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Grand Fiesta Americana Veracruz

4.5 star property
VIP Access

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Photo gallery for Grand Fiesta Americana Veracruz

Exterior
Meeting facility
Aerial view
Lobby sitting area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Spa
  • Air conditioning

Explore the area

View in a map
Blvd Manuel Avila Camacho S/N, Fraccionamiento Costa de Oro, Boca del Río, VER, 94299
  • Place, Plaza Las Americas Shopping Mall
    ‪19 min walk‬
  • Place, World Trade Center Veracruz
    ‪2 min drive‬
  • Place, Veracruz Aquarium
    ‪7 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪15 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Room, 2 Double Beds (Fiesta)

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 2 Double Beds (Fiesta)

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Fiesta )

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 1 King Bed (Fiesta )

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

9.0 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(24 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(19 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

8.0 out of 10
Very good
(2 reviews)
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

Grand Fiesta Americana Veracruz

Luxury resort on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Grand Fiesta Americana Veracruz's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Change of towels is available on request.
Grand Fiesta Americana Veracruz offers 233 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

Kan Spa has 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Grand Fiesta Americana Veracruz. During your stay, you're just a quick walk from Big Bola Casino. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Free valet parking, self parking, and RV/bus/truck parking
  • Enjoy local and international cuisine with garden views at Arantzia, one of the property's 2 restaurants and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Treat yourself to facials, Thai massages, or body wraps at Kan Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Plaza Las Americas Shopping Mall and a few minutes from World Trade Center Veracruz
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Fiesta Americana Veracruz like an outdoor pool and an indoor pool.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, a health club, and a garden. Self parking and valet parking are free. A complete renovation of Grand Fiesta Americana Veracruz was completed in June 2019.

This 4.5-star Boca del Río resort is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to noon.
Arantzia - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Rosato - Overlooking the pool and garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.
Palapa seafood - This poolside seafood restaurant specializes in seafood and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Coffee Corner - This coffee shop serves light fare only. Open daily.
Stelaris cocktail lounge - This bar overlooks the pool. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free uncovered valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to noon for a fee: MXN 415 for adults and MXN 208 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Arantzia
  • Coffee Corner
  • palapa seafood
  • Rosato
  • stelaris cocktail lounge

Things to do

  • 2 hot tubs
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,478 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2019
  • Reusable cups
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1856 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 415 for adults and MXN 208 for children
  • Airport shuttle fee: MXN 480 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: MXN 1856 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Fiesta Americana Veracruz offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Hotel Veracruz
Fiesta Americana Veracruz
Fiesta Americana Veracruz Hotel
Fiesta Americana Hotel
Fiesta Americana Veracruz Resort Boca del Rio
Fiesta Americana Veracruz Resort
Grand Fiesta Americana Veracruz Boca del Rio
Grand Fiesta Americana Veracruz Resort Boca del Rio
Grand Fiesta Americana Veracruz Resort
Resort Grand Fiesta Americana Veracruz Boca del Rio
Boca del Rio Grand Fiesta Americana Veracruz Resort
Resort Grand Fiesta Americana Veracruz
Fiesta Americana Veracruz
Fiesta Americana Veracruz Boca
Fiesta Americana Veracruz Boca
Grand Fiesta Americana Veracruz Resort
Grand Fiesta Americana Veracruz Boca del Río
Grand Fiesta Americana Veracruz Resort Boca del Río

Reviews

Grand Fiesta Americana Veracruz Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 683 out of 1002 reviews
Rating 8 - Good. 190 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

Reviews

10/10 Excellent

Sergio, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would return to stay here
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Stayed 3 nights in Jul 2025

10/10 Excellent

Jay

Liked: Amenities
Grest
Stayed 1 night in Jul 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, elegant, clean, good food. Ran into Salma Hayek and Angelina Jolie..no joke. Need I say more.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos F, Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

