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Grand Hotel Plaza Veracruz

3.0 star property

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Photo gallery for Grand Hotel Plaza Veracruz

Outdoor pool
Family dining
Standard Room, 1 Double Bed
Property entrance
Superior Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. Salvador Diaz Miron #776, Col. Centro CP, Veracruz, VER, 91700
  • Place, UNIMEX Mexican University Veracruz
    ‪7 min walk‬
  • Place, Benito Juarez Auditorium
    ‪13 min walk‬
  • Place, Veracruz Aquarium
    ‪18 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪26 min drive‬

Room options

Executive Double Suite

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive King Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Master King Suite with Jacuzzi

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Executive Cuadruple Suite

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Master Cuadruple Suite with Sofa Bed

  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

Master Cuadruple Suite

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Master Cuadruple Suite with Jacuzzi

  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Grand Hotel Plaza Veracruz

An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a hot tub, conference space, and a 24-hour front desk.
Grand Hotel Plaza Veracruz offers 84 air-conditioned accommodations with safes and complimentary bottled water. 27-cm LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
During your stay at Grand Hotel Plaza Veracruz, you're just a quick walk from UNIMEX Mexican University Veracruz. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include meeting rooms, conference space, and a computer
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Veracruz Harbour and a few minutes from Malecón de Veracruz
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Grand Hotel Plaza Veracruz offers its guests an outdoor pool, a hot tub, and a fitness center. The business-friendly Grand Hotel Plaza Veracruz also features multilingual staff, room service (during limited hours), and an elevator. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Veracruz hotel.

Grand Hotel Plaza Veracruz has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-cm LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Veracruz Plaza
Veracruz Plaza Hotel
Grand Plaza Veracruz
Veracruz Plaza
Grand Plaza Veracruz Veracruz
Grand Hotel Plaza Veracruz Hotel
Grand Hotel Plaza Veracruz Veracruz
Grand Hotel Plaza Veracruz Hotel Veracruz

Grand Hotel Plaza Veracruz Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 61 out of 313 reviews
Rating 8 - Good. 111 out of 313 reviews
Rating 6 - Okay. 81 out of 313 reviews
Rating 4 - Poor. 36 out of 313 reviews
Rating 2 - Terrible. 24 out of 313 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel cómodo, desayuno insuficiente Habitaciones amplias
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo es bueno a excepción de que no hay un area donde puedas tender tu ropa mojada
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Le hace falta mantenimiento a las instalaciones, huele a humedad las habitaciones
Stayed 1 night in Sep 2019
Verified

8/10 Good

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno, exelente limpieza, y buena comida, buen trato.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cafetería cerraba muy temprano, desayuno de cortesía, sencillisimo, las toallas nunca fueron completas y al segundo se llevaron 2, nos dejaron 2
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

gabriel yovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel muy buena ubicación,nada mas le hace falta un poco mas de mantenimiento a la alberca pero esta muy bien
Stayed 3 nights in Sep 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La publicidad totalmente engañosa las habitaciones no son para nada como se ven en las fotos, la alberca sucia y el cuarto tenia un olor a humedad terrible, pedimos cambio de habitacion por que aparte no servia el clima y el personal no fue nada amable, la jabitacion en la que nos colocaron después tambien olia mal pero estabamos tan cansados que tuvimos que aceptarla, jamas volveria a hospedarme en ese hotel
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Esta bien, el servicio corresponde al precio pagado por habitación. Tiene lo necesario.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Cass

Liked: Cleanliness, property conditions & facilities, room comfort
Fue buena, nos cambiaron de habitación por remodelación el único inconveniente fue que nuestro último día se fue la luz.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
la alberca esta padre y las habitaciones muy comodas
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin de semana en Veracruz

Buena ubicación bastante cerca el ADO, le falta un poco de mantenimiento al edificio en general como que ya es viejo pero está bien, la atención es buena. Si volvería a hospedarme ahí
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La habitación en general no se ve completanente limpia, el baño tiene indicios de humedad que hacen ver sucio. La atención del personal es buena.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Me gustó el cuarto, aunque es pequeño es cómodo, lo que no me gustó definitivamente fue el colchón, está como una roca, y amanecí con lumbalgia por ese colchón tan duro.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

GERARDO JAVIER

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
LAS HABITACIONES ESTAN UN POCO PEQUEÑAS Y OBSCURAS , EL DESAYUNO CONTINENTAL ESTA MUY LIMITADO Y SU BUFET TAMPOCO ESTA BIEN SURTIDO, ME CAMBIARON DE HABITACION POR QUE EL CLIMA NO FUNCIONABA, Y LA ALBERCA TIENE SUCIEDAD DE PALOMAS.
Stayed 4 nights in Aug 2019
Verified

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La peor experiencia en hoteles

Horroroso en todos los sentidos, el aire acondicionado NO funsiona cuando lo reportamos nos dijeron, pues parece abajo de la puerta que aqui si da, la cama dura y cochina de orines, las almohadad iguales, la alberca sucia. Nos dio comezon y tuvimos que ir al doctor, el desayuno que da consiste en 1rebanada de pan tostado y un vasito de jugo o cafe, el Gerente un GROSERO. nos tuvimos que retirar del hotel y No quisieron regresarnos el dinero. Fue un horror.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

YADIRA

Liked: Cleanliness, staff & service, room comfort

buen servicio

Al principio nos dieron una habitación muy pequeña, luego nos cambiaron y todo estuvo bien a excepción de la regadera que se inundaba por no tener bien canalizado el desagüe del agua, el personal muy amable y servicial
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect very clean and beautiful excellent service excellent food
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo obtenido considera El precio obtenido a través de la aplicación es excelente
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

La ubicación. Servicio a cuaetos no es el óptimo, no hay toallas. La alberca necesita limpieza
Stayed 3 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomiendo para nada

La alberca súper sucia nunca cambian el agua El servicio de toallas Malí no habían La comida de bufet pésima
Stayed 3 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
El clima no enfriaba, decia que contaban con servicio a la habitacion y en cuanto llegue me dicen que no cuentan con el, por lo que tuve que pedir comida por otro lado
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No coorespondia las fitos mostrads, incluso no se llama gran hitel, toallas deshilachdas, el hotel tofo mal pintado, no zervia el elevadorr y no era desayuno continental solo pan tostado ycafe, un verdadero robo el costo para sus instalaciones, se ve q expedia nunca se ha asomado yo creo es de 2 estrellas
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Altagracia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta un poco de comunicación, reserve para tres persona y únicamente me proporcionaban toallas (deberían renovarlas), jabón para dos personas, aún cuando comente en recepción.
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
No me gustó que te piden las llaves de tu coche ellos te lo estacionan y cuando lo utilizas lo llevan a la entrada, pero no se hacen responsables por el daño o robo de tu vehículo osea está mal, no tenía internet en mi habitación de repente había una señal mínima y de repente se iba y eso que estaba en el segundo piso
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Williams

Liked: Cleanliness, staff & service
Bueno pero el asensor no funcionabael aire acondicionado de la recepciin tampoco y en el cuarto no habia señal de tv.
Stayed 1 night in Aug 2019