry facilities. Valet parking is free.

This 3.5-star Boca del Río hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 279 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Lift
  • Portable bathtub seat
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Veracruz

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 279 for adults and MXN 120 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Sheraton Veracruz Hotel Boca del Rio
Four Points Sheraton Veracruz Boca del Rio
Hotel Four Points by Sheraton Veracruz Boca del Rio
Boca del Rio Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Rio
Four Points Sheraton Veracruz Hotel
Four Points Sheraton Veracruz
Hotel Four Points by Sheraton Veracruz
Four Points Sheraton Veracruz
Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Río
Four Points by Sheraton Veracruz Hotel Boca del Río

Four Points by Sheraton Veracruz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1010 reviews
Rating 8 - Good. 283 out of 1010 reviews
Rating 6 - Okay. 86 out of 1010 reviews
Rating 4 - Poor. 42 out of 1010 reviews
Rating 2 - Terrible. 30 out of 1010 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and the staff were very helpful good location to go shopping and near by restaurants. Also you have hotel restaurant with excellent food.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jorge Amin

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service
This hotel is quaint and a little older than other properties in the area, but the staff and service are impeccable. It's really well-situated, and the breakfast buffet is pretty great. For the value ,you're getting a good, restful stay.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, at a great place
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

K.

Liked: Cleanliness, amenities, property conditions & facilities
The room was well kitted out and clean. Room cleaning, servicing was available daily. Staff all helpful and polite etc. Breakfasts were of good quality, with a wide choice of foods.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Gustavo

Hotel is in a central location with many restaurants and shopping
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Quick reservation to a good night rest was the right place
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Everyone was nice and helpful
Stayed 1 night in Oct 2025
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Food was ok
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

NESTOR FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed with soft mattress
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, property conditions & facilities
Me gusto
Stayed 2 nights in May 2025
Verified

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Luis Alejandro González

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Aug 2025
Verified

8/10 Good

SERGIO

Liked: Cleanliness, amenities, property conditions & facilities
*
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Kristen

Liked: Cleanliness, property conditions & facilities
I was happy to receive an upgrade from a partial ovean view to a full ocean view. Aside from that the room didn't have a mini fridge, the front desk wasn't quite as accommodating/friendly as I would have expected...we also found the bed and pillows weren't very comfortable and the shower needed better water containment as we had issues with water leaking out.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Ricardo Eduardo Banos

Liked: Staff & service
Disliked: Property conditions & facilities
Only problem with this was I found three bugs in the room in different parts. One next to my bed, one in the curtains and the last one in the second room (after being moved from the first one because of the first bugs) in the shower. So, two rooms.. bugs in both. That's not bad luck. I was only there for a few nights so decided to wing it cause I didn't have money to move last minute to a better hotel. The room, hotel and staff were all great after that initial shock. Living in an area like Veracruz where bugs are aplenty. I'd expect them to check and treat the rooms more often. Again, bugs in two rooms in separate (high) floors, is no coincidence. I don't know if i'll ever stay here again. Unfortunately, bugs are the one thing I'm most concerned about when traveling.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Laia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2025