MARIANA DE

Business traveller
Disliked: Amenities, property conditions & facilities
Avoid this overpriced disaster! What should have been a relaxing beach getaway turned into a nightmare. Despite paying premium prices for this so-called luxury resort, I encountered: Filthy room floors covered in grime Broken air conditioning stuck at a sweltering 74°F minimum Rude, unhelpful staff throughout my stay False advertising about amenities that simply don't exist The lobby renovation chaos was just the beginning. My room was hot, muggy, and smelly with no relief possible. The gap between their marketing promises and reality is shocking. Save your money - this place doesn't deserve the luxury label it claims.
Stayed 1 night in Jul 2025

6/10 Okay

Emily

Disliked: Staff & service, amenities
Stayed 4 nights in Jul 2025

10/10 Excellent

katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

4/10 Poor

Kimberly

Stayed 3 nights in Jul 2025

10/10 Excellent

Frazier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Where hospitality truly stands out

I’ve been staying at Fiesta Americana Veracruz for a long time, and every time, they find a way to make the experience even better. It’s not just a hotel—it genuinely feels like home. The staff is amazing across the board. From the front desk to room service to the incredibly kind cleaning team, everyone goes out of their way to make you feel comfortable. The rooms are always clean, the beds are super comfortable, and the whole place has a warm, welcoming vibe. Special thanks to Jose Catan and Carlos Pastelin, the heads of the concierge team, who always make me feel welcomed and appreciated. They truly go the extra mile every time. It’s the kind of place you look forward to coming back to—every single time. Thank you guys . .
Stayed 1 night in Jul 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant to stay at this hotel because of the negative reviews I read online. Many people said the place was old, poorly maintained, and had a bad smell. But honestly, from the moment I walked in, I got a good vibe. The staff were very friendly—from the person who helped with my luggage to the one who checked me in. No complaints there. The room was spacious and clean. It didn’t feel old or have any strange odors. I felt relaxed in my room. Very different from the Holiday Inn I stayed at on my last night—that hotel felt downright creepy.
Stayed 2 nights in Jun 2025

2/10 Terrible

Gabriel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Very most rooms

The hotel is in a good spot on the beach. The Veracruz beaches are not great, but we knew that already. The main reason for my review is that the rooms are VERY noisy, we could hear the music from the bar downstairs until late at night and also the TV from the room next door. I would not stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

salvador

Stayed 2 nights in Jun 2025

10/10 Excellent

Giovanni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel es bonito y el personal agradable. Nuestra estadía fue fenomenal.
Stayed 4 nights in May 2025

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, will come again

I love this hotel! This is our second time here and they don’t disappoint. My only problem this trip was in the description of the room. It advertises a private hot tub, which implies a tub that has the capability to heat water and maintain temperature. What is actually included is a small bathtub with hydrojets. In our experience, the hotel water was warm at best when we used this tub and the hydrojets were not usable (water went EVERYWHERE). In any case, we still had a great time and enjoyed the amazing views from our balcony.
Stayed 3 nights in May 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing service. Really enjoyed the time there and would recommend 100%.
Stayed 6 nights in May 2025

10/10 Excellent

Sofia, San Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Fiesta Americana in Veracruz because the facilities were clean and the staff was friendly. The beach was very clean and well monitored. The hotel in general is very beautiful.
Stayed 1 night in May 2025

10/10 Excellent

Gustavo Gamboa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will continue to come here because I really loved the place. The staff was super helpful and friendly. The swimming pool was my favorite place to go too. The beds were so comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

elias fidel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very nice
Stayed 3 nights in May 2025

10/10 Excellent

JESUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient, the facility is in good conditions and the service is great!
Stayed 2 nights in May 2025

10/10 Excellent

Ramiro, Lincoln Park

Stayed 2 nights in May 2025

10/10 Excellent

Timothy, Scottsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wendy was amazing.
Stayed 1 night in May 2025

10/10 Excellent

Philip A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the staff was super helpful. They have a Dr. on call to come see you if you have a problem.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Stayed 2 nights in Apr 2025

8/10 Good

Ale

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservamos porque son “pet friendly” pero cuando hicimos el check in nos dijeron que el perro no podia estar mas que en la habitacion y en la playa fue hasta que hablamos con el gerente que nos dejaron entrar a mas areas.
Stayed 3 nights in Apr 2025